F5 Silverline Managed DDOS Protection Service

I work with F5 Silverline Managed Services , and I'm doing the presales engineering of that product, which is a WAF  solution.

F5 Silverline Managed Services , a Web Application Firewall  solution, is used for protecting web services. Organizations put that product in front of web services to load balance the traffic and create a secure environment, especially for web services operating in HTTPS.

The best aspect of F5 Silverline Managed Services is its two-way security environment for web services. One part is positive security, which allows you to know vulnerabilities in depth, and you can implement CAPTCHA and MFA for logins, while also preventing known threats with included signatures.

F5 Silverline Managed Services utilizes real-time threat intelligence; the traffic flows through the product, allowing us to see all the traffic in clear text, which enables real-time intelligent threat signature analysis and supports a learning mode for codebase evaluation.

The adaptable and flexible security can help prevent threats in learning mode, but admins need to be cautious about false positives that could affect production due to unrecognized vulnerabilities.

One negative aspect is that the product is expensive.

I have been selling F5 Silverline Managed Services for about two years.

Twenty-four hours a day, seven days a week expert support is available for F5 Silverline Managed Services, and while the product mostly has no issues, configuration problems largely arise from customer misunderstanding, leading to cases opened for configuration aspects where AI has become increasingly useful.

The installation is easy; if the admin has some basic network and website knowledge, anyone can set up that product without too much difficulty.

F5 Silverline Managed Services is recognized as one of the best solutions in Gartner for WAF; I believe it can effectively manage vast amounts of traffic better than other brands like Citrix or FortiGate's WAF solution.

If the company is a government entity, they primarily use the hardware solution; smaller companies mostly utilize the DVM solution.

The deployment model does not affect visibility and control over security; the difference is only in performance.

The performance is generally good; it depends on the topology, but if the topology is okay and the product is efficiently used, it's acceptable.

I would rate the scalability of F5 Silverline Managed Services as a nine.

I would rate technical support as a seven point five.

I rate technical support as seven because F5 Silverline Managed Services lacks a TAC team in Turkey, which means escalation takes time, and I don't typically give high ratings to any vendor.

I rate this product an overall eight.

The use cases for F5 Silverline Managed Services  include Application Firewall and Web Application Firewall . For example, it helps me manage a few public IPs which are malicious and pose a threat to the network. These can be blocked or allowed based on requirements. Additionally, it allows me to block or allow specific applications for particular subnet ranges. I am an administrator managing the licensed software and providing support to clients.

The best advantage of F5 Silverline Managed Services  is that it is easy to use. The admin guide they provide is easy to understand and allows for implementation within a few days. The traffic manager and the monitoring tool are valuable as well. The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals. It offers effective reports and monitoring capabilities.

Automating processes could enhance F5 Silverline Managed Services. For example, introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs. Implementing this feature would streamline the process and lessen the need for manual steps.

I have been using F5 solutions for over five years.

Sometimes I encounter glitches when a bug appears, but F5's support team is quick to provide solutions. They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.

F5 Silverline Managed Services is scalable enough without observed limitations. Different licenses are available based on needs, offering scalability.

I would rate customer support from F5 as nine out of ten. Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.

The installation of F5 Silverline Managed Services is straightforward. However, the configuration part can be complex and requires a proper guide.

Installation can be handled by one person, but configuration typically requires a team of three or four people to ensure everything is aligned properly.

I am not directly involved in the investment part, so I cannot estimate the ROI in percentage.

The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is very expensive, I would rate the pricing as three. It offers cost savings and is very effective.

My overall experience with F5 Silverline Managed Services is positive. I would rate it nine out of ten. While I have not seen any AI integrations yet, I am hopeful that they are working towards AI features.

I use F5 Silverline Managed Services  for application delivery and security. I have extensive experience with products like LTM (application delivery controller), GTM (global traffic load balancing), ASM, and APM . These products enable me to distribute back-end server traffic, customize and control HTTP headers, and provide security measures like health checks and DNS security.

F5 Silverline offers load balancing, flexibility, and reliability. It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting. It is effective at mitigating DDoS attacks where a profile can be created and applied to virtual servers.

Improvements could include the creation of highly optimized profiles, optimization deployments, and compression profiles for better performance.

I have been using F5 solutions for 15 years.

The stability of the solution is very good.

The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.

Sometimes tech support can be slow. They take more time assigning engineers to complex issues, however, they resolve the issues by joining me to fix them.

I also work with Fortinet solutions.

The setup of F5 Silverline Managed Services  is straightforward and easy. One person is enough for installation, however, for high availability, deploying two devices as active-standby or active-active is better.

Using F5 results in time and cost savings, estimating a return on investment of 100%.

The solution is expensive, however, the quality and performance are good.

I work with Fortinet solutions, specifically FortiGate , FortiAnalyzer, and FortiManager.

For comparison, I prefer F5 over Fortinet because of its simplicity in operation and administration. I have been working with F5 for about ten years, and its support is professional.

Overall, I would rate F5 Silverline Managed Services at nine out of ten.

We use it for thing application deployment for our application, which is known as CBN. Most of the traffic is put to Silverline.

We only use for Web Application Firewall (WAF). We only did one.

There is room for improvement in the stability of the solution.

I have been using this solution for two years.

We use the latest version because we use SaaS.

I would rate the stability an eight out of ten.

I would rate the scalability an eight out of ten.

The initial setup is straightforward.

Overall, I would rate the solution an eight out of ten.