Tag: AWS Partner Guest Post

Contact centers can improve customer experiences using generative AI, which creates new content and conversations. Accenture’s Connected Customer Experience (CCE) solution incorporates AWS services to provide personalized human and AI interactions. It uses generative AI for agent assist, call summarization, and self-service FAQs. By leveraging generative AI on AWS, CCE aims to enhance agent productivity, reduce handle times, and deliver exceptional customer experiences.

Managing cloud costs is complex without enterprise-wide visibility, and FinOps provides financial accountability to maximize investments. Kyndryl’s approach to FinOps on AWS emphasizes transparent visibility for cultural transformation through continuous optimization, cost attribution, savings recommendations, anomaly detection, and role-based access across hybrid clouds. Customers can expect up to 30% savings through Kyndryl’s cost optimization expertise.

The Hugging Face Platform provides no-code and low-code solutions for deploying generative AI models on managed AWS infrastructure. Key features include Inference Endpoints for easy model deployment, Spaces for hosting machine learning apps, and AutoTrain for training state-of-the-art models without coding. Hugging Face is an AWS Generative AI Competency Partner whose mission is to democratize machine learning through open source, open science, and Hugging Face products and services.

The True Elements Water Intelligence Platform on AWS transforms complex data into clear insights on local watershed conditions. It provides color-coded scores for water quality and availability to support decisions around capital planning, supply chains, policy, reporting, forecasting, risk management, and innovation. Real-world examples show how the platform guides collective action on pollution, reveals supply chain vulnerabilities, and identifies opportunities for water resilience through targeted investments.

Integrating security scanning into infrastructure as code (IaC) allows detecting misconfigurations early in development. This post explores using the KICS plugin from Checkmarx with AWS CDK. Learn how KICS performs static code analysis to find vulnerabilities and compliance issues in IaC and scans the CDK code to report findings, failing the command for high-severity issues. This shifts security left, mitigating risks in deployed infrastructure.

The logistics industry lacks transparency due to fragmentation and complex supply chains. Bosch L.OS offers a cloud platform integrating services like transportation and fleet management systems. Learn how Bosch collaborated with AWS and Storm Reply to develop an SDK for seamlessly integrating truck parking booking services from providers. The reusable SDK simplifies integration for logistics companies, reducing development effort.

The AWS Well-Architected Framework provides best practices for cloud architectures across six pillars. Comprinno’s Tevico enhances the Well-Architected review experience through collaboration tools, automatic risk identification, integrated remediation planning, and a knowledge base. Key features include visual diagramming, multi-user collaboration, auto-discovery of risks, and more. With AWS integration, Tevico helps customers comprehensively evaluate their workloads and swiftly remediate high-risk issues.

Traditional mainframe applications create data integration challenges when modernizing on the cloud. VirtualZ’s Lozen allows secure, real-time access to mainframe data from AWS without replication. This simplifies application migration while retaining the mainframe system of record. Lozen utilizes efficient data transformation and optimized protocols to improve performance, and is zIIP-eligible for additional cost savings.

Customer data is critical for modern digital organizations, but is often scattered across tools which can render it useless. Historically, customer data platforms (CDPs) aimed to consolidate data for insights and activation, but organizations now prefer a composable CDP architecture on AWS to sync data from Amazon Redshift and Amazon S3 into downstream tools. Hightouch facilitates this composable CDP approach, making it easy to activate AWS data across channels without engineering work.

As data becomes increasingly valuable, robust security measures are critical. This post reviews how Protegrity’s tokenization integration with Amazon Redshift Dynamic Data Masking enables organizations to effectively protect sensitive data. It provides an overview of key concepts like Protegrity Vaultless Tokenization and Redshift Dynamic Data Masking, including code examples to better safeguard sensitive information within their Redshift data warehouse both at rest and in use.