Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Webex Calling

Cisco Systems, Inc.

Reviews from AWS customer

2 AWS reviews

External reviews

653 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Varshank P.

Webex - An Alternative to In-Person Meetings

  • October 11, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Webex is that it allows users to conduct online meetings and webinars efficiently. It is also helpful for sharing documents and presentations online
What do you dislike about the product?
The least helpful thing about Webex is that it can be challenging to figure out how to use all of its features. Additionally, the interface can be confusing and hard to navigate.
What problems is the product solving and how is that benefiting you?
Many business problems can be solved using Webex. Some examples include:

-Improving communication and collaboration within a company
-Reducing travel expenses
-Increasing productivity
-Enabling remote work
-Improving customer service


    Sam D.

Expandable cloud-based telephone service for businesses of all sizes

  • October 09, 2022
  • Review provided by G2

What do you like best about the product?
I appreciate the smooth switchover between audio and video calls when using Cisco Webex Calling. The top-notch camera is another excellent feature, as well as the fact that it can be quickly turned off with a knob - providing an extra level of security. Additionally, I find teleconferencing much more accessible now - connecting with multiple coworkers simultaneously is extremely handy.
What do you dislike about the product?
What I don't like about Webex Calling compared to other tools of the same type is that it's a bit pricey. The need for a built-in help desk in the Cloud Control Hub comes from the fact that without one, users have to keep track of a separate system to report and get assistance with any potential issues, which delays resolving those issues.
What problems is the product solving and how is that benefiting you?
The only problem with Webex Calling is that it's not compatible with every single business. Some companies may still rely on older systems incompatible with the cloud-based VoIP service. In these instances, another solution will need to be used for communication purposes.


    raja g.

Best app for meetings and calls

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
breakout sessions is the best feature I like about webex calling, Group calls , scheduled meetings , sync of schedules to the calendar irrespective of timezones.
What do you dislike about the product?
Some features are paid and we can't mute all the participants except the organizer.
What problems is the product solving and how is that benefiting you?
Scheduled meetings for my work , breakout sessions to discuss important things with limited people from the call or meeting.


    Melissa V.

system to be dependable and the user interface to be highly user-friendly.

  • October 04, 2022
  • Review provided by G2

What do you like best about the product?
One of the best things about Webex Calling is that it offers open voice integration. This makes it easy to get started with the service and enables users to connect using video-based social interaction. Additionally, the security architecture is based on end-to-end encryption, which provides a high level of protection for user data. Another great advantage is that the centralized control hub allows administrators to quickly identify and resolve any issues that users may be experiencing.
What do you dislike about the product?
What I dislike about Webex Calling is that it's somewhat expensive. However, you can save significantly by bundling it with other Cisco services. Cost is my primary concern when it comes to this product. The system's administration is simple enough for anyone to use, regardless of their level of technical expertise, which is convenient.
What problems is the product solving and how is that benefiting you?
The problem with Webex Calling is that it doesn't have end-to-end encryption, which means that a third party could intercept your data. While this isn't likely, it's still a possibility. If you're concerned about security, you may want to look into another UCaaS provider that offers end-to-end encryption.


    Information Technology and Services

WebEx for work calls!

  • September 05, 2022
  • Review provided by G2

What do you like best about the product?
WebEx is a well organized application for calling and webinars.
Very secure for work related call and meeting with more number of people, webex can easily handle.
It's mobile application is great and can be joined using multiple devices.
Noise cancellation is a life saver in WFH scenario.
What do you dislike about the product?
But on costly side, so good for big organizations or teaching institutions.
Good internet connection is required or else performance can decline.
If internet is good, application performs well and smooth.
What problems is the product solving and how is that benefiting you?
We are webex for teams calling and meeting purposes.
In organization it is also used for lectures/ teaching and training purposes.
Webex's scheduler is great and chrome extension is also very useful.


    Sunil L.

WebEx calling is best tool

  • August 13, 2022
  • Review provided by G2

What do you like best about the product?
Calling option is very best in WebEx with this we can use for business communication and planning for meeting
What do you dislike about the product?
Some time call did not connect with low connectivity which is understood
What problems is the product solving and how is that benefiting you?
I am using for business meetings and bridge for technical support to other teams and groups


    Harsh P.

Webex is good at large number people in the meeting at a time.

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use as User interface is good. Webex is good at using from anywhere like laptop, PC, mobile phone. Learning tool from webex for attending training in the webex. It productive for large group of people.
What do you dislike about the product?
cost of webex is high due that eveyone not able to use. Good internet connectivity required for a video meeting. So it has to be improve for remote location have not good connectivity of Internet.
What problems is the product solving and how is that benefiting you?
It is solving huge problem like thousands of people join at a single meeting through webex. It is a very productive for the organization to long run of business.


    Shalinder K.

Good feature available on webex

  • June 09, 2022
  • Review provided by G2

What do you like best about the product?
easy to call, no expertise needed, very user friendly mostly used
What do you dislike about the product?
no downsides that I know of. Best feature of webex
What problems is the product solving and how is that benefiting you?
calling teams, no physical phones are needed


    Information Technology and Services

WebEx calling perfect for business

  • June 02, 2022
  • Review provided by G2

What do you like best about the product?
It has a separate panel for outlook environment to list the meetings that the user has even if it is accepted or not and it allows you to directly join the meeting from the panel.
What do you dislike about the product?
The only dislike is that the video is sometimes blurry and sometimes the video is not even visible, may be an network issue or any glitch in the software.
What problems is the product solving and how is that benefiting you?
In other calling software we were having trouble in joining the meeting when we were connected to VPN, whereas in WebEx it has a feature to join the meeting directly without logging in when we are connected to company VPN.


    Information Technology and Services

WebEx Calling

  • May 28, 2022
  • Review provided by G2

What do you like best about the product?
The most important thing that WebEx calling has and other calling softwares doesn't is the breakout rooms that the session organizer can do,the attendees can go back and forth.
What do you dislike about the product?
Sometimes WebEx calling doesn't correctly integrate with Microsoft Outlook, it creates a duplicate links for one meeting.
What problems is the product solving and how is that benefiting you?
The VPN and SSO feature in WebEx calling allows you to join a company meeting without logging in.