Posted On: Aug 20, 2020

Amazon Transcribe now supports speaker labeling for streaming transcription. Amazon Transcribe is an automatic speech recognition (ASR) service that makes it easy for you to convert speech-to-text. In live audio transcription, each stream of audio may contain multiple speakers. Now you can conveniently turn on the ability to label speakers, thus helping to identify who is saying what in the output transcript.

Amazon Transcribe can label between two and 10 speakers within a single live audio stream. Popular use cases that can leverage speaker labels include real-time contact center phone calls, audio, live media broadcasts, and even patient-clinician interactions during telehealth sessions.

Speaker labeling for streaming audio is supported at no additional cost in all AWS Regions where Amazon Transcribe is available. To get started with this feature, go to the Amazon Transcribe service console or refer to the Amazon Transcribe documentation page.