SEON Fraud Prevention

What do you like best about the product?

The automation feature is great. Its usage is simple just go to profile and run it. Generally, creating automation or even filters is very easy and even child can build them. API is easy to implementation/integrate on platform and with one request receive every info. One task is fully depend on seon, so we are using them on 24/7. CS is always on top, and ready help to resolve any problem.

What do you dislike about the product?

Some features can be added on other pages as well to quickly access them. For example automation next to connected profiles.

What problems is the product solving and how is that benefiting you?

In one space you have everything, you have one centralized database of accounts info, directly sanctioning them, you can meet compliance with it, this all benefits business, on human side and technical side.

What do you like best about the product?

The possibility to verify the features of a phone number/email address to verify if it they may belong to potential fraudsters and the possibility to add information to blacklists or other clustered lists in order to organize clients according to specific criteria defined in line with the evolution of types of frauds, geographical areas, etc.

What do you dislike about the product?

I do not identify any specific element which I dislike. Overall, I find it a really user-friendly tool.

What problems is the product solving and how is that benefiting you?

The problem of identifying potential fraudsters in the onboarding phase, in order to filter clients in an effective way and in order not to have further frauds to fight.

What do you like best about the product?

Seon has been a vital and very important tool in our role as Risk Management Team. This has been our go to system for detecting fraudulent accounts, actions and other suspicious activities.

While fraudsters are evolving, being more creative in finding ways to bypass or rig fraud detection systems, Seon is able to keep up with the ever-changing demanding landscape providing real time risk scoring which helps up make sound or better decisions.

The interface and layout are also easy to understand. Having this tool helps us review accounts and transactions faster which in return improves customer service experience like avoiding delays. It also helps the company prevent or minimize unnecessary losses through prevention of bonus abuse and other similar activities.

Seon is also a big consideration in crafting effective standard operating procedures. Overall, Seon has proven to be a reliable tool in bringing more profitability to the company without compromising security.

What do you dislike about the product?

While Seon is a very good tool in Fraud Prevention, it has some shortcomings and aspects that can be improved. This may depend on the users of data but speaking for our company, here are some of my observations:

1. It would be more helpful if there's a "tip" tool or short info on icons when you hover providing an interactive reminder of its function. While this may create some clutter or become possibly annoying, an option to toggle it on and off would be good especially for new users.

2. An option to disable map movement or freeze it. Sometimes it can be annoying when moving your mouse in the main page especially if the cursor goes to the map area as it automatically zooms even if you don't intend to use it. An option to disable it can save a few seconds which is vital especially when checking several accounts in a very short period of time.

3. While this may not be on Seon's part, there are occasions where Seon is unable to trace or flag similarities in names and date of birth. There are instances where accounts are simply missed to have connections despite having the same name and dirt of birth which is a very likely indicator of multi-accounting.

What problems is the product solving and how is that benefiting you?

Fraud Prevention, Bonus Abuse, Multi-accounting

Seon is very helpful in detecting bonus abuse, multi-accounting, suspicious activities like scamming etc.

What do you like best about the product?

Really enjoyed how much out the box information we get from supplying minimal attributes. We use this product everyday to guard multiple high risk flows through our system. It has a strong rules engine that can reference historical decisions.

What do you dislike about the product?

There's been platform updates that have resulted in a lot of backwards incompatible changes with their APIs. The current product works great and we would love to try out new features, but the model changes definitely complicate the upgrade which create friction for adoption within our organization.

What problems is the product solving and how is that benefiting you?

Seon is used in as a fraud data aggregator and rules engine in our critical flows. It offers observability into user's actions while allowing us to adjust rules on the fly based on traffic pattern shifts.

What do you like best about the product?

SEON Fraud Fighters can be implemented as a live decisioning tool or an analytical tool used for post transaction learnings. Its breadth of different characteristics which are considered and factored into its learning make it extremely comprehensive and effective at

What do you dislike about the product?

Due to the sheer amount of information on the Transaction details screen it can take a while to get used to what is useful for you

What problems is the product solving and how is that benefiting you?

SEON enables us to monitor AML risks as well as payment fraud. It is helpful to have a one stop shop for helping with both of these issues