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    F5 Silverline Managed DDOS Protection Service

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    F5 Silverline Managed DDOS Protection service protects your companies' infrastructure and critical services from attacks. Combining the industries top technology with the expertise of our SOC analysts, the service minimizes the risk of downtime, business loss, and security incidents.

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    4.2
    6 ratings
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    2 AWS reviews
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    4 external reviews
    External reviews are from PeerSpot .

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    Reviews (6)
    Sushruth Ram

    Advanced web protection has reduced bot attacks and is driving higher online revenue

    Reviewed on Jun 05, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I primarily use F5 Silverline Managed Services as a cloud security system for our website. It provides a Web Application Firewall, which helps us detect malicious bots and malicious attacks on our website and also helps us keep our email secure, which protects us from phishing emails. I basically use it as a cloud security system in our organization.

    What is most valuable?

    One great thing about F5 Silverline Managed Services is that it provides DDoS protection, and the protection is available 24 hours, 365 days a year, seven days a week. The Web Application Firewall helps us against different API attacks, phishing activities, and malicious bot activities. It detects different bots and websites before they reach our website and helps us keep our email secure. Whenever I forward any phishing email, it helps us detect and delete it immediately. I would say F5 Silverline Managed Services offers a first layer of protection.

    One thing that stands out about F5 Silverline Managed Services is the DDoS protection that it provides, which is available 24 hours, 365 days. The service is a layered offering, so it scrubs all different volumetric attacks, which is very much advantageous in this day and age.

    One of the best features that F5 Silverline Managed Services offers is the Web Application Firewall and also the bot and fraud defense that it provides. These are the two best features according to me.

    One immediate result that I have noticed from the Web Application Firewall and bot and fraud defense of F5 Silverline Managed Services is that many false leads, false bot websites, or bot attacks that happened on our website earlier are being greatly stopped. I am seeing an improvement of about 30% in our overall efficiency and performance of the website, which has helped us get more sales. I would say it is indirectly related to our sales, but I have seen a 30% efficiency improvement in our website performance after the introduction of F5 Silverline Managed Services.

    What needs improvement?

    One thing that was a hassle for us regarding F5 Silverline Managed Services was the deployment of this particular software. The deployment is completely done from their team, and it took about 15 days for it to be completely deployed, which was a tedious process for us. Perhaps that could have been shortened, but apart from that, feature-wise, I do not have any complaints. Everything is excellent with the software.

    The onboarding process of F5 Silverline Managed Services took a lot of time, but apart from that, I do not have any complaints.

    Everything is great with F5 Silverline Managed Services. Perhaps the integrations with other F5 tools could be better for me to have a centralized view of all F5 offerings. Apart from that, I do not have any complaints with regards to F5 Silverline Managed Services.

    For how long have I used the solution?

    I have been using F5 Silverline Managed Services for about a year to 14 months.

    What do I think about the stability of the solution?

    So far, I have not seen anything suspicious with its accuracy or output. Everything is consistent and good, which is what I also want from this. It is very consistent.

    What was our ROI?

    The 30% efficiency improvement has definitely resulted in increased revenue for us. With our website performing much better, I am able to achieve faster cycle times in terms of lead to conversion. It has indirectly helped our sales grow, which is directly related to our revenue. Our revenue has grown substantially after the introduction of F5 Silverline Managed Services.

    What other advice do I have?

    I would urge others looking into using F5 Silverline Managed Services to obtain the services immediately for their organization and website, because data threats are real issues right now. Businesses that invest in data security and cloud security have higher chances of achieving higher revenue, which I have been able to do. I would suggest starting to invest in this area to see more returns in your business.

    F5 Silverline Managed Services is excellent software, and in my opinion, it is very much needed. The level of security that it provides is unmatched in the market. The 24/7 support that it offers is also very good. I would urge everyone to start using it. I give this product a rating of 10 out of 10.

    Mithat Bulut

    Advanced threat visibility has improved as I manage secure web traffic for critical services

    Reviewed on Feb 18, 2026
    Review provided by PeerSpot

    What is our primary use case?

    I work with F5 Silverline Managed Services, and I'm doing the presales engineering of that product, which is a WAF solution.

    F5 Silverline Managed Services, a Web Application Firewall solution, is used for protecting web services. Organizations put that product in front of web services to load balance the traffic and create a secure environment, especially for web services operating in HTTPS.

    What is most valuable?

    The best aspect of F5 Silverline Managed Services is its two-way security environment for web services. One part is positive security, which allows you to know vulnerabilities in depth, and you can implement CAPTCHA and MFA for logins, while also preventing known threats with included signatures.

    F5 Silverline Managed Services utilizes real-time threat intelligence; the traffic flows through the product, allowing us to see all the traffic in clear text, which enables real-time intelligent threat signature analysis and supports a learning mode for codebase evaluation.

    What needs improvement?

    The adaptable and flexible security can help prevent threats in learning mode, but admins need to be cautious about false positives that could affect production due to unrecognized vulnerabilities.

    One negative aspect is that the product is expensive.

    For how long have I used the solution?

    I have been selling F5 Silverline Managed Services for about two years.

    How are customer service and support?

    Twenty-four hours a day, seven days a week expert support is available for F5 Silverline Managed Services, and while the product mostly has no issues, configuration problems largely arise from customer misunderstanding, leading to cases opened for configuration aspects where AI has become increasingly useful.

    How was the initial setup?

    The installation is easy; if the admin has some basic network and website knowledge, anyone can set up that product without too much difficulty.

    What other advice do I have?

    F5 Silverline Managed Services is recognized as one of the best solutions in Gartner for WAF; I believe it can effectively manage vast amounts of traffic better than other brands like Citrix or FortiGate's WAF solution.

    If the company is a government entity, they primarily use the hardware solution; smaller companies mostly utilize the DVM solution.

    The deployment model does not affect visibility and control over security; the difference is only in performance.

    The performance is generally good; it depends on the topology, but if the topology is okay and the product is efficiently used, it's acceptable.

    I would rate the scalability of F5 Silverline Managed Services as a nine.

    I would rate technical support as a seven point five.

    I rate technical support as seven because F5 Silverline Managed Services lacks a TAC team in Turkey, which means escalation takes time, and I don't typically give high ratings to any vendor.

    I rate this product an overall eight.

    Mohan Janarthanan

    Cloud applications have gained stronger protection and real-time defense against web attacks

    Reviewed on Feb 13, 2026
    Review from a verified AWS customer

    What is our primary use case?

    The major reason to use F5 Silverline Managed Services is to protect my applications and web application firewalls on my cloud applications and cloud-hosted applications that I want to protect. I am using F5 Silverline Managed Services only as a web application firewall.

    What is most valuable?

    What really stands out for me in terms of advantages of F5 Silverline Managed Services is that in a single cloud platform, I can protect my web applications against attacks. I can also use my load balancer in F5 because they are providing and acting as a load balancer too, and they will support the volumetric and DDoS attacks and malicious attacks.

    Regarding the real-time threat intelligence feature, I do use this aspect in F5 Silverline Managed Services. It blocks malicious IPs or bad IPs for my server, protecting against my applications. For example, if someone is a bad actor trying to access via a malicious IP, I can block it because the threat intelligence has the capability to block the malicious IP.

    The adaptable and flexible security impacts threat response time positively. It is effective because it blocks my malicious traffic. Whenever I face issues related to that application, it automatically routes my traffic to act as a proxy and routes my traffic to their scrubbing center, especially in case of any volumetric attack.

    What needs improvement?

    In terms of areas for improvement, I would say that one scenario is that F5 Silverline Managed Services needs to adapt compliances related to India's DPDP, as I have informed the F5 person. They are normally following only PCI DSS standards or GDPR compliance, but in India, we are using different data protection rules, so across compliances, they have to adapt.

    What do I think about the stability of the solution?

    About stability, I would say it is 99.95 percent.

    What do I think about the scalability of the solution?

    F5 Silverline Managed Services is not a concern due to its scalability. The only thing is that you have to be careful while sizing the requirement.

    How are customer service and support?

    I think 24/7 expert support and streamlined compliance management definitely benefit my company's security efforts. That feature has someone really working on us, and in case of any challenges, we can easily approach them.

    If I were to rate support from zero to ten points, I would say they will provide at least seven. I rate it a seven because of my sizing. If the person doesn't know anything and blindly goes for sizing, then it's a challenge because they operate in a different licensing model.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Regarding the deployment and initial setup of F5 Silverline Managed Services, I find it easy to implement. The person needs to have basic knowledge.

    What about the implementation team?

    The person has to have some application security manager knowledge, but I would go with a partner.

    The name of the partner I was working with is Hitachi. Overall, my experience with Hitachi was good. They helped.

    What was our ROI?

    Regarding return on investment with F5 Silverline Managed Services, I would say only ten to fifteen percent, not more than that.

    What's my experience with pricing, setup cost, and licensing?

    Regarding the pricing of F5 Silverline Managed Services, I would say it is quite affordable.

    Which other solutions did I evaluate?

    When comparing F5 Silverline Managed Services technically and from a pricing perspective with other solutions, I do see some differences, for example Check Point.

    To compare F5 Silverline Managed Services with Check Point briefly, on the API protection front, F5 Silverline Managed Services operates only based on the number of sessions, while Check Point operates on the number of the load balancer count, not for the number of sessions.

    What other advice do I have?

    Regarding time being saved, I would say a reduction of fifteen percent, not more than that.

    While sizing the requirement, I would say only ten to fifteen percent, not more than that. I am talking about money saving.

    I would provide a rating of eight on a scale of one to ten for F5 Silverline Managed Services. My overall review rating for this product is nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    AhmedMansour

    Enables centralized management and effective security against top attacks

    Reviewed on Feb 17, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I use F5 Silverline Managed Services for application delivery and security. I have extensive experience with products like LTM (application delivery controller), GTM (global traffic load balancing), ASM, and APM. These products enable me to distribute back-end server traffic, customize and control HTTP headers, and provide security measures like health checks and DNS security.

    What is most valuable?

    F5 Silverline offers load balancing, flexibility, and reliability. It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting. It is effective at mitigating DDoS attacks where a profile can be created and applied to virtual servers.

    What needs improvement?

    Improvements could include the creation of highly optimized profiles, optimization deployments, and compression profiles for better performance.

    For how long have I used the solution?

    I have been using F5 solutions for 15 years.

    What do I think about the stability of the solution?

    The stability of the solution is very good.

    What do I think about the scalability of the solution?

    The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.

    How are customer service and support?

    Sometimes tech support can be slow. They take more time assigning engineers to complex issues, however, they resolve the issues by joining me to fix them.

    Which solution did I use previously and why did I switch?

    I also work with Fortinet solutions.

    How was the initial setup?

    The setup of F5 Silverline Managed Services is straightforward and easy. One person is enough for installation, however, for high availability, deploying two devices as active-standby or active-active is better.

    What was our ROI?

    Using F5 results in time and cost savings, estimating a return on investment of 100%.

    What's my experience with pricing, setup cost, and licensing?

    The solution is expensive, however, the quality and performance are good.

    Which other solutions did I evaluate?

    I work with Fortinet solutions, specifically FortiGate, FortiAnalyzer, and FortiManager.

    What other advice do I have?

    For comparison, I prefer F5 over Fortinet because of its simplicity in operation and administration. I have been working with F5 for about ten years, and its support is professional.

    Overall, I would rate F5 Silverline Managed Services at nine out of ten.

    Rusdi Budiman

    Good for Web Application Firewall (WAF) and straightforward setup

    Reviewed on Aug 11, 2023
    Review provided by PeerSpot

    What is our primary use case?

    We use it for thing application deployment for our application, which is known as CBN. Most of the traffic is put to Silverline.

    What is most valuable?

    We only use for Web Application Firewall (WAF). We only did one.

    What needs improvement?

    There is room for improvement in the stability of the solution.

    For how long have I used the solution?

    I have been using this solution for two years.

    We use the latest version because we use SaaS.

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten.

    How was the initial setup?

    The initial setup is straightforward.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten.

    Archana Heeralal

    A reasonably priced product with a good UI, but the navigation is difficult, and the support team takes a long time to respond

    Reviewed on Jun 27, 2023
    Review provided by PeerSpot

    What is our primary use case?

    We use the solution for protection from Layer 3, Layer 4, and Layer 7 DDoS attacks and for web application firewalls.

    What is most valuable?

    The product’s UI is easy to understand.

    What needs improvement?

    Since we use the solution’s cloud, the product has more control over the back end. The customer will not have control. It is part of the product’s feature. When we get more complex requirements or if we want to write more complex tools, the support team will have the visibility to write them because they have control.

    The navigation is difficult to use. The navigation should be improved. Other products are quite straightforward. If I try to implement a new application and do an onboarding, it is not very easy. We must go to one feature, inside which there will be more features. It should be simplified, and a menu should be provided.

    For how long have I used the solution?

    I have been using the solution for more than two years.

    What do I think about the stability of the solution?

    The product is stable.

    What do I think about the scalability of the solution?

    The solution is scalable. More than 100 people use the solution in our organization.

    How are customer service and support?

    Support is not good. The team takes a long time to respond.

    How was the initial setup?

    The initial setup was easy. The solution has good documentation for the initial setup. F5 also provided us with support.

    What's my experience with pricing, setup cost, and licensing?

    The product’s pricing is reasonable.

    What other advice do I have?

    As a customer, if we need more control, then we should choose F5 ASM. We use multiple applications and products. We use the tool for corporate applications because it fulfils our requirements. I will recommend the solution. If it fulfils your requirement, you can definitely go ahead and use it. Overall, I rate the tool a seven out of ten.