
Overview
Harness is an AI-powered software delivery platform that enables DevSecOps and engineering teams to accelerate and secure software delivery across cloud and hybrid environments. Harness automates every stage of the SDLC, from code integration and testing to deployment and verification, using AI for advanced deployment strategies, automated rollbacks, and real-time analytics.
With Harness, teams benefit from:
- Faster Builds: Run only tests affected by code changes, thus accelerating build time by up to 4x.
- Rapid, Reliable Deployments: Build and execute complex deployment pipelines in minutes, supporting blue/green, canary, and rolling updates across AWS services like EKS, ECS, Lambda, and Auto Scaling Groups.
- Automated Security & Compliance: Built-in secret management, audit trails, and continuous security scanning ensure secure, compliant deployments at every step.
- Smart Automation & Continuous Verification: Leverage machine learning to detect deployment anomalies and automatically roll back to stable versions, minimizing downtime and risk.
- Cloud Cost Optimization: Harness Cloud Cost Management helps FinOps and engineering teams maximize savings with automated resource orchestration, commitment management, and cost visibility.
- Enterprise-Grade Support: Trusted by organizations worldwide, Harness provides robust support and integrations for seamless adoption on AWS.
- Suite of Products Across SDLC: Harness offers modular products across the SDLC for use cases such as feature management and experimentation, IDP, infrastructure as code, end-to-end test creation using AI, code repository, and others.
Harness empowers teams to deliver software faster, safer, and more efficiently, reducing manual effort, minimizing errors, and optimizing cloud spend. Contact the Harness team directly for custom pricing or to support larger deployments.
Highlights
- Accelerated Delivery & Reliability: Speed up builds by up to 4x and execute complex deployments in minutes with advanced strategies like blue/green, canary, and rolling updates.
- Secure & Intelligent Automation: Ensure compliance with built-in security, audit trails, and continuous scanning while leveraging AI for anomaly detection and automated rollbacks.
- Optimized Cloud Value: Maximize AWS consumption and savings with automated cost management, visibility, and orchestration, supported by enterprise-grade integrations across the SDLC.
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Dimension | Description | Cost/12 months |
|---|---|---|
Service Instance | A Service Instance is an application runtime, such as JVM, K8s Pod etc | $300.00 |
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Contact Harness Support - support@harness.io
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Customer reviews
Modern pipelines have improved compliance, accelerated builds, and simplified security testing
What is our primary use case?
Harness helps us build a pipeline with containerized steps that isolates virtual machines, reduces DevOps-based drifts, and improves our process by integrating several security testing-related steps in the pipeline. Beyond that, it helps us remain regulatory and compliance adherent.
A specific example of how I use Harness for security testing or compliance in my pipeline involves the audits and certifications that our institution undergoes, such as SOC 2 and SOC 2 Type 2 certifications, as well as ISO 20001 certification needed for regulatory compliance in certain specific geographies where we operate. Harness comes in because it is compliant with these international regulations, and other larger institutions also use Harness for the same reason.
What is most valuable?
Harness offers several best features that I have worked with, including an intelligent caching system for dependencies and artifact building that allows for extremely short build times without extra bash scripting, a pipeline as code visual editor, and Harness Cloud along with small-lived virtual machines that we can run on Kubernetes .
The intelligent caching system has impacted my build times significantly by auto-caching dependencies and allowing smaller ephemeral runs to shorten build times without any need for detailed scripting, which has made a noticeable difference.
I would add that Harness has dedicated support for unit tests based on my experience, and this support is not restricted to only Java-based tests. I have seen support for Java tests, Scala , Ruby, and Kotlin, which helps us prevent flaky test management patterns.
Harness has positively impacted my organization as several teams have already migrated to it, and some are in the process of moving. It has reduced the dependency on one specific platform and has made it faster, with shortened build times and much faster deployments.
What needs improvement?
Harness can be improved by providing more clarity on the credits it issues for Harness Cloud, as it has a tiered pricing structure involving license and credit costs, which can get confusing. Additionally, there is a learning curve, as Harness is not currently an industry top-recommended solution, especially for teams coming from a Jenkins background.
For smaller teams, having features similar to GitHub Actions could be implemented by Harness, as this could really help the smaller teams who are moving to it.
For how long have I used the solution?
I have been using Harness for three years now.
What do I think about the stability of the solution?
Harness is completely stable, and we are using it in production without facing any stability issues at all.
What do I think about the scalability of the solution?
Currently, out of twenty teams that are supposed to adopt it, five or six have adopted Harness, and we have not seen any kind of scalability issues, such as slowness in performance or build time reduction, so I am satisfied with the scalability.
How are customer service and support?
We have a direct line of enterprise support from Harness, and we have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
We were using Jenkins before switching to Harness, as there was a lot of dependency, slowness, and build stability issues in Jenkins.
What was our ROI?
I cannot provide data on how much time has been reduced, but I believe the efficiency improvement is more than a twenty to thirty percent increase compared to Jenkins.
Which other solutions did I evaluate?
Before choosing Harness, we evaluated GitHub , GitHub Actions , GitHub CI, and CircleCI , in addition to Jenkins which we originally used.
What other advice do I have?
My advice for others looking into using Harness is to perform a trade-off analysis between GitHub Actions, GitHub CI, CircleCI , and conduct a cost analysis. Harness is still new to the market and is cheaper, but Jenkins is completely open source and requires hosting, while Harness provides enterprise support for us to work with. Pros and cons need to be evaluated before adopting Harness. I am very happy with my current usage of Harness and would rate this review an eight out of ten.
Templatized pipelines have improved efficiency while limitations in code-based development remain
What is our primary use case?
Harness has been implemented in our organization for one of our clients for approximately 8 to 10 months. Harness is particularly utilized for our infrastructure provisioning pipelines and our RITM ServiceNow requests.
With Harness CI/CD, one of our main use cases is using it as an infrastructure-provisioning pipeline. Harness allows us to have an end-to-end infrastructure pipeline, which connects our DevOps and our ServiceNow for governance and our custom portal, which we call an infrastructure-provisioning portal, and a central backend database through which we are able to provide a heterogeneous mixture of different resources including AWS , Databricks , Vault, IDMC, and GitHub repositories. Through this, we use Harness as the main platform where we are able to provision and manage all the pipeline executions as well as our requests that we receive for infrastructure provisioning.
Our team primarily interacts with Harness using their Pipeline Studio. That is one of our finest use cases, and currently, we are also looking forward to integrating Harness or working within Harness so that we can do more pipeline-as-code type development.
What is most valuable?
One of the best features Harness offers is the ability to templatize pipelines. Through template pipelines, we are able to reuse pipelines across different of our internal workstreams, and we are able to utilize various organization-level templates for various common use cases including ServiceNow RITM tickets or infrastructure-provisioning pipelines for Terraform .
Pipeline templatization has been a primary focus of my team, particularly because one of our infrastructure-provisioning requests always has a dependency on Terraform workspaces and GitHub creation. To address that, we resolved the issue by creating an end-to-end child pipeline that is part of our FTP platform. That pipeline is then utilized across all our different workstreams to provision Terraform workspaces and connect with Vault and GitHub IAC, so that we can effectively and reliably create infrastructure as code repositories. That is how we are able to work with templatization.
Harness Pipeline Studio is another feature that stands out. A good visual platform that allows us to see the pipeline end to end in an architectural manner is always helpful.
What needs improvement?
Harness UI can do a lot of good things. Harness's UI should not feel very complicated. At the current stage, it feels very commercialized and compared to other platforms such as Argo CD or Jenkins , which feel much more lively and much more simple. Infrastructure as code or pipeline as code is something that Harness severely lacks. There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code. Pipeline as code is definitely one of the disadvantages when it comes to Harness. Additionally, the entire platform feels very commercialized, which is something that a lot of developers, especially open-source enthusiasts, might not appreciate even within the organization.
One of the very important key factors I observed was that there is no way to execute nested pipelines, which means that we cannot execute child pipelines within child pipelines and child pipelines even within those child pipelines. There is no way to execute nested pipeline execution, which may or may not be required based on the use case, but it is definitely one of those features that I wish the platform had.
For how long have I used the solution?
Harness has been implemented in our organization for one of our clients for approximately 8 to 10 months.
What do I think about the stability of the solution?
Harness is decently stable. I do feel there has been some downtime, but it may be a problem with our platform or our teams internally. Overall, I feel the platform is stable enough.
What do I think about the scalability of the solution?
Harness scalability is good. It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
How are customer service and support?
Although I have not directly interacted with customer support, we have been receiving incident reports whenever an incident occurs on Harness, and they are usually quick to respond, which is always an advantage.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
In my organization, we were and are still using GitHub Actions . GitHub Actions is the primarily CI/CD tool that we use, particularly because it comes with direct integration with our enterprise GitHub setup, and it is a natural tool that a lot of developers are familiar with in today's time. The reason why we shifted to Harness from GitHub Actions for a few of our edge use cases or newer use cases was because of pipeline templatization, a studio visual code development experience, as well as easy integration with other pipelines and templates that have been developed throughout the organization.
How was the initial setup?
My organization opted for Harness through AWS Marketplace and by reaching out to professionals and support teams at Harness.
What was our ROI?
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time and also reduced risks of failures or error rates by upwards of 70%.
What's my experience with pricing, setup cost, and licensing?
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology. The price that they pay extra for that technology compared to what they would have paid for open-source is then offset by the number of projects they are able to onboard.
Which other solutions did I evaluate?
In our organization, the only other option that we really evaluated was Argo CD. We did not go for Argo CD primarily because it was already open-source, and while using it, it felt more catered specifically toward Kubernetes , which was great. Our use cases are varied because we work with different domains such as AI and data engineering. We are dealing with a heterogeneous set of architecture, and while Argo CD did integrate nicely with Kubernetes-based deployments, it lacks severely in those other areas where Harness shines.
What other advice do I have?
For others looking to use Harness, they should first evaluate their own organization to determine if Harness really solves all their use cases. Harness is somewhat use-case dependent, meaning while it definitely lacks in pipeline as code, it is still able to provide a pipeline-based studio, which is something that is unique to the platform itself. It could be a great performance booster for teams that are working heavily with other aspects of the application stack and not focused completely on pipelines. My overall rating of Harness is 6 out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Has simplified Canary deployments and supports smooth updates across large server groups
What is our primary use case?
In Harness , we are basically using Canary type deployments. We have applications, web applications, and web servers. Whenever we get the WAR file with 50 servers in a load balancer, Harness will deploy on the first server by automatically taking it out from the load balancer, deploying the latest JAR file, testing it at the back end, and giving us the result. Then our developer will test it from their end, and if both results are satisfying, they will run the test cases.
If both results are satisfying, then we proceed with the first half. The first server that is deployed will move back to the load balancer, and servers two through twenty-five will come out of it, deploy, test, and go back. It is all automatic. We just need to click proceed. Everything in Harness is configured and runs smoothly.
For CI/CD automation, I am using Harness only for continuous delivery, not the CI part. Harness takes care of maintaining compliance with security measures. We have dedicated IAM in AWS , with secrets and access. Harness itself will be in our private network, and we have dedicated user ID and credentials for each user.
For deployment, we are using Git for different projects. Through Git Bash, whatever changes we make locally, we push them to our Bitbucket . We have configured Git with the Bitbucket repository, and through Bitbucket, we try to merge everything. Once merged, the Jenkins pipeline gets triggered automatically. We check the Jenkins pipeline output to see whether the application is deployed successfully. We are also using Jenkins with Harness.
What is most valuable?
The best features in Harness are its user-friendliness and setup configuration. While the initial configuration can be difficult to configure the thresholds, check the artifactory, fetch the latest releases from the artifactory, and link everything in Harness, once completed, the configuration for any new application setup becomes easy. A fresher can also use it.
The main feature is that it asks for approval before proceeding ahead. It requires two approvals, asking 'Are you sure?' We have to manually enter 'approved' and then click on the approve button before it will proceed with the next step. This is important because sometimes, in a hurry, mistakes can be made by clicking approve multiple times, so this confirmation process is beneficial.
What needs improvement?
Harness setup and configurations could be made easier to configure, which would be helpful.
For how long have I used the solution?
I have been working with Harness for these five to six years.
What do I think about the stability of the solution?
We have rarely faced issues with Harness tech support. We encountered one issue where the pipelines were unable to trigger, but they notified us from Harness itself that there was some downtime and they were trying to fix it. During their downtime, we do not use Harness and do not schedule any deployments.
What do I think about the scalability of the solution?
Harness is fulfilling my expectations regarding the scalability aspect.
How are customer service and support?
We have rarely faced issues with Harness tech support. When we encountered one issue where the pipelines were unable to trigger, they notified us that there was some downtime and they were working to fix it. During their downtime, we do not schedule any deployments.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
It has different modules, and the working principle is quite different. We cannot compare as Harness is totally the continuous delivery tool, and Git is for the developer side.
How was the initial setup?
What about the implementation team?
I do not have any information about whether we purchased Harness through AWS Marketplace or from the vendor, as it is provided to us by our client.
What was our ROI?
I would rate Harness as a product and solution a nine. It works well for me.
What's my experience with pricing, setup cost, and licensing?
I have not worked on the pricing, setup cost, or licensing cost of Harness, so I have no thoughts on the pricing aspect.
Which other solutions did I evaluate?
I cannot comment on third-party tools because we are not using any third party currently.
What other advice do I have?
I am working with the cloud version with AWS and Harness.
I would recommend Harness as a solution to others if they are using infrastructure where load balancers and target groups are in the picture. Harness is very reliable. We can also deploy Kubernetes applications to Harness itself. In Kubernetes , compared to EC2 , whenever we deploy the latest JAR file on EC2 , we have to reboot the server for the latest change to get updated. In Kubernetes, whenever we deploy, we have to delete the pods, and new pods will come into picture with the latest update.
Harness takes care of it; whenever we deploy Kubernetes-based microservices applications, it will terminate the pods and spin up new pods with the latest version. The same Canary process is followed.
For my requirement, I am satisfied with what they are providing us in terms of features functionality. I rate Harness 9 out of 10.
Using diverse deployment styles ensures zero downtime and simplifies onboarding while managing errors and secrets efficiently
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
Which other solutions did I evaluate?
What other advice do I have?
Streamline microservices deployment with integrated execution pipelines and comprehensive monitoring
What is our primary use case?
I used Harness for CICD, and it served as the release platform that our team used for Java applications. We do Java microservices, and we used it to deploy them.
How has it helped my organization?
Harness integrates all functions like execution pipelines, environment checks, and log monitoring in one place, making it convenient. It allows monitoring of deployment status and directs me to logs, making it easy to find bugs, saving us a lot of time.
What is most valuable?
Harness integrates all functions like execution pipelines, environment checks, and log monitoring in one place. It is very convenient since we have many microservices, so having one platform for all of them is beneficial. The dashboard allows me to monitor all core services' deployment status in one place, making it easier to find bugs and check logs.
What needs improvement?
Previously, when deploying a version that had been deployed successfully before, it sometimes failed upon trying again, which seems to be an intermittent issue about stability. I prefer the previous less compact UI version of Harness, which showed more details on the screen.
For how long have I used the solution?
I used it for about a year, but the last time I used it was six months ago.
What do I think about the stability of the solution?
When integrating Harness with more than twenty applications in one place, it becomes less stable, causing improvements to be necessary.
What do I think about the scalability of the solution?
When I integrated Harness to more than 20 applications in one place, it becomes less stable. Adding more services decreases stability.
How are customer service and support?
I mainly get assistance from within my company, not directly from Harness' technical team.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
The initial setup was easy to do. I just needed to add a YAML file to my applications and get management approval.
What about the implementation team?
I was in charge of implementing our company's Lightspeed integration with Harness and Tekton .
What was our ROI?
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
What other advice do I have?
I would recommend Harness as it's better than uDeploy in terms of ease of use and functionality. It supports multiple pipelines, multiple environments, different service configurations, and has a user-friendly dashboard.
I's rate the solution eight out of ten.