Posted On: Sep 4, 2019

Analyzing Text with Amazon Elasticsearch Service and Amazon Comprehend is an automated reference implementation that deploys a cost-effective, end-to-end solution for extracting meaningful insights from unstructured data such as customer calls, support tickets, and online customer feedback.

The solution leverages Amazon Comprehend, a natural language processing service that uses machine learning for text analysis, and Amazon Elasticsearch Service (Amazon ES) for indexing and analyzing unstructured text. The solution also creates a pre-configured Kibana dashboard for visualization of extracted entities, key phrases, syntax, and sentiment from uploaded documentation. To learn more about the solution, see the solution webpage.

Additional AWS Solutions offerings are available on the AWS Solutions webpage, where customers can browse solutions by product category or industry to find AWS-vetted, automated, turnkey reference implementations that address specific business needs.