AWS HealthScribe

Automatically create clinical notes from patient-clinician conversations using generative AI

Why AWS HealthScribe?

Transform the patient-clinician experience with conversational and generative AI

AWS HealthScribe is a HIPAA-eligible service empowering healthcare software vendors to build clinical applications that use speech recognition and generative AI to automatically generate preliminary clinical documentation.  

Using a single API, AWS HealthScribe automatically identifies speaker roles, classifies dialogues, extracts medical terms, and generates rich preliminary clinical transcripts and notes. AWS HealthScribe removes the need to integrate and optimize separate AI services, allowing you to expedite implementation. Powered by Amazon Bedrock, AWS HealthScribe makes it faster and easier to integrate generative AI capabilities, without needing to manage the underlying machine learning (ML) infrastructure or train healthcare-specific large language models (LLMs).

How customers are automating clinical documentation with AWS HealthScribe


Transcribe patient visits, generate preliminary clinical notes, and extract insights that help clinicians to quickly revisit highlights of their patient visits and easily accept, reject, or edit content suggestions.
Every AI-generated summary statement comes with traceable transcript references that make it easier for clinicians or scribes to quickly verify accuracy and locate the source of the insight.
Simplify implementation with an integrated conversation and generative AI service that is specifically trained for the healthcare industry.
Built with security and privacy in mind, you control where your data is stored, with data encrypted in transit and at rest. AWS does not use inputs or outputs generated through the service to train its models.

Data on the clinical documentation burden

Physicians report excessive documentation leading to burnout

The amount of time spent by clinicians on administrative tasks than with patients

Patients report having had a negative patient experience

Features of AWS HealthScribe

AWS HealthScribe uses generative AI to transcribe and summarize patient-physician conversations—freeing up more time for patient care instead of documentation.  

Use summarized clinical notes

AWS HealthScribe analyzes consultation conversations to generate summarized clinical notes for sections like chief complaint, history of present illness, assessment, and treatment plan. You can provide these summaries in your clinical application to help clinicians and medical scribes quickly recap highlights of patient visits and review, edit, and finalize notes for clinical documentation.

Extract structured medical terms

AWS HealthScribe extracts structured medical terms, such as medical conditions, medications, and treatment from the conversation transcript. You can use these medical terms in your clinical application to generate useful workflow suggestions for the user. Medical terms can be used to auto-suggest relevant reading material or entries for a drop-down form in your application.

Generate rich consultation transcripts

AWS HealthScribe provides a rich turn-by-turn transcript with word-level timestamps. AWS HealthScribe also identifies speaker roles, like patient and clinician, for each dialogue in the transcript.

Segment transcripts

AWS HealthScribe segments transcript dialogue into categories such as small talk, subjective, and objective, based on the dialogue’s clinical relevance. Categories can be subsequently used to help locate specific portions of the transcript.

Validate outputs with evidence mapping

Every sentence in the AI-generated clinical note includes references to the original consultation transcript, making it easier for users to validate the accuracy of the summary. Providing traceability and transparency for AI-generated insights is consistent with Responsible AI’s principle of explainability. Sharing references along with the summary notes to clinicians or medical scribes helps foster trust and encourages safe use of AI in clinical settings.

Eligible for HIPAA compliance

AWS HealthScribe is a HIPAA-eligible service that prioritizes security and privacy for patient data. The service does not retain inbound audio or output text, nor does it use your data to train AI models. You have full control to determine whether to store transcripts in local environments or self-managed cloud storage.

Use cases for AWS HealthScribe

Empower clinicians to quickly complete documentation with AI-generated clinical notes that are easier to finalize and validate for accuracy.
Equip scribes with an AI-generated transcript and clinical notes, alongside consultation audio, to expedite documentation turnaround time.
Provide an experience that allows patients to quickly recollect key highlights of their conversation in your application.

Resources for AWS HealthScribe

Introducing AWS HealthScribe

Read more about AWS HealthScribe, a service that uses natural language processing to transcribe, analyze, and process medical conversations for improved clinical documentation and care delivery. 

Read now

AWS Healthscribe demo

See AWS HealthScribe in action. Submit audio files, view the transcript and summarized clinical notes, and more. 

Demo now

Developer guide

Find detailed instructions for using AWS HealthScribe features and a complete API reference for developers.

View the developer guide

Clinical documentation in the era of generative AI

Discover how 3M and AWS are harnessing generative AI for better patient-clinician interactions.

Watch now

Accelerate clinical documentation with generative AI using AWS HealthScribe

Learn how AWS HealthScribe automatically generates summarized clinical notes and transcripts from patient-clinician conversations. 

Watch now

Explore more of AWS