Building strong relationships with consumers and driving direct sales are fundamental to the Consumer Packaged Goods (CPG) industry. Contact Center Modernization solutions on AWS help CPG companies strengthen their customer engagements with advanced cloud-based call center technologies. With these solutions, companies can enhance their brand experience, improve consumer interactions, increase flexibility, and drive down costs by operating in the cloud.

AWS Services

Purpose-built cloud products

Amazon Connect
Provide superior customer service at a lower cost with an easy-to-use omnichannel cloud contact center
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Partner Solutions

Software, SaaS, or managed services from AWS Partners

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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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