WatchGuard Firebox serves as the main firewall for customers' premises and data centers, a VPN server and a site-to-site VPN server. It is utilized for web filtering, and we have also deployed XDR solutions on it.
WatchGuard Firebox Cloud (Hourly)
WatchGuard TechnologiesExternal reviews
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WatchGuard Firewalls, keeping your network safe
What do you like best about the product?
Its unified security platform provides comprehensive, scalable protection, centralizing security management for users, devices, and data.
What do you dislike about the product?
Increased cost for advanced security features
What problems is the product solving and how is that benefiting you?
Blocking traffic from any countries we have set to exclude. Addressing any ransom attacks, malware, phishing attemps(somewhat), and any access that was not authorized.
Review about WatchGuard Network Security
What do you like best about the product?
Its user interface is user friendly.
It guards from cyber threats.
It guards from cyber threats.
What do you dislike about the product?
The thing is It can be a little expensive for limited budget users.
What problems is the product solving and how is that benefiting you?
Protection from malware viruses and cyber threats, preventing network breaches, safeguarding data loss and leakage
I have been using Watchguard Product since 1998
What do you like best about the product?
Best security system, Best firewall in the market, Great support
What do you dislike about the product?
Nothing, it is user friendly, easy to configure and to understand
What problems is the product solving and how is that benefiting you?
yes, Watchguard solve our issue, we were with another product which I will not name and which was not able to security our network properly.
We are a Government entity and we need best product on the market to secure our data against today attacks.
We are a Government entity and we need best product on the market to secure our data against today attacks.
Serves as the main firewall for customers' premises and data centers
What is our primary use case?
What is most valuable?
Cloud integration is one of the best features.
For how long have I used the solution?
I have been using WatchGuard Firebox as a partner for eight years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
We've deployed for companies with over one thousand people. Firebox is scalable. For instance, it supports high availability with a primary and secondary box configuration. You can purchase a high-availability device to enhance reliability. Additionally, if you need to expand, you can upgrade the device by paying for the upgrade, and they'll provide you with a more powerful unit.
How are customer service and support?
The technical support is awesome. We are a scalable partner with them. Whenever we need expert assistance from WatchGuard, a whole team is connected with us, helping us when things get difficult. You have to work hand in hand with them.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business.
One person is enough for the solution's deployment, but it will run in less than an hour.
A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable. It's a powerhouse. The device is stable and fast. Its software is excellent for deployment. It outperforms its stated capabilities. I haven't had any malfunction or damage in eight years due to power outages or similar issues.
What other advice do I have?
With WatchGuard Firebox, we have deployed IP as part of our security measures. Thanks to the additional layer of protection provided by the IPS, our clients and networks are more secure. Additionally, we benefit from a gateway antivirus and an intelligent antivirus that employs AI for enhanced protection. This intelligent antivirus scans all files and information flowing through the gateway.
WatchGuard Firebox's threat detection and response capabilities are highly effective and fast. We've witnessed its efficiency firsthand during various events, such as DNS service attacks. It swiftly halts the attack and notifies you of the details promptly.
The notification time usually doesn't take long, maybe around five minutes after the event.
We have two shifts of engineers monitoring our NOC. They look at the devices, check alerts, and can take action based on the alerts received. We have one expert for tier one and another for tier two.
You can have a powerhouse in a box with the best price on the market. WatchGuard Firebox offers the best price. We work with Cisco and other brands, but their firewall and UTM solution has the best price in the market.
If you deploy a UTM, you deploy Firebox. For example, if you deploy another solution for EDR, you’re going to have two separate EDR solutions. You’re going to have a UTM disconnected from whatever you use from another brand. What ends up happening is that when you purchase all the security solutions from WatchGuard, you’re going to have all solutions combined in a single pane of glass. The learning curve and investment you make will be solid, with one solution that is easy to use, understandable, reasonably priced, and highly effective in security.
Overall, I rate the solution a ten out of ten.
experience watchguard
What do you like best about the product?
I've been using WatchGuard Network Security solutions for our organization's cybersecurity needs, and I'm thoroughly impressed with the features and usability they offer. What stands out to me the most is the comprehensive security suite bundled with their products.
The range of security services provided, including intrusion prevention, antivirus, content filtering, and more, has greatly enhanced our network's defense against a variety of threats. I also appreciate the seamless integration with other security tools we use, allowing us to build a robust cybersecurity ecosystem tailored to our needs.
One of the major reasons we chose WatchGuard is their user-friendly interface. Even for someone with limited technical expertise, the dashboard is intuitive and easy to navigate. This has significantly reduced the learning curve for our IT team and streamlined the management of our network security settings.
The range of security services provided, including intrusion prevention, antivirus, content filtering, and more, has greatly enhanced our network's defense against a variety of threats. I also appreciate the seamless integration with other security tools we use, allowing us to build a robust cybersecurity ecosystem tailored to our needs.
One of the major reasons we chose WatchGuard is their user-friendly interface. Even for someone with limited technical expertise, the dashboard is intuitive and easy to navigate. This has significantly reduced the learning curve for our IT team and streamlined the management of our network security settings.
What do you dislike about the product?
While WatchGuard Network Security offers some solid features, there are a couple of areas that I believe could use improvement. One of the main concerns for me has been the customer support experience. While their support team is generally responsive, there have been instances where I felt the solutions provided were not as thorough as I had hoped. It would be great if they could offer more in-depth assistance for complex issues, as well as better documentation for troubleshooting common problems.
Another aspect that has been a bit disappointing is the pricing transparency. While I understand that security solutions can be intricate, having a clearer pricing structure upfront would be beneficial. It can be frustrating to go through the sales process only to find out later about additional costs for specific features or services. Having a more transparent pricing model would save both customers and the sales team valuable time.
Additionally, while the interface is generally user-friendly, there have been times when certain settings felt a bit buried or not as intuitive to configure. Streamlining the interface and making advanced settings more accessible could enhance the overall user experience.
Another aspect that has been a bit disappointing is the pricing transparency. While I understand that security solutions can be intricate, having a clearer pricing structure upfront would be beneficial. It can be frustrating to go through the sales process only to find out later about additional costs for specific features or services. Having a more transparent pricing model would save both customers and the sales team valuable time.
Additionally, while the interface is generally user-friendly, there have been times when certain settings felt a bit buried or not as intuitive to configure. Streamlining the interface and making advanced settings more accessible could enhance the overall user experience.
What problems is the product solving and how is that benefiting you?
As the Chief Information Officer of a medium-sized enterprise, I've witnessed firsthand the transformation that WatchGuard Network Security has brought to our cybersecurity strategy. The problems we faced before incorporating WatchGuard's solutions were multi-faceted, and the benefits we've reaped since then have been remarkable.
Our organization was grappling with the growing complexity of cyber threats. Ransomware attacks, phishing attempts, and malware infiltrations were becoming more sophisticated and harder to detect. WatchGuard's multi-layered security approach, combining advanced firewall protection, intrusion prevention, and real-time threat detection, has been a game-changer. It's significantly reduced our vulnerability to attacks and provided a robust shield against emerging threats.
One of our major concerns was the lack of visibility into our network traffic. We needed a solution that could give us granular insights into the data flowing through our network and identify potential anomalies. WatchGuard's deep packet inspection capabilities have allowed us to monitor traffic patterns, detect suspicious behavior, and promptly respond to any anomalies, preventing potential breaches before they escalate.
Additionally, the ease of management that WatchGuard offers has streamlined our IT operations. With multiple locations and a diverse range of devices, managing security was a logistical challenge. WatchGuard's centralized management console has allowed us to effortlessly configure policies, deploy updates, and monitor security events across our network. This has saved us valuable time and resources, allowing our IT team to focus on more strategic initiatives.
Secure remote access was another puzzle we needed to solve. Especially with the shift to remote work, ensuring our employees could connect to the network securely was paramount. WatchGuard's VPN solutions have not only provided encrypted connections but have also ensured that remote workers have a seamless and secure experience, maintaining productivity without compromising data security.
In terms of benefits, the enhanced security posture we've achieved has been invaluable. Not only have we minimized the risk of data breaches, but we've also maintained the trust of our clients, partners, and stakeholders. WatchGuard's proactive approach to security updates and their responsive support have given us confidence in our cybersecurity defenses.
In conclusion, WatchGuard Network Security has solved a multitude of problems that were hindering our organization's security and growth. By addressing complex threats, enhancing network visibility, simplifying management, and securing remote access, WatchGuard has been a cornerstone of our cybersecurity strategy, benefiting us with heightened protection, streamlined operations, and fortified stakeholder confidence.
Please remember that the review provided above is entirely fictional and for illustrative purposes only. It aims to showcase potential challenges and benefits that an organization might experience with WatchGuard Network Security. For real-world insights, consider exploring genuine customer testimonials and case studies to understand how WatchGuard's solutions have impacted different businesses.
Our organization was grappling with the growing complexity of cyber threats. Ransomware attacks, phishing attempts, and malware infiltrations were becoming more sophisticated and harder to detect. WatchGuard's multi-layered security approach, combining advanced firewall protection, intrusion prevention, and real-time threat detection, has been a game-changer. It's significantly reduced our vulnerability to attacks and provided a robust shield against emerging threats.
One of our major concerns was the lack of visibility into our network traffic. We needed a solution that could give us granular insights into the data flowing through our network and identify potential anomalies. WatchGuard's deep packet inspection capabilities have allowed us to monitor traffic patterns, detect suspicious behavior, and promptly respond to any anomalies, preventing potential breaches before they escalate.
Additionally, the ease of management that WatchGuard offers has streamlined our IT operations. With multiple locations and a diverse range of devices, managing security was a logistical challenge. WatchGuard's centralized management console has allowed us to effortlessly configure policies, deploy updates, and monitor security events across our network. This has saved us valuable time and resources, allowing our IT team to focus on more strategic initiatives.
Secure remote access was another puzzle we needed to solve. Especially with the shift to remote work, ensuring our employees could connect to the network securely was paramount. WatchGuard's VPN solutions have not only provided encrypted connections but have also ensured that remote workers have a seamless and secure experience, maintaining productivity without compromising data security.
In terms of benefits, the enhanced security posture we've achieved has been invaluable. Not only have we minimized the risk of data breaches, but we've also maintained the trust of our clients, partners, and stakeholders. WatchGuard's proactive approach to security updates and their responsive support have given us confidence in our cybersecurity defenses.
In conclusion, WatchGuard Network Security has solved a multitude of problems that were hindering our organization's security and growth. By addressing complex threats, enhancing network visibility, simplifying management, and securing remote access, WatchGuard has been a cornerstone of our cybersecurity strategy, benefiting us with heightened protection, streamlined operations, and fortified stakeholder confidence.
Please remember that the review provided above is entirely fictional and for illustrative purposes only. It aims to showcase potential challenges and benefits that an organization might experience with WatchGuard Network Security. For real-world insights, consider exploring genuine customer testimonials and case studies to understand how WatchGuard's solutions have impacted different businesses.
Robust Security Software
What do you like best about the product?
Reliability, enterprise quality software that gives us confidence about our protection. We have not had any breach events since installation. The psh MFA works really well.
What do you dislike about the product?
Installation is a nighmare and we didn't have a good experience with technical help. The first contact was with some one in Spain who provided a very limited time window to communicate. When we finally got someone here everything worked fine. A better installation routine might have helped. I think the software is for professional installation.
What problems is the product solving and how is that benefiting you?
Our cyber insurancer requires this type of software. It also helps lower premiums. Since we are a provider of Cyber insurance we are in a position to recommendd WatchGuard and have done so.
A stable and powerful firewall solution that has a user-friendly dashboard
What is our primary use case?
We have had some difficulty introducing the brand on the market because, in Angola, we have another brand with a more aggressive approach than WatchGuard. The end users prefer other brands like Sophos and Check Point over WatchGuard Firebox. We will soon be an expositor of WatchGuard Firebox. We have some customers that use Panda Security just for endpoints. We have some customers that use WatchGuard Firebox directly or indirectly.
What is most valuable?
WatchGuard Firebox is the most powerful firewall for Wi-Fi security.
What needs improvement?
The scalability of the solution needs improvement.
For how long have I used the solution?
I have been using WatchGuard Firebox for more than one year.
What do I think about the stability of the solution?
WatchGuard Firebox is a stable solution.
I rate WatchGuard Firebox ten out of ten for stability.
What do I think about the scalability of the solution?
At the moment we are providing support to five customers.
I rate WatchGuard Firebox a nine out of ten for scalability.
How are customer service and support?
The solution’s technical support team is very good. We have always received quick responses from the support team.
How was the initial setup?
WatchGuard Firebox’s initial setup is very easy. The configuration is easy since the solution is user-friendly and has an intuitive platform and dashboard.
What's my experience with pricing, setup cost, and licensing?
The solution is not expensive and customers pay for a yearly license.
What other advice do I have?
We have a direct relationship with the master distributor of WatchGuard Firebox in Angola and Africa. WatchGuard Firebox is the only solution we work with for firewalls and cybersecurity.
When we start WatchGuard Firebox's deployment, we redirect it to the cloud.
Overall, I rate WatchGuard Firebox ten out of ten.
Gigabit Tiendas S.A.
What do you like best about the product?
Ease of use, quality of service and products, quick response in case of incident.
What do you dislike about the product?
Perhaps to have a little more control over users who sign up for the partner portal. In this case, I wish I could delete them if necessary, and not have to open a ticket.
What problems is the product solving and how is that benefiting you?
It is allowing us to implement an initial layer on clients for external and internal connections, as well as greater control of the network. We’ve been able to segment departments, mount secure VPNs, etc.
My WatchGuard experience
What do you like best about the product?
Ease of installation, proper documentation, and the short time it takes to get everything ready.
What do you dislike about the product?
Difficulty in understanding the model types e.g. in my first order, I mistakenly bought WatchGuard Firebox T15 Trade up not knowing that it's for those that already have WatchGuard.
What problems is the product solving and how is that benefiting you?
It has successfully kept viruses at bay. Before now, there were viruses on the network but now everything is under control. Also, there is no fear regarding internet exposure.
One of the best Network Security Products
What do you like best about the product?
They have a complete Network Security Portfolio and all components working together in one Managemant. With this Products I realy feel secure
What do you dislike about the product?
I´m not sure what I should say. In the past nothing happens that I dislike
What problems is the product solving and how is that benefiting you?
To secure our and our customer Networks against hackers.
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