Posted On: May 8, 2024
Amazon Connect now provides granular access controls using resource tags to define who can access specific flows and flow modules from the Connect admin website. For example, you can now tag flows with Department:Support from the flow designer UI, restricting access to only administrators from your support line of business.
These features are supported in all AWS regions where Amazon Connect is offered. To learn more about Connect Flows and tag-based access controls, see the Amazon Connect Administrator Guide and Amazon Connect API Reference. To learn more about Amazon Connect, the AWS cloud-based contact center, please visit the Amazon Connect website.