I use this solution for chatting, scheduling, and meetings.
Webex Calling
Cisco Systems, Inc.External reviews
669 reviews
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External reviews are not included in the AWS star rating for the product.
Webex calling revew
What do you like best about the product?
Webex calling makes collaborating easier with digferent clients, mettings. A lot of features to use and friendly UI
What do you dislike about the product?
Some audio issues and some operating costs should be less. Overall this can be reduced in near future
What problems is the product solving and how is that benefiting you?
Voice over internet solutions , only need internet for calling .
Hard to implement but easy to use once in place
What do you like best about the product?
Ease of use and allows users to stay in touch with the office
What do you dislike about the product?
Difficult to implement. Hard to find COP files on the support site to ensure operability with lower versions of CUCM
What problems is the product solving and how is that benefiting you?
It will allow us to convert our International locations from virtual servers that we need to maintain to a simple web connection
Simple, Flexible and Powerful
What do you like best about the product?
The Webex desktop app is intuitive and easy to use. Coupled with the fact that a similar user interface is enabled from within the mobile app, you have a unified user experience across platforms. The calling functionality is also simple to use and administer.
What do you dislike about the product?
Some Webex App instability has happened in the past, compromising the end-user experience and usability. Likewise there has been the odd cloud platform issue which impacts the ability to use.
What problems is the product solving and how is that benefiting you?
Previously we ran our telephony in-house on a datacentre hosted Cisco CUCM platform. This worked well for many years, but ultimately the agility and flexibility offered by a cloud system won out, and the migration from Cisco to Cisco was unbelievably straight forward.
The Best Cloud-based phone system
What do you like best about the product?
Webex caling packs alot of features in one solution. it includes voice calling, messaging, meetings, access mobility that allows users to make phone calls from literally anywhere.
What do you dislike about the product?
The availability and support for Webex Calling is limited in certain regions. It becomes vital to verify that the service is available in the region where employees are located and that local support and resources are accessible.
What problems is the product solving and how is that benefiting you?
Mobility and access to calling system from anywhere in the world. Employees are not limited to desk phones and their computers to make business calls and other collaboration meetings.
Comprehensive one stop for calls
What do you like best about the product?
The webex calling has helped our organization in having a one stop for complete collaboration across the enterprise. It binds everyone from all areas and businesses together. It has provided a great platform and enables strong communication
What do you dislike about the product?
It has helped in great integrated experience matched with good capabilities for the enterprise.There is no doslikesthat we see currently
What problems is the product solving and how is that benefiting you?
It has been anytime anywhere and any device connected at all aspects and has given same and similar experience across the organization taking this to the next levels.It has provided enhanced capabilities like chat , exchange of ideas has enhance to next levels.
Webex calling is the best alternative to Microsoft and Google tools
What do you like best about the product?
Easy deployment, high quality, easy integration
What do you dislike about the product?
Maybe it will be helpful if Cisco focused more on develop an email solution for B2B that competes with Microsoft and Google in orde to use more this feature
What problems is the product solving and how is that benefiting you?
easy calling using webcam for B2B meetings, with high quality and stable channel. Increase productivity in discussions and live events as well.
Webex Calling: Empowering Seamless Communication and Collaboration
What do you like best about the product?
Webex Calling is highly regarded for its unified communication solution, delivering high-quality voice and video calls. Its user-friendly interface, scalability, and seamless integration with collaboration tools make it a popular choice. The advanced calling features and mobile accessibility further enhance its appeal for efficient and flexible communication.
What do you dislike about the product?
Some users have expressed occasional connectivity issues, found the platform initially complex for new users, desired more customization options, and perceived the pricing structure as relatively high for Webex Calling.
What problems is the product solving and how is that benefiting you?
Webex Calling solves communication challenges by enabling seamless collaboration, supporting remote work, reducing costs, enhancing mobility, and integrating with other collaboration tools. These benefits result in improved efficiency, productivity, and connectivity for users.
Feedback Webex calling
What do you like best about the product?
The application turned out to be easily integrable and simple to use. The availability of the contact directory and its search.
What do you dislike about the product?
The need to log in later during the initial setup.
What problems is the product solving and how is that benefiting you?
Communication in digital format without the need for a physical terminal. Communication through mobile devices and the application.
Reliable and User-Friendly Voice Solution with ongoing improvements.
What do you like best about the product?
Easy to deploy and works well, reliable and feature rich.
What do you dislike about the product?
Can't think if anything we dislike as we chose Webex calling after looking at other similar solutions.
What problems is the product solving and how is that benefiting you?
Improved Communication, Integration with Other Tools, Accessibility and Mobility, Scalability and reliable customer support. Webex Calling has made our communications more effective and efficient, enhanced our workflow, and provided us with dependable customer support. Despite the slightly higher cost, the benefits we've gained make it a worthy investment for our business.
Simple to integrate, helpful support, and high availability
What is our primary use case?
What is most valuable?
The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices.
What needs improvement?
Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment.
For how long have I used the solution?
I have been using Webex for approximately one year and a half.
What do I think about the stability of the solution?
This is the most stable solution I have used.
How are customer service and support?
I rate the support from Webex a nine out of ten.
Which solution did I use previously and why did I switch?
I have previously used other solutions, such as Teams and Zoom and I have had issues with conductivity requiring me to reload. I have not had any issues with Webex.
What's my experience with pricing, setup cost, and licensing?
The price of Webex is in the middle range compared to the market.
What other advice do I have?
Inside Webex, there exists a feature known as "At Hub." This feature is accompanied by a new browser that offers an array of impressive features and gadgets. Moreover, it enables you to incorporate these elements into your own website. I highly recommend giving it a try and utilizing the app assistance available to explore the extensive range of excellent products within the Webex hub. You're bound to be pleasantly surprised by what awaits you there.
Many customers are already utilizing Cisco phones, which offers a significant advantage. By using a Cisco phone, they can effortlessly join Webex meetings or video conferences through their designated video test or conference endpoint. However, it's important to note that this capability is also available with other platforms like Zoom and similar services.
I rate Webex a nine out of ten.
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