Sold by: F5, Inc.
F5 Silverline Managed DDOS Protection service protects your companies' infrastructure and critical services from attacks. Combining the industries top technology with the expertise of our SOC analysts, the service minimizes the risk of downtime, business loss, and security incidents.
4.1
Overview
F5 Silverline Managed DDOS Protection service delivers "As A Service" enterprise grade protection for your company's infrastructure and internet facing critical services from DDOS attacks. Leveraging the industry's top DDOS technology combined with the expertise of F5 Silverline global SOC analysts, the service minimizes the risk of services downtime, business and reputational loss, and security incidents.
F5 Silverline Managed DDOS Protection service is available in various service modes including:
- Routed Mode (BGP) Always-On or Always Available for L3/L4 protection
- Proxy Mode (DNS) Always-On for L3-L7 protection
F5 Silverline SOC experts will design, implement, monitor and manage DDOS protection for the client; periodically review and update configurations to ensure effective protections are deployed against evolving threats and attacks against other customers.
F5 Silverline's customer portal provides reporting and real-time visibility before, during and after attacks. This includes SOC remediations and countermeasures leveraged.
F5 Silverline Managed DDOS Protection service is available globally using F5 Silverline scrubbing centers located in North America, Europe and APAC.
F5 Silverline Managed DDOS Protection service combined with the F5 Silverline Managed WAF service provides customers with an unparalleled level of network and application protection irrespective of the location of the customer's services (on-premises, private or public clouds).
Highlights
- Routed (BGP) Always On and Always Available (on demand) Options
- Proxy (DNS) Always On Managed Option
- Integration with F5 Silverline WAF for comprehensive network and application protection
Details
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
DDOS Service Tier 1 AMER | 100Mbps Always Available DDOS - AMER | $81,704.00 |
DDOS Service Tier 1 EMEA | 100 Mbps Always Available DDOS - EMEA | $85,789.20 |
DDOS Service Tier 1 APCJ | 100 Mbps Always Available DDOS - APCJ | $86,606.24 |
DDOS Service Tier 2 AMER | 250Mbps Always Available DDOS - AMER | $154,200.00 |
DDOS Service Tier 2 EMEA | 250 Mbps Always Available DDOS - EMEA | $161,910.00 |
DDOS Service Tier 2 APCJ | 250 Mbps Always Available DDOS - APCJ | $163,452.00 |
DDOS Service Tier 3 AMER | 500Mbps Always Available DDOS - AMER | $196,700.00 |
DDOS Service Tier 3 EMEA | 500 Mbps Always Available DDOS - EMEA | $206,535.00 |
DDOS Service Tier 3 APCJ | 500 Mbps Always Available DDOS - APCJ | $208,502.00 |
DDOS Service Tier 4 AMER | 1 Gbps Always Available DDOS - AMER | $266,700.00 |
Vendor refund policy
N/A
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
https://portal.f5silverline.com (866) 329-4253 or +1 (206) 272-7969
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Fortinet Inc.
By Cyber Security Cloud Inc.
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
DDoS Protection Modes
Routed mode using BGP for Always-On or Always Available L3/L4 protection, and Proxy mode using DNS for Always-On L3-L7 protection
Managed Security Operations
F5 Silverline SOC experts design, implement, monitor, and manage DDoS protection with periodic configuration reviews and updates against evolving threats
Real-time Attack Visibility
Customer portal provides reporting and real-time visibility before, during, and after attacks including SOC remediations and countermeasures
Global Infrastructure
DDoS protection delivered through F5 Silverline scrubbing centers located across North America, Europe, and APAC regions
Integrated Application Protection
Integration with F5 Silverline Managed WAF service for combined network and application layer protection across on-premises, private, and public cloud environments
OWASP Top 10 Protection Coverage
Comprehensive ruleset protecting against all OWASP Top 10 web application threats including SQL Injection, Cross Site Scripting, General and Known Exploits, Malicious Bots, and Common Vulnerabilities and Exposures (CVE)
Threat Intelligence Updates
Regular updates from FortiGuard Labs to include latest threat information and security signatures
Configurable Response Actions
Rules can be configured to log, alert, and/or block detected threats
FortiWeb Security Signatures
Rulesets based on FortiWeb web application firewall security service signatures
AWS WAF Integration
Managed rule group compatible with AWS WAF for web application firewall deployment across multiple web ACLs and regions
Threat Intelligence Integration
Rulesets regularly updated with latest threat alerts using Cyber Threat Intelligence
OWASP Top 10 Coverage
Comprehensive protection against all OWASP Top 10 Web Application Threats
Code Injection Prevention
Managed rules targeting code injection techniques including SQLi, NoSQLi, and OS command injection
Technology-Specific Vulnerability Protection
Dedicated rules for known exploits in Apache Struts2, Apache Tomcat, Oracle WebLogic, WordPress, Drupal, and Joomla
Malicious Bot Detection
Malicious Bots rulesets included for bot-based threat mitigation
Standard contract
No
No
No
Customer reviews
Mohan Janarthanan
Cloud applications have gained stronger protection and real-time defense against web attacks
Reviewed on Feb 13, 2026
Review from a verified AWS customer
What is our primary use case?
The major reason to use F5 Silverline Managed Services is to protect my applications and web application firewalls on my cloud applications and cloud-hosted applications that I want to protect. I am using F5 Silverline Managed Services only as a web application firewall.
What is most valuable?
What really stands out for me in terms of advantages of F5 Silverline Managed Services is that in a single cloud platform, I can protect my web applications against attacks. I can also use my load balancer in F5 because they are providing and acting as a load balancer too, and they will support the volumetric and DDoS attacks and malicious attacks.
Regarding the real-time threat intelligence feature, I do use this aspect in F5 Silverline Managed Services. It blocks malicious IPs or bad IPs for my server, protecting against my applications. For example, if someone is a bad actor trying to access via a malicious IP, I can block it because the threat intelligence has the capability to block the malicious IP.
The adaptable and flexible security impacts threat response time positively. It is effective because it blocks my malicious traffic. Whenever I face issues related to that application, it automatically routes my traffic to act as a proxy and routes my traffic to their scrubbing center, especially in case of any volumetric attack.
What needs improvement?
In terms of areas for improvement, I would say that one scenario is that F5 Silverline Managed Services needs to adapt compliances related to India's DPDP, as I have informed the F5 person. They are normally following only PCI DSS standards or GDPR compliance, but in India, we are using different data protection rules, so across compliances, they have to adapt.
What do I think about the stability of the solution?
About stability, I would say it is 99.95 percent.
What do I think about the scalability of the solution?
F5 Silverline Managed Services is not a concern due to its scalability. The only thing is that you have to be careful while sizing the requirement.
How are customer service and support?
I think 24/7 expert support and streamlined compliance management definitely benefit my company's security efforts. That feature has someone really working on us, and in case of any challenges, we can easily approach them.
If I were to rate support from zero to ten points, I would say they will provide at least seven. I rate it a seven because of my sizing. If the person doesn't know anything and blindly goes for sizing, then it's a challenge because they operate in a different licensing model.
How would you rate customer service and support?
Positive
How was the initial setup?
Regarding the deployment and initial setup of F5 Silverline Managed Services, I find it easy to implement. The person needs to have basic knowledge.
What about the implementation team?
The person has to have some application security manager knowledge, but I would go with a partner.
The name of the partner I was working with is Hitachi. Overall, my experience with Hitachi was good. They helped.
What was our ROI?
Regarding return on investment with F5 Silverline Managed Services, I would say only ten to fifteen percent, not more than that.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of F5 Silverline Managed Services, I would say it is quite affordable.
Which other solutions did I evaluate?
When comparing F5 Silverline Managed Services technically and from a pricing perspective with other solutions, I do see some differences, for example Check Point.
To compare F5 Silverline Managed Services with Check Point briefly, on the API protection front, F5 Silverline Managed Services operates only based on the number of sessions, while Check Point operates on the number of the load balancer count, not for the number of sessions.
What other advice do I have?
Regarding time being saved, I would say a reduction of fifteen percent, not more than that.
While sizing the requirement, I would say only ten to fifteen percent, not more than that. I am talking about money saving.
I would provide a rating of eight on a scale of one to ten for F5 Silverline Managed Services. My overall review rating for this product is nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Ricky Makkar
Manages network threats and supports application control with ease
Reviewed on Apr 28, 2025
Review provided by PeerSpot
What is our primary use case?
The use cases for F5 Silverline Managed Services include Application Firewall and Web Application Firewall . For example, it helps me manage a few public IPs which are malicious and pose a threat to the network. These can be blocked or allowed based on requirements. Additionally, it allows me to block or allow specific applications for particular subnet ranges. I am an administrator managing the licensed software and providing support to clients.
What is most valuable?
The best advantage of F5 Silverline Managed Services is that it is easy to use. The admin guide they provide is easy to understand and allows for implementation within a few days. The traffic manager and the monitoring tool are valuable as well. The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals. It offers effective reports and monitoring capabilities.
What needs improvement?
Automating processes could enhance F5 Silverline Managed Services. For example, introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs. Implementing this feature would streamline the process and lessen the need for manual steps.
For how long have I used the solution?
I have been using F5 solutions for over five years.
What do I think about the stability of the solution?
Sometimes I encounter glitches when a bug appears, but F5's support team is quick to provide solutions. They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
What do I think about the scalability of the solution?
F5 Silverline Managed Services is scalable enough without observed limitations. Different licenses are available based on needs, offering scalability.
How are customer service and support?
I would rate customer support from F5 as nine out of ten. Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation of F5 Silverline Managed Services is straightforward. However, the configuration part can be complex and requires a proper guide.
What about the implementation team?
Installation can be handled by one person, but configuration typically requires a team of three or four people to ensure everything is aligned properly.
What was our ROI?
I am not directly involved in the investment part, so I cannot estimate the ROI in percentage.
What's my experience with pricing, setup cost, and licensing?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is very expensive, I would rate the pricing as three. It offers cost savings and is very effective.
What other advice do I have?
My overall experience with F5 Silverline Managed Services is positive. I would rate it nine out of ten. While I have not seen any AI integrations yet, I am hopeful that they are working towards AI features.
AhmedMansour
Enables centralized management and effective security against top attacks
Reviewed on Feb 17, 2025
Review provided by PeerSpot
What is our primary use case?
I use F5 Silverline Managed Services for application delivery and security. I have extensive experience with products like LTM (application delivery controller), GTM (global traffic load balancing), ASM, and APM . These products enable me to distribute back-end server traffic, customize and control HTTP headers, and provide security measures like health checks and DNS security.
What is most valuable?
F5 Silverline offers load balancing, flexibility, and reliability. It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting. It is effective at mitigating DDoS attacks where a profile can be created and applied to virtual servers.
What needs improvement?
Improvements could include the creation of highly optimized profiles, optimization deployments, and compression profiles for better performance.
For how long have I used the solution?
I have been using F5 solutions for 15 years.
What do I think about the stability of the solution?
The stability of the solution is very good.
What do I think about the scalability of the solution?
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
How are customer service and support?
Sometimes tech support can be slow. They take more time assigning engineers to complex issues, however, they resolve the issues by joining me to fix them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I also work with Fortinet solutions.
How was the initial setup?
The setup of F5 Silverline Managed Services is straightforward and easy. One person is enough for installation, however, for high availability, deploying two devices as active-standby or active-active is better.
What was our ROI?
Using F5 results in time and cost savings, estimating a return on investment of 100%.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, however, the quality and performance are good.
Which other solutions did I evaluate?
I work with Fortinet solutions, specifically FortiGate , FortiAnalyzer, and FortiManager.
What other advice do I have?
For comparison, I prefer F5 over Fortinet because of its simplicity in operation and administration. I have been working with F5 for about ten years, and its support is professional.
Overall, I would rate F5 Silverline Managed Services at nine out of ten.
Rusdi Budiman
Good for Web Application Firewall (WAF) and straightforward setup
Reviewed on Aug 11, 2023
Review provided by PeerSpot
What is our primary use case?
We use it for thing application deployment for our application, which is known as CBN. Most of the traffic is put to Silverline.
What is most valuable?
We only use for Web Application Firewall (WAF). We only did one.
What needs improvement?
There is room for improvement in the stability of the solution.
For how long have I used the solution?
I have been using this solution for two years.
We use the latest version because we use SaaS.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I would rate the scalability an eight out of ten.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Archana Heeralal
A reasonably priced product with a good UI, but the navigation is difficult, and the support team takes a long time to respond
Reviewed on Jun 27, 2023
Review provided by PeerSpot
What is our primary use case?
We use the solution for protection from Layer 3, Layer 4, and Layer 7 DDoS attacks and for web application firewalls.
What is most valuable?
The product’s UI is easy to understand.
What needs improvement?
Since we use the solution’s cloud, the product has more control over the back end. The customer will not have control. It is part of the product’s feature. When we get more complex requirements or if we want to write more complex tools, the support team will have the visibility to write them because they have control.
The navigation is difficult to use. The navigation should be improved. Other products are quite straightforward. If I try to implement a new application and do an onboarding, it is not very easy. We must go to one feature, inside which there will be more features. It should be simplified, and a menu should be provided.
For how long have I used the solution?
I have been using the solution for more than two years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. More than 100 people use the solution in our organization.
How are customer service and support?
Support is not good. The team takes a long time to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was easy. The solution has good documentation for the initial setup. F5 also provided us with support.
What's my experience with pricing, setup cost, and licensing?
The product’s pricing is reasonable.
What other advice do I have?
As a customer, if we need more control, then we should choose F5 ASM. We use multiple applications and products. We use the tool for corporate applications because it fulfils our requirements. I will recommend the solution. If it fulfils your requirement, you can definitely go ahead and use it. Overall, I rate the tool a seven out of ten.