For organizations in the travel and hospitality (T&H) industry, having the ability to manage and support customers during irregular operations, including delays and cancellations, is essential. Disruption Handling & Communications solutions on AWS can help T&H organizations by providing a holistic view of current operations and implications so managers can better predict disruptions, take preemptive measures, and communicate accordingly. With these solutions, companies can reduce disruption impact on customer experience and operation management and lower the overall cost for remediation.

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