Electronic product companies see countless online customer interactions, including direct engagement with a product’s website, indirect engagements through resellers, use of product-associated mobile apps, and social media exchanges. Any virtual customer touchpoint results in data that companies can use to improve the customer experience. Digital Customer Experience solutions on AWS help companies effectively capture and analyze data using smart, cloud-connected devices. This data can provide insights into areas where companies can improve the digital experience for customers.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Treasure Data CDP

    Treasure Data CDP empowers brands with rich customer insights that drive outstanding customer experiences. We enable brands to identify, engage and acquire customers efficiently, all within a flexible, scalable, and secure environment.
  • Think360

    A world leader in AI-based content discovery and viewer analytics, ThinkAnalytics enables media & entertainment providers to deliver personalized experiences. Think360’s proven results show a significant uplift in viewer engagement, reduced churn and lower operational costs. Plus, ThinkAdvertising enables the targeting of audience segments previously only available in digital, while helping to identify inventory value and minimize ad waste.
  • iComms Subscriber 360

    Subscriber 360+ solution provides actionable business insights by offering a unified customer profile with dynamic segmentation based on customers’ behaviourial, buying, usage & viewing patterns, product experience, social analysis across channels and devices.
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