Posted On: Dec 7, 2018

Today, Alexa for Business launched usage reports, which lets you access usage metrics on how Alexa for Business shared devices and private skills are being used in your organization. This will allow you to measure the impact of Alexa in your organization, as well as run and measure experiments so you can identify opportunities to build improved experiences for your employees. For example, the usage reports will allow you to measure the usage of “Join the meeting” functionality across your conference rooms, so you can understand user preferences in different locations. You can then determine where you need to educate or develop features to increase user engagement. Usage reports can also help you understand what private skills are most popular with users, so you can prioritize the development of more such private skills.

You can enable this feature from the Alexa for Business console by selecting Usage reports in the left-hand navigation pane. You can then select Create report to generate an ad-hoc report to download immediately or export to an Amazon S3 repository. You can also run scheduled reports to collect aggregate metrics for one- or seven-day periods. All reports also include an html version that provides a visual representation of usage over the previous 30 days.

Alexa for Business lets you efficiently introduce Alexa to your organization. It provides you the tools to manage Alexa devices, users, and skills at scale. This feature is available in the Alexa for Business console in all AWS Regions where the service is available. For more information, see the Alexa for Business documentation.