Overview

Product video
This is a repackaged open source software product wherein additional charges apply for technical support and maintenance provided by ProComputers.
This is a minimal ready-to-use ProComputers packaged RedHat Enterprise Linux RHEL 8.8 for SAP with Update Services image, mainly used as a common base system on top of which other appliances could be built and tested.
Update Services for SAP Solutions (E4S) enables customers to stay within a specific minor release of Red Hat Enterprise Linux (RHEL) for up to four years, rather than upgrading to latest RHEL version every six months, allowing for a more stable production environment when necessary.
This RedHat Enterprise Linux AMI is version locked to RHEL 8.8 minor version and will continue to receive important fixes and package updates until May 31, 2027.
Login using 'ec2-user' and ssh public key authentication. Root login is disabled.
Integrated with RedHat Update Infrastructure (RHUI) in all AWS regions. This allows the installation of new RPM packages and updates without the need of a RedHat8 subscription.
If this image does not suit your needs, please choose another one from our popular image list below:
Other minimal ready to use images:
- Oracle Linux 7
- Oracle Linux 8
- Oracle Linux 9
- CentOS 7
- CentOS Stream 8
- CentOS Stream 9
- Rocky Linux 8
- Rocky Linux 9
- AlmaLinux 8
- AlmaLinux 9
Other RHEL images:
- Red Hat Enterprise Linux RHEL 7
- Red Hat Enterprise Linux RHEL 9
- Red Hat Enterprise Linux RHEL 7 with LVM
- Red Hat Enterprise Linux RHEL 8 with LVM
- Red Hat Enterprise Linux RHEL 9 with LVM
- Red Hat Enterprise Linux RHEL 7 with Latest Updates
- Red Hat Enterprise Linux RHEL 8 with Latest Updates
- Red Hat Enterprise Linux RHEL 9 with Latest Updates
- Red Hat Enterprise Linux RHEL 7 (ARM architecture)
- Red Hat Enterprise Linux RHEL 8 (ARM architecture)
Red Hat and CentOS are trademarks or registered trademarks of Red Hat, Inc. or its subsidiaries in the United States and other countries. We are not affiliated with, endorsed by or sponsored by Red Hat or the CentOS Project.
All other trademarks are the property of their respective owners.
THIS PRODUCT IS PROVIDED AND LICENSED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE.
Highlights
- This image is built using RHEL8 'Minimal Install' group of packages. It contains just enough packages to run within AWS, bring up an SSH Server and allow users to login. Cloud-init is included as well.
- In this RedHat 8 AMI, root partition and filesystem extends automatically during boot if instance volume is bigger than the default 10 GiB one. Using GPT (GUID Partition Table) that allows instance volumes bigger than 2 TiB.
- Within all our RHEL 8 images, the Enhanced Networking using ENA (i.e., Elastic Network Adapter) is enabled. SELinux is enabled as well. All security updates available at the release date are included.
Details
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Pricing
- ...
Dimension | Cost/hour |
|---|---|
t2.small Recommended | $0.05 |
t3.micro | $0.05 |
t2.micro | $0.05 |
x2iedn.8xlarge | $1.60 |
m6i.8xlarge | $1.60 |
r6i.12xlarge | $2.40 |
m8a.medium | $0.10 |
m7i.metal-48xl | $6.40 |
u-6tb1.56xlarge | $6.40 |
m1.xlarge | $0.20 |
Vendor refund policy
The instance can be terminated at anytime to stop incurring charges. No refund available.
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
- Repackaged on a 10 GiB volume using RHEL 8.8 E4S 'Minimal Install' group of packages and latest security updates available at the release date.
Additional details
Usage instructions
Ssh to the instance public IP and login as 'ec2-user' using the key specified at launch time. Use 'sudo su -' in order to get a root prompt. For more information please visit the links below:
- Connect to your Linux instance using an SSH client .
- Connect to your Linux instance from Windows using PuTTY .
- Transfer files to a Linux instance using SCP .
Monitor the health and proper function of the virtual machine you have just launched:
- Navigate to your Amazon EC2 console and verify that you're in the correct region.
- Choose Instances from the left menu and select your launched virtual machine instance.
- Select Status and alarms tab at the bottom of the page to review if your status checks passed or failed.
- For more information visit the Status checks for Amazon EC2 instances page in AWS Documentation.
Resources
Support
Vendor support
For support and maintenance issues related to all AMIs bundled by ProComputers, please visit https://www.procomputers.com/support.html . Please do not hesitate to contact us in case you notice any AMI related issues.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Enterprise platform has provided robust security and flexible automation for diverse workloads
What is our primary use case?
I have experience with Red Hat Enterprise Linux (RHEL) , using both the cloud-based and on-premises versions, with a focus on the on-premises deployment. As an infrastructure support engineer and senior manager, my main use cases include providing infrastructure for all applications and businesses. This encompasses user account management, application handling, and operating system requirements for each virtual machine. We are building and delivering products using Red Hat Enterprise Linux (RHEL) , and we also utilize Red Hat Ansible Automation Platform and Red Hat Satellite for patching the operating system and other Red Hat applications.
We use a ton of operating systems in our environment. We have Red Hat flavors, CentOS , Ubuntu , and multiple Debian versions. I have previously used AIX and Windows servers, with multiple versions of Windows as well. We maintain diversity in operating system usage.
Recently, we purchased Red Hat Enterprise Linux (RHEL) with support on a host-based license model. We previously used a per-host-wise license structure, but we opted for the highest license option, which provides unlimited virtual machines per host. The total investment was approximately 1.2 million dollars for around 1,100 hosts.
What is most valuable?
The purpose of this engagement was to gather survey information regarding Red Hat products and Red Hat Enterprise Linux (RHEL) operating system. I understand this will provide better insight into how Red Hat Enterprise Linux (RHEL) effectively targets customer inquiries.
The pros of Red Hat Enterprise Linux (RHEL) in comparison to other solutions I have used include that in most performance aspects, Red Hat Enterprise Linux (RHEL) is very robust and active in terms of performance, operating system strength, security, and lightweight efficiency.
The best features in Red Hat Enterprise Linux (RHEL) include its open-source nature in terms of the Linux background and kernel. The enhancements and features offer various options with timely updates and security measures. You have multiple choices on how to control security and fix bugs. You can modify and tweak the kernel according to your convenience. If you need to perform automation of your own choice, modifications can be made to perform as per your requirements. This can be done in Red Hat Enterprise Linux (RHEL) or any Linux-based operating system, but Windows has a ton of limitations. Even for bug fixes in Windows, you cannot announce fixes to others globally. Red Hat Enterprise Linux (RHEL) has an open-source community for this purpose, and CentOS has similar benefits. For patching solutions, Red Hat Enterprise Linux (RHEL) has its own patching solution such as Satellite. There is also live patching available, including kernel live patching, which is an excellent option for minimal application downtime.
The most important security features in Red Hat Enterprise Linux (RHEL) include the ability to control login access with multiple layers of security, such as two-factor authentication. Key-based authentication is one of the best options, and two-factor authentication is also beneficial. You can disable the root user, so normal users will not see or have access to system-secured commands unless they have sudo access. The kernel is much more secure, and most viruses do not affect the Linux kernel because all things are treated as files without extensions, which reduces virus impact in that area. Although any operating system can be vulnerable, Linux is less vulnerable than others.
I did not explore Red Hat Insights much and do not have substantial knowledge about this feature.
Deployment is very easy and straightforward. I did not find any issues with it. Even with automation, it is very easy.
What needs improvement?
I would suggest that Red Hat Enterprise Linux (RHEL) improve the graphical user interface-based experience in a much better way. If you compare with most preferences, many people are more habituated with Windows. If Red Hat Enterprise Linux (RHEL) can improve the graphical user interface experience and gaming scope, it would benefit users. Windows handles gaming much better, but Red Hat Enterprise Linux (RHEL) is more focused on the enterprise edition and server support. If Red Hat Enterprise Linux (RHEL) improves the graphical user interface experience, it would be better for users in terms of costing and user experience.
Another suggestion concerns Red Hat Ansible Automation Platform support. I believe Red Hat should provide much better engineers who have greater experience with their product. Although they have knowledge bases and training programs, I feel that Indian engineers at Red Hat are not as effective or experienced with their own product. I have faced some challenges with support level in this area.
Regarding the centralized patching system, Red Hat Satellite should support other operating systems beyond Red Hat Enterprise Linux (RHEL). I have observed that Red Hat Satellite has limitations and only supports Red Hat Enterprise Linux (RHEL). Most organizations use multiple flavors of operating systems. Excluding Windows and considering only Linux operating systems such as Ubuntu , Debian , CentOS, or SUSE Linux, Red Hat Satellite should support these with a rollback option. If Red Hat Satellite includes support for other operating systems with guaranteed rollback functionality, customers would accept it very readily and would not even consider the price.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for almost 11 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is much more stable in comparison to other operating systems. In terms of failures, sometimes no responses come and occasionally the system hangs up. However, the reasons for these issues are not particularly based on the operating system itself. Stability issues depend on memory and other applications running on the system. I cannot say that issues occur because of Red Hat Enterprise Linux (RHEL) or Red Hat applications. I have not observed much issue or lagging from the operating system or Red Hat application perspective. We receive more than 99.99% uptime from the operating system perspective for Red Hat Enterprise Linux (RHEL).
What do I think about the scalability of the solution?
Expansion is fine with no issues. The only limitation is that the XFS file system cannot be reduced. Any troubleshooting and expansion tasks are adopted smoothly.
How are customer service and support?
In our environment, most of what we run is critical. Red Hat has their own service level agreement, and we have our technical account manager ready. Whenever there is any urgency, we connect with our technical account manager who helps us resolve the issue within our expected timeframe. It depends on the urgency, but when we request assistance, they fulfill it. Our experience has been very good with Red Hat Enterprise Linux (RHEL) compared to other operating systems and original equipment manufacturers.
For any downtime, whether it is a priority one, priority two, or priority three case, their response time is one hour. They usually respond before that timeframe. I have faced some issues with Red Hat Ansible Automation Platform support and did not see that much effectiveness, but regarding the operating system itself, the service has been very good. As I mentioned earlier, for kernel modification and hardening, Red Hat has provided good support.
How would you rate customer service and support?
Positive
How was the initial setup?
I deployed Red Hat Enterprise Linux (RHEL) myself, and a third party also conducted deployments for us. I have my own hands-on experience in production environments with both manual and automation processes. We deployed Red Hat Enterprise Linux (RHEL) using Terraform and other third-party tools. I used AWS Lambda and many other tools to deploy Red Hat Enterprise Linux (RHEL) systems.
What about the implementation team?
We purchased Red Hat Enterprise Linux (RHEL) directly from Red Hat through their verified vendors. Red Hat does not sell directly but works through their own verified vendors for purchases.
What other advice do I have?
When you use the image builder, the custom image will be standardized and signed off by the original equipment manufacturer, which is Red Hat. When it is certified and signed off by Red Hat Enterprise Linux (RHEL), enterprises and auditors will accept it. If we create any custom images on our own, they will be standardized, but the image release will not be certified from the original equipment manufacturer. This can lead to many questions from auditors. However, when Red Hat signs off on the image, it is a good positive point to present to the auditor as evidence. My overall rating for this solution is 8 out of 10.
Daily work has become smoother with clear documentation guiding upgrades and patching
What is our primary use case?
I work daily on Red Hat Enterprise Linux (RHEL) in my current field. I use Red Hat Enterprise Linux (RHEL) as a daily task, including OS upgrade and patching activities.
What is most valuable?
What I like most about Red Hat Enterprise Linux (RHEL) is that it is very easy to handle and very user-friendly. As a non-technical person, I find it very easy to understand.
The documentation in Red Hat Enterprise Linux (RHEL) is very helpful for every issue. I have accessed the documentation multiple times, and it has helped me, especially when we are facing issues in OS upgrade and patching. Some steps are already mentioned in the Red Hat Enterprise Linux (RHEL) documentation, making it very easy to handle and solve the issues.
What needs improvement?
What I dislike about Red Hat Enterprise Linux (RHEL) is that it has high-cost licensing, which makes it unaffordable for me to purchase a Red Hat Enterprise Linux (RHEL) license myself.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for the past three to four years.
What do I think about the stability of the solution?
I have not seen any instability in Red Hat Enterprise Linux (RHEL), such as lagging or crashing.
How are customer service and support?
I have had to contact the technical support of Red Hat multiple times, and I find that their support is very quick and instant and also provides an instant correct alternative solution. For Red Hat Enterprise Linux (RHEL) support, I would rate them 9 out of 10.
How would you rate customer service and support?
Positive
How was the initial setup?
The installation of Red Hat Enterprise Linux (RHEL) is easy. I have already completed a Red Hat Enterprise Linux (RHEL) installation, so it was straightforward for me.
Which other solutions did I evaluate?
I have not used any alternatives to Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I have been using Leapp in Red Hat Enterprise Linux (RHEL). The maintenance does require updates on my end, and our company takes care of that. I would rate this review 9 out of 10.
Long-term platform has strengthened secure data engineering and streamlined cloud operations
What is our primary use case?
I am currently working on dialing up telecom services that are due to telecommunication needs in Sri Lanka. We are using this for mother data center activities, not only as a solution but for multiple purposes. I am currently handling the data engineering team.
Red Hat Enterprise Linux (RHEL) , we are testing. Red Hat Enterprise Linux (RHEL) ten point one is also there in beta. In that manner, Red Hat Enterprise Linux (RHEL) does a couple of things. We are the partner of Red Hat Enterprise Linux (RHEL) in our dialogue at the digital lab.
At the moment, we are using ten. Because we use it most of the time for the test bed, which is the development bed, ten is at the moment our version.
What is most valuable?
The main thing as a cloud-based solution is valuable. Beyond that, it is an on-premises solution. We are also using a stable established version called nine point two from Red Hat Enterprise Linux (RHEL). We are supposed to move to Red Hat Enterprise Linux (RHEL) as well.
Red Hat Enterprise Linux (RHEL) is paid. When it comes to the total Red Hat Enterprise Linux (RHEL) management, they are using project insight for part of the services. We will take that Red Hat Enterprise Linux (RHEL) Insight.
That is really helpful. It is a kind of dashboard, not only a dashboard. We can get decision-making capabilities going forward when it comes to security.
OpenShift gives a good solution for us on the Red Hat Enterprise Linux (RHEL) end. The session, not only the station, has the CI/CD pipeline and operators connecting. That is a really good improvement on the Red Hat Enterprise Linux (RHEL) side.
What needs improvement?
Sometimes we are lagging in the Red Hat Enterprise Linux (RHEL) part because we have to deploy in non-straightforward environments. Some environments have third party deployments where party enhancement happened.
Red Hat Enterprise Linux (RHEL) is lagging in these scenarios. The main problem we are facing is the cost factor. Because it comes to long and short terms, stakeholders do not want to move to a good business solution because of the cost factor. That is still where we are lagging.
For how long have I used the solution?
I have been using this solution for more than industrial use, more than fifteen years, almost twenty.
What do I think about the stability of the solution?
I think that now, as of just now, there is no downside. It is not crashing, basically. The application is rebooting every time because of some kind of bug.
What do I think about the scalability of the solution?
You have to master the tips and then come to Red Hat Enterprise Linux (RHEL). The knowledge base is actually lagging because most of the people do not want to work with the backend coding and Red Hat Enterprise Linux (RHEL). We are commanded to use it to upgrade anything.
Because of that knowledge gap and Red Hat Enterprise Linux (RHEL) in Manam, but people are not using much more. Even administrators are not using proper principles and guidelines to do so.
Which solution did I use previously and why did I switch?
When I was in the consumer space, I realized console R is also more toward Red Hat Enterprise Linux (RHEL) kernel. Exadata and now Oracle are all moving to Red Hat Enterprise Linux (RHEL) because of the kernel quality.
How was the initial setup?
It will help a lot. When it comes to big data development, we have twenty servers to deploy with all kinds of packages and modules. Then it will easily deploy using the Ansible playbook to write the code and everything. So it is easier to deploy, actually.
What about the implementation team?
It is an integrator, basically. It is cloud and cloud enablement because I had experiences when we were going to do that Cloudera migration.
What was our ROI?
That is really helpful now when it comes to the integration point of view. That is Red Hat Enterprise Linux (RHEL) too, I believe.
What's my experience with pricing, setup cost, and licensing?
Then we are going to do some implementation. They are aligned with the Dell partners. Those kinds of matters come up because of the cost. This comparison comes to the picture.
What other advice do I have?
When it comes to the backup solution, we are using tune the profile to utilize the backup solution. When we are using performance stack, we have tuned the performance stack to do a couple of testing in production as well. That is the main thing we are basically using most of the time.
Our engineers are supposed to do that base. Now they are implementing that base. I carry it forward to the next level, which is the business solution. When we are seeing Red Hat Enterprise Linux (RHEL) Insight, we can take the next action as much as the next action method allows. For instance, when we say we want to patch the environment, Red Hat Enterprise Linux (RHEL) we are testing. Red Hat Enterprise Linux (RHEL) ten point one is also there in beta. In that manner, Red Hat Enterprise Linux (RHEL) does a couple of things. We are the partner of Red Hat Enterprise Linux (RHEL) in our dialogue at the digital lab.
Next year, I will recommend Red Hat Enterprise Linux (RHEL) because they have a lot of features and functions, especially for the enhancements. When it comes to security, now they have a lot of features. For instance, saving us is a really good enhancement way to achieve the environment. When it comes to the use of solution, that is really interesting.
I am using Red Hat Enterprise Linux (RHEL) for almost fifteen years now. I really understand what Red Hat Enterprise Linux (RHEL) did then and what kind of solutions they provide. Accordingly, I am aligned and most of the time when I say I am going to do some kind of upgrade, I definitely use that release and knowledge, principle, and guidelines. Otherwise, we cannot do it. I have given this review a rating of ten out of ten.
Years of cluster work have become smoother as I provision nodes and manage servers with confidence
What is our primary use case?
I am a RHCE certified and RHCSA certified professional. I use Red Hat Enterprise Linux (RHEL) to deploy the OS for node provisioning across any make of clusters. I work with the HPC cluster team and receive clusters on RHEL-based systems. Over the last seven years, I have been working with RHEL 7, RHEL 8, RHEL 9, and currently RHEL 10. I primarily work with HPC clusters.
Since creating HPC clusters is not part of my responsibilities, I focus mainly on installation, node provisioning, password management, SSH proxies, and NGINX and web server configuration.
What is most valuable?
There are several valuable features I appreciate. I can obtain any versions, software, or RPM packages easily through the subscription manager or without it. Red Hat Enterprise Linux (RHEL) is very hands-on for me and runs smoothly. It even runs on just 1 GB of RAM, which is excellent for my needs. The installation process is very easy compared to other distributions. Since I work with clusters, this simplicity is invaluable.
When comparing the installation process of Red Hat Enterprise Linux (RHEL) to other distributions, I find that a non-technical person can easily follow the prompts. The installation guides are clear and documented step-by-step. For example, the first prompt asks for language, keyboard, and installation preferences, and each step is straightforward. In contrast, Ubuntu and other distributions require creating disks and involve more complex UI elements that are not as user-friendly. Red Hat Enterprise Linux (RHEL) has a clean interface that allows even non-technical people to install the OS easily.
I have only studied from the direct books provided by Red Hat for RHCSA and RHCE certification, and every detail is available in their documentation and website. I appreciate the clean and detailed information provided in their resources.
What needs improvement?
I encounter pain points when trying to add patches for certain versions I need for RHEL purposes. While creating HPC clusters on RHEL 9, I sometimes need EPEL repositories for RHEL 7 or 8. Adding patches from these repositories is very painful because Red Hat Enterprise Linux (RHEL) 9 does not easily support these older package versions. This is a recurring problem I always face.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since I started my career, which is 6.7 years.
What do I think about the stability of the solution?
I have not experienced stability issues. I have used multiple OEMs including HP, Dell, Exatron, and NVIDIA servers. I always prefer recommending Red Hat Enterprise Linux (RHEL) to my customers because it is very stable. I have only experienced one server crash in all my years, and that was due to an OEM issue, not Red Hat Enterprise Linux (RHEL) itself. I have never encountered data problems or server crashes from Red Hat Enterprise Linux (RHEL).
What do I think about the scalability of the solution?
Scalability is not an issue. I can easily add more nodes to clusters. The installation is very fast, which allows me to scale quickly. I use Ansible and PXE servers to facilitate this process, and I can scale to many servers very quickly with Red Hat Enterprise Linux (RHEL).
How are customer service and support?
When I was working for a customer and faced an issue while installing a package, I requested Red Hat support and they helped me resolve it.
I have raised requests in the morning around 11:00 AM and received responses within one to two hours. They ask for logs and version information, and then provide a response within approximately 30 minutes. I give Red Hat support a nine out of 10 rating. I would give a full 10 if they could push their support to be slightly faster. When someone is on-site conducting installations and encounters an issue, that person needs to wait at least one or two hours for a response. Red Hat could improve by responding a bit more quickly.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of Red Hat Enterprise Linux (RHEL) subscription, I believe the pricing is fair. The support that Red Hat provides is very good. Whenever I encounter issues, Red Hat always provides fast resolution. The pricing is justified given the quality of support offered.
Which other solutions did I evaluate?
I have used Ubuntu as an alternative distribution. However, I always choose Red Hat Enterprise Linux (RHEL) over every other distribution. I started my career learning from Red Hat Enterprise Linux (RHEL), which is the main reason I prefer it. Additionally, Ubuntu and other distributions have many dependencies that require adding different packages and configurations. When troubleshooting on Red Hat Enterprise Linux (RHEL), I find solutions easily. With Ubuntu, troubleshooting requires digging much deeper.
What other advice do I have?
I have been working with Red Hat Enterprise Linux (RHEL) for approximately seven years.
Regarding updates and maintenance, I only need maintenance time when upgrading the OS. When upgrading the kernel version or transitioning from RHEL 8 to RHEL 9, I only need to install the RPMs and reboot the server once. Maintenance primarily involves patching and the subsequent reboot requirement.
Every time a cluster issue occurs, Red Hat never requests high downtime or suggests data loss scenarios. They maintain very low risk and require very low downtime.
Strong security and automation have supported reliable hybrid deployments and growth
What is our primary use case?
I work with both the cloud version and the on-premises version of Red Hat Enterprise Linux (RHEL) . I have worked with Red Hat Cloud and Red Hat Enterprise on-premises.
For the cloud-based products, the main use cases for Red Hat Enterprise Linux (RHEL) include deploying websites and complex software for customers, such as SaaS software on the cloud, specifically Red Hat Cloud.
What is most valuable?
When choosing Red Hat Enterprise Linux (RHEL) in the cloud, security requirements were not a consideration for me because Red Hat provides us with the SLA regarding security compliance. I am more than satisfied to use Red Hat Cloud for security purposes, while I manage some other forms of security, such as my own keys and access in Red Hat Linux systems.
I really appreciate the zero trust networking that Red Hat Enterprise Linux (RHEL) has, and it also provides the WAF , along with certified images from Red Hat. For my current work on containers, Red Hat provides certified images that minimize vulnerabilities of CVEs, improving security significantly.
Although I do not have much knowledge about virtualization technology, I can say that for the hybrid cloud on OpenShift with the operators provided by Red Hat, the ready-to-use operators take care of underlying security, patching, and updates, so I do not have to handle monitoring or security myself.
Security is highlighted as an advantage across various aspects, such as the zero trust networking feature and the availability of certified images, which are instrumental in minimizing vulnerabilities and enhancing security.
What needs improvement?
While there are good aspects, I would appreciate improvements in the command-line interface (CLI). Red Hat could do more on the CLI side instead of focusing so much on UI development.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux (RHEL) for around five years.
What do I think about the stability of the solution?
Regarding stability, I have not experienced performance issues, crashes, or downtimes with Red Hat Enterprise Linux (RHEL); any problems usually arise from my applications, not from the Linux system.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) is definitely scalable.
Whether I have expanded the usage of Red Hat Enterprise Linux (RHEL) depends on the business requirements, as RHEL comes with a cost that my company can afford because IBM owns Red Hat, so everything scales on RHEL.
How are customer service and support?
Regarding my experience with Red Hat's technical support team, I find that they come very quickly with answers. However, sometimes the first person who responds might be a technical support agent without in-depth knowledge, so for more complex issues, a specialized engineer comes to the rescue, depending on the criticality of the subject, especially if it is production or a staging environment. They answer according to the SLA and support terms.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Determining whether Red Hat Enterprise Linux (RHEL) is cost-effective depends entirely on the business. If your business faces compromises leading to significant losses, then investing in Red Hat Enterprise is truly necessary. However, if your business is small or medium-sized, you can manage with the free versions.
How was the initial setup?
Regarding the deployment aspect, my experience has been straightforward because it is all automated with Ansible ; all I need to do is provide an IP address, and it takes care of all the variables and boots up automatically.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing, setup costs, and licensing costs of Red Hat Enterprise Linux (RHEL), I have heard that the licensing cost is significant compared to free alternatives such as CentOS or AlmaLinux , which are managed by Red Hat. I previously used CentOS , which is free, but I had to manage everything, including security, patching, reboots, and storage.
Which other solutions did I evaluate?
The key differences between Red Hat and other Linux technologies I have used include the advantages of excellent technical support, good documentation, and a large community for problem-solving. A disadvantage is that it is not open source, meaning limited flexibility, and the high cost associated with Red Hat compared to others.
What other advice do I have?
I would advise other organizations considering Red Hat to start using it as their applications grow larger, rather than waiting for their business to become huge, as delays can lead to complications.
Currently, I am working on bare-metal services where I install Red Hat Enterprise Linux (RHEL). Using AWS for Red Hat is indeed a good option, as you can get the image directly from AWS with a subscription cost per hour for Red Hat licensing.
Red Hat helps keep applications operational because it provides built-in monitoring tools that offer a good overview of all running services, including built-in agents that come with the Red Hat subscription to identify potential breakouts. Regarding reducing risks, Red Hat also provides secure images that indicate the latest security patches available worldwide.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent; the documentation is fantastic and is supported by a large community that answers questions effectively.
When comparing the business value of Red Hat Enterprise Linux (RHEL) to other Linux distributions, I find that RHEL is more stringent with its security, requiring users to be careful not to trespass, whereas other Linux systems do not enforce such strict security measures, and users must manage security themselves.
On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) overall as a product and solution at eight, possibly eight and a half.