Customer Stories / Financial Services

Women in AI

2024

Sun Life leverages AWS Skills Guild and digital training to boost innovation

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Sun Life is a leading international financial services organization providing asset management, wealth, insurance and health solutions to individual and institutional clients. Sun Life has operations in a number of markets worldwide, including Canada, the U.S. and UK, Ireland, Asia, and Bermuda. As of June 30, 2024, Sun Life had total assets under management of $1.46 trillion

Benefits on AWS

  • Increased cloud migration speeds
  • 1,000+ AWS Skill Builder hours completed
  • 375+ employees gained cloud fluency
  • 55 advocates developed to drive cloud culture

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As we continue our move to the cloud, developing our teams with strong cloud skills helps us remain competitive and agile. Continuous training ensures that we are leveraging new technologies, streamlining processes, and fostering a culture of continuous improvement. "

Allan Porter
SVP Chief Technology Officer

Driving Continuous Improvement

Recognizing the need to equip its workforce with cloud skills to support an ongoing migration, Sun Life enlisted AWS Skills Guild in 2021 to help develop a comprehensive training program. It became known as Catalysts for Cloud (C4C) and incorporates various learning methods including instructor-led training, informal events, and digital training through AWS Skill Builder and Cloud Quest. By 2024, Sun Life was ready to expand C4C and became the first North American customer to re-engage for a second AWS Skills Guild engagement. C4C re-launched in July with a fresh strategy and branding, reinforcing a learning culture to help employees innovate for the business.

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Common Cloud Language

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Employees have reported experiencing increased ease and ability to communicate effectively with peers, driving efficiencies in collaborating across teams on projects.

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Improved Onboarding

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Access to on-demand digital courses is accelerating employee learning, allowing them to test and apply new learnings quicker. Recent Machine Learning knowledge gained through AWS Skill Builder is helping employees migrate users and data from on-prem to MongoDB Atlas, improving client onboarding and automating manual tasks.

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Culture of Learning

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Sun Life Financial has not only committed to investing in employees, but to making learning fun, inclusive, and engaging. By offering varying learning modalities like classroom training, on-demand self-paced, learning events, and lunch and learns, the C4C is ensuring a culture of continuous improvement.

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Optimized Spend

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The AWS Skills Guild framework incorporates AWS Skill Builder digital courses alongside formal classroom training, offering increased flexibility and a holistic approach. Access to on-demand training allows Sun Life to meet the demands of learners, while optimizing their training spend.

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Accelerate Cloud Adoption with AWS Skills Guild

AWS Skills Guild is a broad-based cloud training and enablement framework. See how other customers have successfully accelerated cloud transformation with AWS Skills Guild.