SEON Fraud Prevention

What do you like best about the product?

The best things about SEON are its UI and its support. I've been pleasantly surprised each time I reach out to their support team; they consistently address my issues right away and provide a clear solution or timeline. Its UI is highly intuitive and aesthetically pleasing, which makes navigating the platform a breeze.

While I don't have direct access to its pricing or integrations in my current role, the overall platform performance is very reliable. My favorite feature by far is the automated sanctions list screening. Having an intelligent, automated system flag matches for us in the background eliminates manual checks and saves our team hours of work each week

What do you dislike about the product?

While SEON is a solid platform, it has a few shortcomings that I'd love to see addressed in future updates:

Limitations in Rule Backtesting: SEON allows you to backtest rules against historical data, which is great, but this feature does not support velocity logic. While I understand the technical complexity behind this, it feels like a missing core feature for a platform where the primary clientele relies heavily on fraud monitoring and rule building.

UI Customization: The platform could benefit greatly from more user-level customization. I would love to see a dark mode, as well as more flexible data layouts for easier analysis. The current panels are a good start, but I wish we could customize the layout within the panels themselves., especially regarding our custom fields. The ability to pin a dedicated column for a specific custom field would be a huge plus in the transaction or alert page.

Data Organization & Readability: It would be incredibly helpful to add descriptions or tooltips to custom fields. This would serve as a great internal reference and ensure all our teams are aligned on what each field means. Additionally, the UI for lists can become cluttered; displaying all the different values crammed into a single list makes it difficult to read and manage.

What problems is the product solving and how is that benefiting you?

SEON is solving three major issues for our team:

Agile Rule Building: While we can build rules natively on our own platform, doing so requires developer involvement, significant time, and navigating technical hurdles. SEON allows us to create both simple and complex rules using various data types quickly and efficiently. Once you learn the system, it completely solves the bottleneck of needing to deploy rules rapidly in response to emerging threats.

Automated Sanctions Screening: Having a platform with built-in sanctions and PEP (Politically Exposed Persons) list screening solves the highly difficult problem of having to source and integrate a third-party tool ourselves.

Out-of-the-Box Scoring System: SEON provides a reliable scoring system and grading scale right out of the gate. Having the ability to easily route decisions—like choosing between 'review' and 'decline' based on a solid scoring mechanism—saves us the massive headache of having to engineer our own logic from scratch.

What do you like best about the product?

SEON provides a broad and powerful anti‑fraud platform, allowing users to consolidate all relevant data in one place and efficiently analyse behavioural patterns triggered through alerts. It is a strong and mature fraud‑prevention solution. The screening functionality is also highly flexible and cost‑effective, covering PEP, sanctions, watchlists, and crime databases.

What do you dislike about the product?

However, the Adverse Media module is significantly more expensive, primarily because SEON relies on an external third‑party provider to deliver this specific dataset.

What problems is the product solving and how is that benefiting you?

recordkeeping during 2 years

What do you like best about the product?

I like SEON most because it provides timely updates for customer screening. In case there's been a regulatory update of the local customer list, the team updates the database quickly and smoothly. It was also very easy to set up SEON from the very beginning.

What do you dislike about the product?

I think it would be good to have clear instructions and manuals for easier cooperation.

What problems is the product solving and how is that benefiting you?

I use SEON for customer screening and monitoring, which helps maintain a compliant relationship with our customers. I like that it provides timely updates and quickly adapts to local regulatory changes, ensuring smooth database management.

What do you like best about the product?

In my case, it’s their flexibility—and, of course, the software itself.

What do you dislike about the product?

In our case, we can’t track all transactions. When that isn’t possible, it leads to a lot of manual review.

What problems is the product solving and how is that benefiting you?

Seon is solving our clients onboarding checks for now

What do you like best about the product?

Easy to use, user friendly, AI feautre is amazing

What do you dislike about the product?

Sometimes it flags things inaccurately or doesn't flag at all

What problems is the product solving and how is that benefiting you?

We are obliged to make sure new registrations are not fraudulent and many times it helped us not lose time by flagging fraudulent accounts from the start