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Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

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    MAULIK G.

Best platform for meeting and collobrations.

  • November 07, 2022
  • Review provided by G2

What do you like best about the product?
There are so many camera features available and also the features of sharing documents are very usable. The user interface is very user-friendly. It is supported on multiple devices. Webx is an excellent tool for setup international calls. Also it is a very safe to use because of the end-to-end encryption provided by webx.
What do you dislike about the product?
Till now I find it very useful and convenient. But you need good internet to work smoothly. One thing that is missing in this tool is to group chat. There is no option to do a group chat in it.
What problems is the product solving and how is that benefiting you?
In our organization, we have daily standup calls and sometimes we have a meeting with the organization where numbers of organization peoples are there so for that we are using webx. In that meeting sometimes we need to share our screen and share messages so we can do that in webx itself.


    Telecommunications

Not mature yet

  • November 07, 2022
  • Review provided by G2

What do you like best about the product?
Part of the webex suite, one solution for meetings, messaging, calling
What do you dislike about the product?
not covering all use cases required, partially extensive workarounds necessary
What problems is the product solving and how is that benefiting you?
calling out of same interface as other Webex tools


    zulfiqar a.

awesome

  • November 04, 2022
  • Review provided by G2

What do you like best about the product?
its convientient and reliable for video and calling, other than that meeting within the organization and outside the organization, after the covid and within the covid
What do you dislike about the product?
its get really slow when alot of people are using it at the same thime it lags alot and there may occur some disconnections which is not good and okay at all so thats it
What problems is the product solving and how is that benefiting you?
its solving alot of problems forexample meeting with people within the organization and outside the organization and apart from that its good for calling as the quality is good


    Rebecca C.

It facilitates communications reliably through the use of this technology.

  • November 03, 2022
  • Review provided by G2

What do you like best about the product?
I use Webex Calling for cloud calls, messaging, mobility and business-grade PBX, it is a tool that offers collaboration options with maximum security and simplicity. With features that are configurable by the administrator, it is a solution that improves communication and saves time in addition to improving teamwork capabilities by meeting the needs of the customer service team by providing call options, online monitoring, call queues. and integration with email which increases effectiveness.
What do you dislike about the product?
Webex Calling is a calling solution that guarantees a complete business experience with security and productivity, offers perfect features for every need, provides security, intuitive interface and options that work perfectly from start to finish and nothing bothers me.
What problems is the product solving and how is that benefiting you?
Webex Calling is a telephony and messaging service in the cloud that brings innovation and an improved experience to customers with a VoIP phone system that keeps us connected from anywhere without missing an important call thanks to its powerful and complete calling functions, managing services and eliminating the overhead of a physical phone system. It is a great advantage to increase productivity and improve the experience


    Information Technology and Services

Smooth Experience

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
That it allows people to join in even from their phone by dialing the codes given in the invitation
What do you dislike about the product?
At times it takes a while to launch on older models of laptops
What problems is the product solving and how is that benefiting you?
it allows me to collaborate with people in and out of my organisation


    Michael C.

Webex Calling Review

  • October 28, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Webex calling is the ease of navigation plus this is an all-in-one package where you can held a meeting, calling and it also caters the messaging.
What do you dislike about the product?
Although this application is very useful, it comes with a hefty price compared with the other calling platform we usually use. Also, you need to be trained for this or you need to explore a lot with this application.
What problems is the product solving and how is that benefiting you?
Since this application is an all-in-one platform, our team can easily communicate with each other even though we work in different places. With this, there is an ease for the transmitting or passing some important information we need to do our job quickly and correctly.


    Information Technology and Services

Webex calling is an enterprise feature rich calling platform, but is affordable for all businesses!

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
One single HUB for ALL! 99% of administrator tasks can be performed from one single secure HUB. Setup, troubleshooting, and account tracking, it's all located in the Webex control hub. By utilizing one pane of glass, the operation is simplified. Adding users, changing information, and creating new Auto Attendants or hunt groups do not require multiple tools or multiple sign-ins.
What do you dislike about the product?
Since it is a cloud-based management platform, the devices' status is not real-time. On-premise systems allow an administrator to see more activities in real-time, but with Webex, one must wait, or allow for time before some changes are seen and or reported. Such is life in the cloud!
What problems is the product solving and how is that benefiting you?
Webex allows an MSP to service MANY clients with ease. The Webex Control HUB gives access to all customers with the confidence that all customer data is secure and separate. Managing multiple customer configurations is simplified, and it is easy to compare and change without the inconvenience of re-authentication or movement from one platform to another.


    Gabriel R.

Very helpful for work

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
I enjoy the fact that Webex calling rings all my devices at once. Webex is very straightforward to use. I never miss a call.
What do you dislike about the product?
I am not the biggest fan of some of the smaller bugs. When I am on a conference call on my desk phone, I cannot pull it to my laptop because the Webex app will say phone services are disconnected. When I click the sign-in option, it works for a few seconds and then goes back to saying that phone services are disconnected.
What problems is the product solving and how is that benefiting you?
Webex calling helps me never to miss a work call, and when I do miss one, I get a voicemail to email transcription. I love this feature as it is fantastic. The transcription is very useful, and accurate


    Jason B.

Webex Calling Review

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
Being able to use my business phone from anywhere. Love the Webex App on my Mac and iPhone. Easy to use and easy to pull calls from one device to another.
What do you dislike about the product?
When the app crashes and there is an outage. Cisco is usually pretty quick with getting it back up and running.
What problems is the product solving and how is that benefiting you?
Allows me to take my business phone with me anywhere I go. It allows me to work from anywhere. I'm always connected, communicate with individuals than ever, and I get way more done.


    Tina S.

WEBEX CALLING

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
WEBEX CALLING IS A GREAT PRODUCT BECAUSE I AM ABLE TO GET CALLS ON MY COMPUTER AND CELL PHONE
What do you dislike about the product?
SOMETIMES THE WEBEX APP LAGES AND DOES NOT WORK AS IT SHOULD
What problems is the product solving and how is that benefiting you?
THE ABILITY TO ANSWER CALLS ANYWHERE. I NEVER MISS A CALL.