Webex Calling
Cisco Systems, Inc.External reviews
653 reviews
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Great App for staying connected and quick meetings
What do you like best about the product?
Webex calling is an excellent app for joining/scheduling video calls quickly and syncing with your calendar. Various options like backgrounds and sharing especially selective sharing is great.
What do you dislike about the product?
Sometimes during video calls background noise is pretty loud and video jitters when you are on low bandwidth . Also the android app takes lot of memory as compared to other peers.
What problems is the product solving and how is that benefiting you?
We use Webex Calling app to schedule meetings for our daily connect and any impromptu calls required while working on deliverables. One of the benefits is having everything you need in a single interface from calling to sharing documents instant messaging and all.
Recommendations to others considering the product:
It's an excellent app for staying connected to teammates and provides all the required options like chat, document sharing, video calling, and screen sharing in a single place.
Best calling app in the market.efficient and succesful calls with your colleagues
What do you like best about the product?
I like it because webex calling is available for mobile and desktop. It makes my easier I do business calls with mobile app. ı can easily get connected with my teammates. User interface is also very straightforward. I can say customer support is very helpful
What do you dislike about the product?
I would like to have noise cancellation experience with webex as we may have noisy office during our calls. I also expect this program to be more stable with android
What problems is the product solving and how is that benefiting you?
It has a very easy-to-use interface which makes it easy to use it and a lesser amount of training time is required. The audio and video quality of this platform is just spot on and it truly helps our business. The customer support staff is really well trained as well and that makes the experience more worthwhile.
Turn your collaboration into a pleasant and intelligent space.
What do you like best about the product?
Webex Calling is a real-time call and collaboration solution that works perfectly from any place and device offering flexibility. It is a tool that perfectly adapts to our needs with quality collaboration, perfect operation and features that we can get the most of. I benefit, it is a meeting software that I like a lot for being safe, fast and intuitive with HD audio and video quality, in addition to its easy connection with just one click.
What do you dislike about the product?
Webex Calling is an online collaboration solution that has worked perfectly for me, adapting to my daily needs when starting meetings, it is of quality, security and speed with solutions and immediate resources that adapt to my requirements, it has worked very well for me and I do not have dislikes.
What problems is the product solving and how is that benefiting you?
Webex Calling is an online meeting tool that brings benefits to my remote work by helping me collaborate face-to-face by sharing audio and video screen from any place and device with immediate features and solutions, it helps me communicate with colleagues, employees and colleagues at I work in a simple and pleasant way as if we were all in the same place, it helps me reduce future risks, make better decisions, save my time and money in mobilization and logistics, it is perfect to work on the go.
Recommendations to others considering the product:
I recommend Webex Calling for being an effective collaboration tool, a meeting software that offers solutions to organize and join meetings easily and securely from any place and device sharing face-to-face screen, I recommend it because it brings countless benefits to teamwork , increases workflow, enhances company growth and the opportunity to reach more clients anywhere in the world, it is a perfect solution for remote work with HD audio and image quality, without interruptions and maximum reliability, in addition offers free trial.
The best cloud calling experience ever
What do you like best about the product?
WebEx covers nearly everything that I need. It has merging, calling waiting, holding, forwarding, do not disturb, visual voicemail, and more just more of it. It's best solution for the businesses
What do you dislike about the product?
I do believe that it is not that easy to change your default settings.
What problems is the product solving and how is that benefiting you?
We use it in our business when we jump into the remote business model during the covid-19 pandemic. Since then, It's been part of our daily meeting point. I became so satisfied until yet.
A Review For Webex calling
What do you like best about the product?
What I like most about this platform is its all-in-one communications solution combining voice calling, video conferencing,team collaboration, and messaging in one interface. A more reliable platform than all other alternatives.
What do you dislike about the product?
There is nothing to dislike about Webex calling. All the parts of Webex Calling work properly. And also the cost of Webex Calling is not so much as the other alternatives.
What problems is the product solving and how is that benefiting you?
It helps me to set my daily business hour call path, after hour call paths, and holiday call path which is great for my daily routine. And its priority alerts from VIP phone numbers or call received at a specific date/time increased my business performance.
Recommendations to others considering the product:
I recommend Webex Calling.
Alright, but still has room to improve
What do you like best about the product?
I like that you can use it on a browser, or on a desktop app. I like the configurability, as well as the ability to share. I do like that you can use it on mobile as well.
What do you dislike about the product?
I still don't like that it is not a smooth experience when connected to Android Auto. There's a bit of lag in connecting, muting/unmuting is also clunky.
What problems is the product solving and how is that benefiting you?
It is for the most part, a versatile platform for both individual use, and if you are using it in the enterprise as well. I can easily connect to someone on the fly.
Recommendations to others considering the product:
For both the enterprise and for personal use, Webex Calling for the most part can be your solution for an all-in-one web conferencing solution,
Reliable call communication
What do you like best about the product?
My favourite part about using Webex is that it makes it very easy to login in terms of always remembering my password to log in, Webex uses simple and basic authentication by allowing me to login through my Enterprise Identity Provider using my Enterprise credentials.
I also like that Webex allows me to continue with my business communications even when I am not in my office which is very convenient, by setting up the Remote Office feature I can receive and make calls using my phone and it appears from my business line.
Webex has improved so much our business image in terms of customer service because it features sequential routing whereby it has allowed all our customers to be well attended to instantly through sequential routing whereby unanswered incoming calls can be transferred to the next agent seamlessly.
I also like that Webex allows me to continue with my business communications even when I am not in my office which is very convenient, by setting up the Remote Office feature I can receive and make calls using my phone and it appears from my business line.
Webex has improved so much our business image in terms of customer service because it features sequential routing whereby it has allowed all our customers to be well attended to instantly through sequential routing whereby unanswered incoming calls can be transferred to the next agent seamlessly.
What do you dislike about the product?
The implementation process did not impress me that much because of how long it took to set up and get every user synced. More so maintenance of the set-up has not been that easy since we had to rely on third-party assistance.
What problems is the product solving and how is that benefiting you?
Firstly, Webex has managed to offer a lot of flexibility in terms of communication whereby it did not use to be that easy to communicate using business line whilst I was away from my office because of expensive calling rates. More so Webex has managed to make sure no customer goes unattended through its functionalities of making sure every call reaches an available agent.
Recommendations to others considering the product:
I recommend any user considering the product that they invest in quality training for the set-up and maintenance process.
Cisco Webex Calling
What do you like best about the product?
The Webex App, as a soft phone for Webex Calling, provides a good experience.
The use of activation codes to deploy desk phones is a lifesaver.
For the IT department, managing all settings in a single console makes administration easier.
The use of activation codes to deploy desk phones is a lifesaver.
For the IT department, managing all settings in a single console makes administration easier.
What do you dislike about the product?
In a calling group, it would be wonderful if I could easily log in and out.
To increase the quality of the connection in the edge reception area.
When I refuse a call on a device, the other devices stop ringing as well.
To increase the quality of the connection in the edge reception area.
When I refuse a call on a device, the other devices stop ringing as well.
What problems is the product solving and how is that benefiting you?
The fact that we are device-independent is one of our favorite features! You can be reached whether you're on a computer or a smartphone. The recording function is another plus.
An automated calling system with very handy features
What do you like best about the product?
First time taking a tour of this product I would say the Control Hub was the highlight of my top favourite features. The Control Hub carries a lot of details that are very easy to understand.
More so it gives me the ability to be able to manage my organisation usage by analyzing trends and the quality of calls.
I like that this product in its list of features includes Simultaneous Ring a feature that I mostly use whenever I want to get in touch with a number of my colleagues at the same time. It is very easy to use by inserting call recipients I get to connect instantly.
I like to also keep a record of my calls at work and Webex has made this more reliable by including a Call Notify feature whereby I can receive notifications through my emails and this acts as a backup for all my incoming calls records.
More so it gives me the ability to be able to manage my organisation usage by analyzing trends and the quality of calls.
I like that this product in its list of features includes Simultaneous Ring a feature that I mostly use whenever I want to get in touch with a number of my colleagues at the same time. It is very easy to use by inserting call recipients I get to connect instantly.
I like to also keep a record of my calls at work and Webex has made this more reliable by including a Call Notify feature whereby I can receive notifications through my emails and this acts as a backup for all my incoming calls records.
What do you dislike about the product?
My problem with this product is how it is very dependent on internet connection and also whenever I do not have an internet connection call forwarding is not that reliable.
What problems is the product solving and how is that benefiting you?
Webex is very easy to set up and also in terms of maintenance it is very affordable hence I would say this has been a major benefit in our organisation for using it for calls. More so it has solved remote communications issues that used to arise from compatibility issues from varying devices which used to bring a lot of inconveniences during meetings
Recommendations to others considering the product:
I would recommend they invest in a quality internet for quality communication.
Webex is a nice tool for secured cloud calling and better than MS teams
What do you like best about the product?
Webex is a great company and very beneficial for integrating meetings, messaging team members, contact centers, and secure cloud calling. We use it to streamline the whole organization in outgoing and inbound calls. Furthermore we use Webex as our video call internal meeting system
What do you dislike about the product?
Webex is a premium option, and for a stripped-down version, it only offers a complimentary meeting service. However, if you use all services, it is a very encompassing solution for every organization
What problems is the product solving and how is that benefiting you?
We use Webex for its training center, event centers, and all inbound and outbound calling services. Webex serves well to have multimedia communication on every level. Compared to MS teams, it offers more functionalities and functions more smoothly.
Recommendations to others considering the product:
Consider which package you need to use. Subscription prices vary considerably with Webex
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