Posted On: Apr 29, 2021

Amazon Connect reduces telephony rates for 3 countries in Europe: Cyprus, Belgium and Portugal. Starting April 1st, Amazon Connect, an easy to use omnichannel contact center service, decreased the following telephony rates in the EU (Frankfurt) and EU (London) regions:

Outbound dialing rates are reduced in:
Cyprus by 35% from $0.0609 to $0.0393 per minute
Belgium by 65% from $0.1434 to $0.0277 per minute
Portugal by 27% from $0.0618 to $0.0472 per minute

Additionally in Cyprus, DID Inbound Minutes are reduced by 61% from $0.0.0452 to $0.0175 per minute and Toll Free Inbound Minutes are reduced by 24% from $0.1438 to $0.1081 per minute.

The new rates are now available as part of the standard pricing for Amazon Connect service usage and associated telephony rates. To learn more about Amazon Connect, please visit the Amazon Connect website.