Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
373 reviews
from
External reviews are not included in the AWS star rating for the product.
SEON - A pleasure in the workforce
What do you like best about the product?
The fact that SEON is extremely user-friendly and that people with no proper experience are able to adjust quickly and learn the intricacies of the platform. The rule building and implementation is easy and straightforward. Lastly, as someone who uses it constantly, there are many things that make my day to day use a pleasure.
What do you dislike about the product?
So far, it was difficult to find a way to limit the amount of rule triggers for accounts that have already been reviewed but we are actively working with their team to resolve this, however, it is still a cluster of alerts at times but should be resolved soon. Their support team is very helpful with the issue.
What problems is the product solving and how is that benefiting you?
Multi-accounting, pattering and in general it is a great rule engine and allows us to work and monitor our customers closely and prevent any type of fraud.
Easy-to-Use SEON , Helpful Support
What do you like best about the product?
Seon is easy to work with, the definition of a good front-end software, rules are amendable and adjustable easily, even from colleagues without much experience. Moreover, the Customer Support team is very helpful as well as professional, we use SEON on a daily basis and it has made our way easier.
What do you dislike about the product?
The integration and implementation are a bit tricky. Moreover we could use more FAQ's and I think that some webinars on what the functionalities are will be a big help within the industry.
What problems is the product solving and how is that benefiting you?
We manage our Fraud better, the employees are learning how to write custom rules and are getting better at it because of the great front-end of SEON.
Fast, Responsive and User-Friendly Back Office with Smooth Integration
What do you like best about the product?
User-friendly back office interface, smooth integration and easy rules setup, fast and responsive, the scoring engine.
What do you dislike about the product?
Nothing really, everything is just great.
What problems is the product solving and how is that benefiting you?
Chargeback prevention, multi and duplicate accounts restriction, transaction monitoring.
The UI is intimidating at first, but when you get used to it it's amazing.
What do you like best about the product?
Could you rewrite: It's very helpful that checking individual transactions and customers can be very fast, and has all of the information nicely structured. The upside of using SEON is how well and specific you can be while customizing special rules for alerts and actions, which cuts down manual work drastically. I use it on a daily basis and I feel spoiled to use such a refined service every day. The number of features is honestly huge, and I'm pretty sure I've just scratched the surface with these features in the last couple of months.
What do you dislike about the product?
Honestly, the dashboard could be a little more optimized for day-to-day tasks, which the agents who use SEON most frequently will interact with. I would also appreciate some type of e-wallet or crypto wallet monitoring feature implemented in the future.
What problems is the product solving and how is that benefiting you?
The alert system of Seon integrates very well into our business and fraud model, and it reduces manual work by a high percentage.
A delight in the Fraud prevention
What do you like best about the product?
SEON is most effective when we set up custom rules that trigger the specific alerts we want to monitor, allowing us to tailor the system to our risk strategy. It enables comprehensive checks on each customer, making it easier to review activity consistently and confidently. The platform is very intuitive and easy to use - I work with it every day without any issues. The implementation process was smooth and straightforward, and integration with our existing systems was seamless. Also, the support team is responsive and always helpful when you need help.
What do you dislike about the product?
All of the information we can see is helpful in one way or another, however the ease of integration could be more refined.
What problems is the product solving and how is that benefiting you?
With custom rules to trigger alerts, we can identify users who share IP addresses, login devices, or use VPNs/proxies, as well as gather detailed information about their devices, locations, and other relevant data.
So Useful, We Can’t Imagine Working Without It
What do you like best about the product?
For how I use it in the markets where I operate, it is very useful. I don't remember how we did things before purchasing this service.
Very frindly use when I need something the support help me to implement.
I use every day and is easy for integration.
Very frindly use when I need something the support help me to implement.
I use every day and is easy for integration.
What do you dislike about the product?
I like everything for now, nothing especific that I don't like.
What problems is the product solving and how is that benefiting you?
Multiple account, bonus abuse, PIPO.
Outstanding APIs and Documentation That Make Antifraud Concepts Easy
What do you like best about the product?
The quality of the APIs and the documentation stands out. The APIs are well documented and easy to understand, with clear naming and consistent conventions. For example, migration guide are very complete.
The documentation also goes beyond simple API references: there are many articles that allow customers to better understand antifraud concepts.
The documentation also goes beyond simple API references: there are many articles that allow customers to better understand antifraud concepts.
What do you dislike about the product?
In terms of customer success, i feel like Seon could bring more expertise on fraud cases we're facing. Discussions are limited to basic features we already know about or promotion of new features we don't necessarily want to use.
What problems is the product solving and how is that benefiting you?
I work for a lending institution that offers consumer loans and split payments. We use Seon at the end of the credit application process to help detect identity fraud, whether it’s synthetic identities or identity theft. The digital footprints they provide are very powerful and useful for our checks.
Reliable E-mail & Phone Scores with Accurate Data and Strong US/Brazil Coverage
What do you like best about the product?
E-mail and phone scores help us take better decisions. They are reliable and often display accurate data (such as CNAM service), with good coverage for America, specially Brazil and the US.
What do you dislike about the product?
Sometimes scores fluctuate when updating the page after a minute or so, which does not assure us 100% of the proper score for a given case.
What problems is the product solving and how is that benefiting you?
Confidence in taking decisions for onboarding customer and checking suspicious users.
Deep Insight, But Requires Precision Enhancement
What do you like best about the product?
I use SEON. Fraud Fighters to view actions carried out by our users, like logging in, payments, and fraudulent transactions. I appreciate the depth of information it provides, including IP addresses, social information, blacklist data, and the ability to track disposable emails and phones. We integrate SEON. Fraud Fighters with Excel spreadsheets and our internal API, which works well for our processes.
What do you dislike about the product?
Sometimes it looks like the social profile is hit and miss. Improvement in accuracy is needed.
What problems is the product solving and how is that benefiting you?
I use SEON. Fraud Fighters to monitor user actions like logins and payments, which helps identify fraudulent transactions and manage overseas app usage with whitelists or blacklists, ensuring quality assurance in consumer payments.
Granular User Details That Make Validation Easy
What do you like best about the product?
The granular details provided on our users provide essential information on determining the validity of said users.
What do you dislike about the product?
Filters and accuracy of results could be improved.
What problems is the product solving and how is that benefiting you?
It allows us to view activity of users and also granular details of the device they are using.
showing 1 - 10