Emergency Call Handling

In the past, a person responding to an emergency call had to rely solely on the information the caller could provide. This leads to wasted time, especially if the caller is unable to provide accurate information in moments of distress. Emergency Call Handling solutions on AWS enable call takers and first responders to get more information in near real-time, such as a caller’s exact location and environment. This gives first responders the information they need to provide immediate assistance.