My main use case for OneLogin is for security enhancement and account management. I use OneLogin mostly for security enhancement as well as users' account management, which includes the management of the client's accounts as well as team members' accounts.
OneLogin Workforce Identity
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Centralized security and smart authentication have protected accounts and reduced our costs
What is our primary use case?
What is most valuable?
The features I appreciate most about OneLogin involve the multi-factor authentication, which I consider one of the best features because it provides many options for increasing system and tool security. This helps us to see that our data and accounts are protected from threats, hackers, and unauthorized access. The MFA also helps us to add extra layers of security to the account.
The second feature I want to discuss is the integration feature; in this integration, many other features are exported from other tools and built into this single tool, which helps us to reduce manual effort and limit errors that could be caused by manual data exchange. All the information is gathered in a single place, and OneLogin has become a solution for all security purposes as well as the integration of other tools we use.
When we talk about security and usability, SmartFactor Authentication is a valuable tool because it helps in enhancing the tool's security. One of the valuable things I see is that it can detect errors and risks in authentication and provides advanced security for the tool, meaning that it can detect higher-risk logins and prevent unauthorized access. It also identifies non-compliant users and detects unsafe places, including anonymous IP addresses, which may be used by spies or phishers, providing strong security for the system.
OneLogin has positively impacted us in many different ways, particularly in terms of cost, as our costs have been reduced compared to what we have been spending.
What needs improvement?
OneLogin can be improved mostly by maintaining and upgrading it. Everything is running well currently, so I have not identified any required improvements at this time.
I believe the initial setup should be more straightforward. The initial setup should include all instructions in a tour video, so when someone is running it, they can watch and realize how things are done, not only regarding domain booking but also having posted videos daily about added features. This would make it easier for the person installing initially to know what should be done and what has been added. This would help anyone, regardless of their coding skills, to learn how to install it through video explanations.
For how long have I used the solution?
I have been using OneLogin for one year.
What other advice do I have?
I purchased OneLogin through the AWS Marketplace. I would rate this product nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Centralized access management has simplified onboarding and strengthened authentication controls
What is our primary use case?
My main use case for OneLogin is to provide secure single sign-on access to multiple applications for our users. This simplifies user access by reducing the need for passwords and helps decrease password-related issues. OneLogin also manages user provisioning and de-provisioning to ensure users have the right access at the right time. Additionally, it implements multi-factor authentication and policy control to enhance security.
A specific example of how my team uses OneLogin for single sign-on and user provisioning in our day-to-day work is when we onboard a new employee. We use OneLogin to quickly provision their user account across multiple applications. We create their account in OneLogin, which automatically grants them access to email, the HR system, and project management tools without needing separate logins. This saves time and reduces errors compared to manual account creation in each application.
We also enforce security policies such as multi-factor authentication for sensitive applications. This provides protection against unauthorized access and enhances our overall security posture.
How has it helped my organization?
OneLogin has positively impacted my organization by centralizing identity management and enforcing strong authentication policies such as MFA. It has streamlined user access, allowing employees to log in once and access multiple applications, which boosts productivity.
What is most valuable?
The best features OneLogin offers are single sign-on, multi-factor authentication, and user provisioning and de-provisioning automation.
What makes the multi-factor authentication and provisioning automation stand out to me is the support methods such as SMS, authenticator apps, and hardware tokens, which give flexibility to users and administrators. It is easy to configure with policies that can be applied based on user roles.
The user-friendly interface makes it easier for IT teams and end-users to manage access and authentication.
What needs improvement?
OneLogin can be improved in several ways. The initial setup process can be easier.
The documentation could be more comprehensive and easier to navigate, especially for complex integrations. Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
For how long have I used the solution?
I have been using OneLogin for approximately nine to ten months.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin is quite scalable.
Which solution did I use previously and why did I switch?
Before using OneLogin, we were not using a different solution.
How was the initial setup?
OneLogin has reduced the time required for user productivity by approximately forty to fifty percent.
What about the implementation team?
The impact of enforcing MFA at the desktop level, regardless of online or offline status, on my security protocols is significant. When offline, it strengthens security by ensuring that only authorized users can access the device. It reduces the risk of unauthorized access if a device is lost or stolen, as credentials alone are not sufficient. This approach maintains compliance with strict security policies and regulatory requirements.
What was our ROI?
I have seen a return on investment with OneLogin, as time has been saved.
What's my experience with pricing, setup cost, and licensing?
I was not on the team that handled pricing, setup cost, and licensing.
Which other solutions did I evaluate?
Prior to choosing OneLogin, we did not evaluate other options.
What other advice do I have?
My impression of the user identity synchronization across directories functionality in OneLogin is that it is generally reliable and efficient. It supports syncing across multiple directories such as Active Directory, LDAP, and cloud directories, which helps maintain consistent user data.
My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it offers a smooth and user-friendly sign-in experience through its SSO capabilities. Users can access multiple applications with one set of credentials, which reduces password fatigue and support calls.
I have not used the single sign-on feature with third-party authentication providers.
My advice to others looking into using OneLogin is that it is a very good platform that you should definitely consider. I would rate this product a nine out of ten.
Centralized access control has simplified logins and provides secure MFA for cloud environments
What is our primary use case?
OneLogin is primarily used to manage user access. OneLogin has been integrated with SSO and MFA for cloud tools and internal tools, which has made login simple and secure.
The easy single sign-on with OneLogin for many applications is beneficial, and the MFA option provides good security while working well with cloud services such as GCP and AWS.
What is most valuable?
The best features OneLogin offers include a strong MFA option for security and excellent compatibility with all cloud services. OneLogin integrates with all tools, which helps manage access to different environments easily, especially in cloud and DevOps work.
The MFA option in OneLogin stands out because the features currently in use are very useful, integrating with all internal applications and other third-party applications and adding strong security with options such as push notification and OTP authentication app. The setup was simple for users and helps protect cloud accounts from unauthorized access.
OneLogin has positively impacted the organization mainly by saving time for the IT team. Previously, password reset issues were a challenge, but now everything is enabled through MFA and single sign-on with all applications, which saves considerable time and enhances security.
What needs improvement?
OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use.
For how long have I used the solution?
OneLogin has been in use for two years.
What other advice do I have?
Overall, there is satisfaction with OneLogin, and based on the current experience with the product, it would be recommended to other users.
Single sign-on has simplified secure access and reduced support tickets across all applications
What is our primary use case?
OneLogin serves as my organization's single sign-on platform to simplify user login and avoid the need to remember multiple passwords. We have set one strong password in OneLogin that enables users to access all business applications in my organization securely and easily. We have integrated a significant number of business applications under OneLogin, where they are secure and simple to access.
OneLogin functions as a single sign-on platform to access all our business applications across the different departments in my organization. Most, if not all business applications support single sign-on, ensuring a smoother onboarding and offboarding experience with a centralized application dashboard and an easier login experience.
What is most valuable?
The best features OneLogin offers include integration, seamless integration, security, single sign-on, and encryption. All the features are very important, especially when working with two-factor authentication, which boosts the security layer in my organization. Additionally, the seamless integration with different applications and systems in my organization has been effective, particularly for promoting collaboration.
Since OneLogin is a cloud-based solution, we are able to access it on various devices as long as we are connected to the internet, and this has truly boosted our remote collaboration. Since we started using OneLogin, we have been able to access all our accounts utilizing personal smart devices. It has simplified how we log into different applications through one strong password, enabling us to save considerable time and cost. It has been very convenient for employees working remotely where they can collaborate effectively. OneLogin allows quick access through single sign-on and the ability to send a security pin with one tap. It has also reduced the number of support tickets through the self-service reset password portal.
We have been able to directly integrate it to different directories where we are able to collaborate remotely and work from home conveniently. The experience is very seamless with no technical hiccups or glitches. One simply uses OneLogin to sign in to multiple business applications where we can use different applications throughout the day. OneLogin prevents cybersecurity attacks before they happen, and we are more vigilant.
What needs improvement?
The only downside I see with OneLogin is that there are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning action not being completed. Additionally, the customization of the frequent tab should be improved.
For how long have I used the solution?
I have been using OneLogin for the past seven years.
What do I think about the stability of the solution?
I have not experienced any downtime or lagging, so OneLogin is very stable.
What do I think about the scalability of the solution?
OneLogin is very scalable and handles my organization's growth efficiently.
How are customer service and support?
OneLogin's customer support is very proactive and supportive. We are able to reach them at any time, 24/7, and they have been able to solve all our issues on time since we started contacting them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were using Salesforce Identity, but that was a long time ago.
How was the initial setup?
The pricing is very transparent, and the setup is also very straightforward.
What about the implementation team?
I purchased OneLogin through the AWS marketplace.
What was our ROI?
We have achieved significant savings through minimizing help desk tickets because if one wants to change or reset a password, there is a self-service reset password portal. Time has been saved through single sign-on where we use one strong password to sign into all our business applications, thus saving considerable time compared to what we were doing previously. OneLogin has also made it easier to roll out new services to our employees, increasing our engagement with clients and employees. Our IT operations now spend less time managing accounts and can focus on other tasks.
We have been able to save 50% of our cost and time.
What's my experience with pricing, setup cost, and licensing?
So far, OneLogin is very cost-effective and easy to use. Cost is transparent, customization is adequate, and the support is satisfactory.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated Gluu as another option.
What other advice do I have?
OneLogin is a great password management solution that adds security to all our business applications and consolidates password management, saving time and costs. OneLogin is very easy to use, cost-effective, and bolsters organizational security. It simplifies password management and saves considerable time and cost through easy login into different applications, also enhancing productivity because employees can focus on their daily activities.
The main business problem we wanted to solve while switching to OneLogin was users having to remember too many passwords due to the number of systems we have. We also wanted to ensure security over our business applications. Since then, OneLogin has handled security and has simplified the login experience greatly.
I rate this product an 8 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Centralized access has streamlined onboarding and strengthened secure authentication workflows
What is our primary use case?
My primary use case for OneLogin is centralized identity and access management with single sign-on and multi-factor authentication across multiple internal and cloud-based applications. I use OneLogin to manage user authentication for SaaS applications, internal tools, and third-party platforms. Instead of maintaining separate credentials for each application, OneLogin allows me to enforce a single, secure identity for users, which significantly reduces password fatigue and improves security. Additionally, OneLogin helps me with user lifecycle management, such as onboarding, role-based access control, and de-provisioning users when they have left the organization.
A good example of how I use OneLogin for onboarding is when a new employee joins the organization. Once the user is created in my directory, the account is automatically synced to OneLogin. Based on the user's role and department, OneLogin assigns them to predefined roles and groups. On the employee's first day, they receive a single set of credentials and can access all required applications through OneLogin SSO without IT having to manually grant access to each system. This process has significantly reduced onboarding time, minimized access-related errors, and ensured that new hires have secure and immediate access to the tools they need from day one.
What is most valuable?
OneLogin's core value is its SSO capability, which provides a powerful mix of identity and access management for me. Users log in once and get access to all their cloud and on-premises apps via a central portal. This eliminates password fatigue, reduces help desk tickets, and simplifies user workflows across multiple users. OneLogin incorporates risk-based authentication using machine learning. It analyzes context and prompts additional verification only when risk is evaluated. Seamless integration with existing identity sources such as Active Directory, Google Workspace, and others allows admins to centralize identity management.
The single sign-on feature has had the biggest impact on my team, immediately improving productivity and user experience from a day-to-day perspective. Employees no longer need to remember or manage multiple credentials for different applications, which reduced login issues and password reset requests significantly. For the IT team, SSO simplified access management because application access is controlled centrally through OneLogin instead of being handled separately for each system.
While risk-based authentication and identity source integrations are extremely important from a security and automation standpoint, SSO delivered the most visible and immediate value to both end-users and support teams, making it the most impactful feature overall.
OneLogin has positively impacted my organization both from a security and operational standpoint. It helped me standardize authentication across applications by enforcing single sign-on combined with multi-factor authentication. This significantly reduced the risk of weak or reused passwords and improved overall access control. Features such as centralized policies and conditional access also gave me better visibility and control over who can access what. For end-users, the experience is much smoother. Employees can access all required applications from a single portal, which improves productivity and reduces frustration. As a result, I have seen fewer support tickets related to login issues and password resets. Overall, OneLogin has helped me improve security, increase efficiency, and scale my identity management processes as the organization grows.
What needs improvement?
OneLogin has been a good experience, but there is a scope of improvement in every application, especially in the admin user interface and overall usability. For new administrators, the dashboard and configuration screens can feel complex and not always intuitive. Some advanced settings are deeply nested, which increases the learning curve. A more modern, streamlined UI and guided setup flows would improve the admin experience. Reporting and analytics is another area for improvement; while OneLogin provides basic audit logs and reports, more customizable and detailed reporting would be helpful. Additionally, documentation for advanced use cases such as complex integration, custom application, or troubleshooting provisioning issues could be more comprehensive and easier to follow.
Pricing transparency and packaging could be clearer, especially as organizations scale and add more advanced features. Overall, these are incremental improvements rather than major gaps, and addressing them would make OneLogin an even stronger IAM solution.
For how long have I used the solution?
I have been working in my current field for four years.
What do I think about the stability of the solution?
I have had no issues with downtime or reliability; OneLogin has been stable in my experience. Since implementation, I have not encountered significant downtime or system outages that affected end-users. The platform handles authentication requests, SSO, and directory synchronization reliably, even as the number of users and integrated solutions has grown. Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
What do I think about the scalability of the solution?
OneLogin's scalability handles growth in both end-user count and the number of integrated applications very well. As my organization expands, adding new employees, departments, or SaaS applications does not negatively impact performance or system reliability. Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
How are customer service and support?
The customer support experience was excellent. I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations. In each case, the support team was responsive, knowledgeable, and professional, providing actionable guidance that helped me resolve issues effectively.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
OneLogin is the first solution that I am using; I did not use any previous solution before OneLogin.
Before using OneLogin, I evaluated other options and access management solutions, including Okta, Azure Active Directory, and Ping Identity.
How was the initial setup?
I had a good experience with the user identity synchronization across directories functionality. OneLogin makes it relatively straightforward to integrate with multiple identity sources, including Active Directory, LDAP, and cloud-based directories. This synchronization ensures that any changes made in the primary directory, such as onboarding a new employee, updating roles, or offboarding a departing user, are automatically reflected across all connected applications. This functionality has significantly reduced manual work and errors for my IT team.
What was our ROI?
One of the most tangible benefits has been the time saved for both IT and end-users. With single sign-on and automated user provisioning, onboarding a new employee now takes under an hour compared to several hours or even days previously. Offboarding is instantaneous, which reduces security risk and frees IT resources for other critical tasks. I have also experienced a reduction in help desk support tickets related to password resets and login issues that are roughly 30 to 40 percent lower than before. From a security perspective, the automated lifecycle management and risk-based authentication features have reduced the likelihood of unauthorized access, which, while harder to quantify, protects the organization from potentially costly security incidents.
I have seen clear, measurable improvements since implementing OneLogin, including a reduction in support tickets related to login issues and password resets. After rolling out single sign-on and MFA through OneLogin, password-related tickets dropped by roughly 30 to 40 percent as users no longer needed to manage multiple credentials across different applications. I also saw improvements in onboarding efficiency, with the time required to provision access for a new employee reduced from several hours or even days to under one hour, since most access is now assigned automatically based on roles and groups. I have experienced fewer access-related incidents and better audit readiness due to centralized login and reporting.
What's my experience with pricing, setup cost, and licensing?
Pricing is clear and competitive; while it is not the cheapest solution in the market, I found that the cost is justified given the combination of SSO, MFA, adaptive authentication, and lifecycle management features I receive. The initial setup cost was moderate. Basic single sign-on and directory integrations were straightforward to implement and did not require significant professional services. In terms of licensing, OneLogin's plans are flexible and allow me to scale user count and add advanced features as needed. I was able to align my subscription with the specific features I use, which helped optimize cost without paying for functionality I do not need. Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.
What other advice do I have?
I would like to add a few more points about how I use OneLogin based on my experience. The process has significantly reduced the onboarding time, as I have mentioned.
I do use OneLogin Smart Factor Authentication to adjust authentication flows in real time, though in a targeted way rather than across all use cases. I have configured smart factor policies to evaluate contextual signals such as user location, device, IP reputation, and login behavior. When the risk level is low and the user is logging in from a known device or trusted network, the authentication experience is kept simple. If OneLogin detects higher risk, such as a login attempt from a new location, unfamiliar device, or unusual behavior, it dynamically enforces additional verification steps such as MFA. This approach allows me to maintain strong security without creating unnecessary friction for users during normal, low-risk access.
My impression of OneLogin's ability to provide a seamless end-user experience is very positive. The single sign-on functionality ensures that users only need to remember one set of credentials to access all their applications, which eliminates password fatigue and reduces login-related frustration. Employees can access everything from email to collaboration tools, project management systems, and internal dashboards through a single portal. MFA is integrated smoothly and supports various options such as push notifications, authenticator applications, and biometrics. Overall, the login and authentication experience is intuitive and fast, which has resulted in fewer support tickets, improved productivity, and higher user satisfaction. From a usability perspective, it successfully balances security with convenience, which is essential for widespread adoption across the organization.
I have used the adaptive login flows with Vigilance AI, and they have added an extra layer of security and intelligence to my authentication process. Vigilance AI analyzes contextual signals such as device, location, IP reputation, and user behavior to dynamically assess risk during each login attempt. Based on that assessment, OneLogin adjusts the authentication flow in real time, for example, prompting additional verification steps only when unusual or high-risk activity is detected. This approach has been very effective in reducing the risk of unauthorized access while keeping the experience smooth for trusted users.
The integration of phishing-resistant device trust has had a positive impact on my authentication processes by ensuring that only trusted devices can access my systems. OneLogin adds an additional layer of security beyond traditional credentials and MFA. This reduces the risk of account compromise even if user credentials are exposed, as access attempts from untrusted or unmanaged devices are automatically blocked or require additional verifications. For end-users, the experience remains largely seamless on their managed devices, while potentially risky login attempts are automatically mitigated. Overall, phishing-resistant device trust strengthens security without adding unnecessary friction, making my authentication process both safer and more effective.
The role that HR-driven identity management plays in streamlining employee identity handling in my organization is critical. By integrating OneLogin with my HR systems, I automate key parts of the employee's lifecycle. When a new employee is added to the HR system, OneLogin automatically provisions accounts, assigns roles, and grants access to the necessary applications based on their department and job function. Similarly, when an employee's role changes or leaves the organization, access is updated or revoked automatically. Overall, HR-driven identity management ensures a consistent, efficient, and secure process for managing employee identities, which saves time, reduces risk, and improves the overall user experience.
I would recommend others looking into using OneLogin to plan integrations carefully, identifying which applications, directories, and systems they want to connect upfront. Mapping out roles, user roles, and access policies in advance will make onboarding smoother. Start simple, then expand; begin with core features such as single sign-on and multi-factor authentication. Once a team is comfortable, implement advanced features such as smart factor adaptive authentication and device trust policies. Provide training for IT admins on advanced configurations, and monitor and review policies regularly.
OneLogin has strengthened my security posture, streamlined user onboarding and offboarding, and provided a seamless experience for employees accessing multiple applications. I would rate this solution an eight overall for organizations looking for a robust enterprise IAM solution that balances security and usability.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Unified sign-in has simplified access control and has supported end-to-end identity lifecycle
What is our primary use case?
My use case for OneLogin has many uses including SSO, desktop SSO, multi-factor authentication, advanced directory integration, access to other applications, smart factor authentication, role-based access control, and identity lifecycle management from start to end, including user onboarding, user updating, and user offboarding processes.
What is most valuable?
The best features I appreciate most about the solution are OneLogin SSO and advanced directory integration. OneLogin SSO integration has almost 6,000 pre-integrated applications, which allows users to access multiple applications with just a single set of credentials. OneLogin provides seamless integration with existing directory services such as LDAP, Active Directory, and cloud directories such as G Suite and Workday.
OneLogin has a role-based access control feature that provides role support, allowing admins to define roles and assign specific permissions to users based on their roles within the organization. I use smart factor authentication to adjust authentication policies in real-time. For multi-factor authentication, OneLogin has many authentication factors. In India, we primarily use one-time passwords, email, SMS, and web authentication for biometric factors. We also use third-party authenticators such as Google Authenticator, Duo Security, RSA SecurID, and YubiKey.
What needs improvement?
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability, flexibility in configuration, and limited API availability. I experience downtimes two to three times per year. OneLogin's support team is sometimes very slow to respond. There is a feature limitation with mapping, as OneLogin does not provide one-to-all mapping. For client deployment, we need to create separate mappings for each request, and we cannot use the same mapping for multiple requests.
Other areas that have room for improvement are related to API limitations. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration. These are the main limitations I have identified with OneLogin.
For how long have I used the solution?
I have been using OneLogin by One Identity for almost three years.
What do I think about the stability of the solution?
The authentication process is good, but sometimes the responsiveness to requests for enhancement is very slow. I sometimes face issues with platform stability and limited API availability. I experience downtimes two to three times per year.
What do I think about the scalability of the solution?
I find scalability to be lacking a bit when it comes to maximum customers, and I would rate it around 6.5.
How are customer service and support?
OneLogin's support team is sometimes very slow to respond. If a client requires more APIs, such as 5,000 or 6,000, OneLogin charges more. The API rate limits by default or the standard limit should provide more than 5,000. Additionally, OneLogin could provide more flexibility in configuration and improved platform stability.
I have done almost eight to nine client deployments, and the solution is purchased mostly through a partner project.
How was the initial setup?
The deployment is moderate. For Active Directory integration, if you are going to test it, it takes one day for testing and one day for production deployment, so I would say two to three days for product deployment including all applications and user onboarding. If there is a customized HR solution requiring automation and end-to-end workflows, the implementation for production deployment would take around one to two weeks.
What about the implementation team?
I have done almost eight to nine client deployments, and the solution is purchased mostly through a partner project.
What's my experience with pricing, setup cost, and licensing?
OneLogin charges four dollars per user. For the advanced professional feature, OneLogin provides around seven to eight dollars for clients who want advanced features such as lifecycle management and HR-driven identity. For the expert premium plan for clients who want all professional features, smart factor authentication, and dedicated admin features, it costs almost nine to ten dollars per user. OneLogin provides customized solutions that vary based on customization and client features. The cost is less compared to Okta and Entra ID.
OneLogin requires maintenance in the sense of cloud storage, and they have different pricing for that. The cost varies depending on the clients.
Which other solutions did I evaluate?
When I compare OneLogin by One Identity to other authentication and SSO tools, I find that there are other actors such as Entra ID and Okta that are similar products. All three products are used for application integration, security, and integration. OneLogin is mostly for small and mid-sized businesses, whereas Okta is used for multi-cloud and vendor-neutral setups. Entra ID is only for setups that have an Azure setup or Microsoft 365.
OneLogin has almost 6,000 pre-built applications for SSO, whereas Okta has 7,000, and Entra ID has around that number, but it provides deep native integration only for Microsoft 365 or Azure. The admin experience with OneLogin is very simple and straightforward, and anyone can deploy OneLogin. However, Okta is highly modern and polished, and Entra ID provides a similar kind of feature. Cost-wise, OneLogin is often more budget-friendly and is less costly than Okta and Entra ID.
What other advice do I have?
My experience of the solution's ability to provide a seamless end-user experience for signing in and authenticating applications is seamless. I have experience as both an admin and a developer. As an admin, I manage user lifecycle management processes and application onboarding based on SAML, OIDC, RADIUS authentication, and OAuth protocols. I onboard different applications in OneLogin based on different SSO protocols and manage user lifecycle management as it is integrated with various Workday directories, Active Directories, and CSV onboarding of users. As a developer, I use Smart Hooks and their client SDK to integrate multiple APIs based on Python, and I manage users, apps, and roles based on OneLogin API.
The number of users that work with OneLogin in my company depends on the clients. For banking-related clients, OneLogin has almost 20,000 users. For education-related clients, it is around 10,000 to 15,000. Overall, I have worked with around one to two lakh users in my three years of experience with OneLogin.
I am a partner of One Identity, specifically OneLogin, as I was at Grade Software Pvt. Ltd., which is a Pune-based organization in Pune, India. We bought OneLogin, and we deployed multiple client projects as a solution implementer or solution partner. My company has about 10 to 15 specialists, specifically 15 engineers.
Maintenance is easy. My impressions of the user identity synchronization across directories functionality are that OneLogin is used for secure access to campus resources including data and apps. It ensures fast access and easy authentication while blocking regular or unauthorized access. OneLogin allows third-party integration, making it better. It is a comprehensive identity and access management solution designed to streamline workplace authentication and authorization. This feature on this platform enables users to access multiple applications with a single set of credentials and provides solutions for admins with granular control over permissions, security policies, and user provisioning.
I have used the adaptive login flows with intelligent AI, specifically in the adaptive login flow feature in OneLogin where we need to set configuration for the adaptive feature and add one to two devices to test it. Once it works, adaptive authentication comes with different credentials if a user has them. When a user logs in with standard credentials such as username, user ID, email ID, and password, it sometimes makes them vulnerable to cyber attacks. We can implement risk-based authentication in OneLogin by creating a profile for each user that includes information such as the user's geographical location, their different role, and a registered device. Each time someone tries to authenticate, the request is evaluated and assigned a risk score. Depending on that risk score, the user may be required to provide an additional credential. If the risk score is high, we can add additional multi-factor authentication. If the user passes, the user can access the application.
My advice for others looking to implement this product is that I can recommend it based on the product features. If you want OneLogin Desktop, VLDAP, RADIUS integration, or user lifecycle management processes made easy, I can recommend OneLogin for small-base or medium-base organizations. I would rate this product 8.5 out of 10.
Centralized access has simplified single sign-on and strengthened secure authentication
What is our primary use case?
My main use case for OneLogin is authentication. I use OneLogin for authentication in my organization specifically for single sign-on. My team accesses ServiceNow and home-built applications through OneLogin single sign-on.
What is most valuable?
The best features OneLogin offers include easy setup and good security. The easy setup was due to my ability to integrate with our Active Directory, which made the setup process smooth for me, and I noted the good security with its standout security feature.
OneLogin has positively impacted my organization by helping reduce issues and save time. It helped with the automation of our authentication, so it saved us from having to troubleshoot that.
What needs improvement?
OneLogin can be improved with more federation support.
For how long have I used the solution?
I have been using OneLogin for one year.
What do I think about the stability of the solution?
OneLogin is stable.
What do I think about the scalability of the solution?
OneLogin's scalability is very easy to scale.
How are customer service and support?
The customer support is great. I would rate the customer support a 10.
How would you rate customer service and support?
Positive
What was our ROI?
I have seen a return on investment, with fewer employees needed.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that it's very easy and straightforward.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated Okta.
What other advice do I have?
The advice I would give to others looking into using OneLogin is to do a demo of it and try it out to make sure it will work for your organization. I would rate this review a 9.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Centralized login has improved security and saved significant time on daily application access
What is our primary use case?
My main use case for OneLogin is that it has really enhanced our security in my organization, especially when it comes to password protection for all our applications. It is a great tool that is used company-wide in my organization for security purposes of our applications. Every employee in my company uses OneLogin, and it helps us secure and store credentials with strong long passwords, which are a must for security nowadays. However, it is almost impossible for a human to remember them, and storing them in notes is a security breach by itself. OneLogin comes in and encrypts all the sensitive data before saving it. OneLogin also gives us easy access whenever we need to log into our applications easily.
What is most valuable?
The best features OneLogin offers include ease of use for users, connection to Active Directory, and secure login for all applications.
Out of those features, all are great because this tool is very easy to use with a very flexible and intuitive user-friendly interface. This tool has really made it very easy for us to log in using one password for all our applications, which has simplified how we log in, hence saving a lot of time, and it has enhanced security. There is no reset of applications nowadays since we started using OneLogin.
OneLogin has positively impacted my organization since this tool has been very helpful. We have seen more security, simplicity when it comes to log in, and more time to be productive for everyone in my organization since we are not wasting time trying to log into different applications.
I have seen specific outcomes or results, such as a reduction in password reset requests and improved productivity metrics. Since many employees were forgetting their passwords and asking for resets, it would give our tech team a hard time. However, since we started using OneLogin, everything is now simplified to one long password that is easy to remember and keeps our security very safe. We have also saved a lot of time, as we are not logging into each different application. We have been able to save sixty-five to seventy percent of time, and we have also seen enhanced security overall.
What needs improvement?
OneLogin could be improved if there were easy configuration options. Additionally, enhancing the help portal would be beneficial.
I would appreciate more resources online when it comes to training or the onboarding process as it would be helpful.
For how long have I used the solution?
I have been using OneLogin for at least four years and some few months.
What do I think about the stability of the solution?
OneLogin is relatively very stable. I have not encountered any lagging or downtime so far.
What do I think about the scalability of the solution?
OneLogin's scalability is very good since it grows with my organization's needs. It can handle my organization's needs, and it has been a great tool in that aspect.
How are customer service and support?
The customer support has been very proactive and dedicated. The few times that I have reached out to them, they were reachable via phone call or live chat, and they have definitely found solutions for every issue that I had.
Which solution did I use previously and why did I switch?
I previously used a different solution before OneLogin, which was Okta Identity Cloud.
How was the initial setup?
My experience with pricing, setup cost, and licensing has been that the pricing is affordable and cost-effective. The setting is very easy because of the user-friendly and intuitive user interface. Customer support plays a very huge role in assisting with any questions about settings or anything.
What was our ROI?
I have seen a return on investment, and I can share relevant metrics with you such as improved security in all our applications in my organization. Through the simplification of the login process for our end users, we have seen a large amount of time saved and increased productivity of users, which indirectly helps us achieve higher profit goals.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing has been that the pricing is affordable and cost-effective. The setting is very easy because of the user-friendly and intuitive user interface. Customer support plays a very huge role in assisting with any questions about settings or anything.
Which other solutions did I evaluate?
Before choosing OneLogin, I evaluated other options, including Microsoft Azure Active Directory.
What other advice do I have?
A quick specific example of how I use OneLogin in my daily work is that the day before, we had to remember every password for every application, and it was somehow forgetful. Some employees would forget, and requesting a reset of the application would take time and would really give our tech team a hard time to reset and forget the password. So we decided to go for OneLogin to centralize all the passwords, and it created one long password which is easy to remember and easy to log in. This has really simplified the login for any application. We are able to access them even when working remotely easily.
The GUI is very simple and user-friendly. It saves a lot of time by remembering the credentials and logging them once. It is easy to implement as a SAML SSO application where it provides reasonable pricing plans. So it is very cost-effective. The support is very friendly and quick to resolve any issue.
Based on my experience, I use the solution's Smart Factor Authentication to adjust authentication flows in real-time depending on the risk score associated with the login attempt, and I assess Smart Factor Authentication as effective for balancing security with usability. The authentication process allows all users to access multiple applications with one set of login credentials easily. It enables users to have all services registered with the account and allows all journeys from implementation to end-user experience seamlessly.
My impression of the solution's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it is very seamless and time-saving.
My impression of the user identity synchronization across directories functionality is great.
I have used the Single Sign-On feature, and the integration with third-party authentication providers was seamless.
My advice to others looking into using OneLogin is that it is a great tool that helps with one set of login credentials, removing the risk of security concerns when it comes to simplification of login processes for end users, and improves user productivity. OneLogin is deployed in my organization on-premises. I would rate this product an eight out of ten.
Training has been completed quickly and user-friendly access management is now simple
What is our primary use case?
I did not use OneLogin in a customer phase. My company wanted me to learn about it because I recently joined the company. I used it for about one month for training. I took the trainings with some trainers from OneLogin and then applied the total course of OneLogin and received certification. I have not used it in a customer phase yet. It depends on the project I am assigned to, but until now I have not used it in a real-life scenario.
What is most valuable?
The most valuable thing about OneLogin is the user interface. It is very simple and very clear for users to understand, and not only technical persons can work with it. Non-technical persons can also use it because the user interface is very simple and we did not have to write a lot of lines of code while making any configurations. It is one of my favorite SSO tools that I trained on. I have used other SSO tools as well, but OneLogin is one of my favorite tools I trained with.
What needs improvement?
From what I studied, I did not face any issues with OneLogin. However, if there were multiple documentations about the technical points and what each tab on the GUI is used for, it would be very helpful for others who want to learn, because I did not find a lot of resources about it on the internet. I used the admin essential document and tried to learn from the videos which were in the course itself. The course was very good, but I need more information and more documented parts because the course is not available for all users to learn from. Users just need to be assigned to the course before they are able to access the content. Many of my colleagues at work, when they learned that I took the certification for using OneLogin, want to learn but they were not assigned to the course itself to learn from. If there were any available documentation related to the product, I think it would be a very useful resource.
If there were some pictures from the GUI in the documentation part to illustrate where things are and what they are in the GUI, it would be helpful. The steps are in the documentation, but if we support the steps with pictures from the GUI, it will be more interactive for users.
For how long have I used the solution?
I used OneLogin for about one month for training.
What do I think about the stability of the solution?
I did not face any stability issues while trying to log in to OneLogin.
What do I think about the scalability of the solution?
OneLogin is a good scalable solution and there are no problems with it while using it.
Which solution did I use previously and why did I switch?
I tried to use another tool in SSO and used one of them in my real project. I took training about both of them at the same time. However, I found that OneLogin's user interface is simpler than the other one. Although the admin essentials document does not have all the information about OneLogin, it was very useful for me and it has the steps for doing the technical parts. The steps were very clear and it has steps for every point in OneLogin when you want to make something. If you continue the documentation for all the product well, I think it will be perfect. The other tool's documentation was very difficult and very confusing for me. I preferred the OneLogin documentation.
What other advice do I have?
OneLogin is easier than other tools. For me it was very easy. When I took the headlines from the instructor, then I returned to the documentation and watched the videos. It was very easy for me. I took the certification in less than one month because I had other jobs to do while studying.
I joined the technical discussions and worked on the technical part only. I did not join in the business discussion or go into the licensing and other details.
I would give OneLogin a rating of nine out of ten.
Single sign-on has simplified authentication and management for small business use cases
What is our primary use case?
What is most valuable?
OneLogin is easy to use and manage, which is one of the best features.
It offers Single Sign-On, and OneLogin authentication application works with Single Sign-On and multifactor authentication both activated.
It is very easy to integrate with third-party authentication providers through the Single Sign-On feature. There are a few steps to follow, and OneLogin has shared documentation on the process. You have to visit the application directory, click on a new application, set up its logo and metadata, authentication, encrypted codes, and then the application starts authenticating and Single Sign-On starts working.
What needs improvement?
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
I used OneLogin authentication to adjust authentication flows in real-time depending on the risk score to set up the IPOU. It was very simple, but it lacked enterprise-level features like push notification, which makes authentication very easy and seamless. It has only basic features, such as code running, and I have to look at the code and authenticate.
This is also a concern for end-users. Every time they have to sign in, they will need to open their smartphone, open OneLogin authentication application, copy the code, and enter it into the laptop screen to authenticate.
For how long have I used the solution?
I have been working in my current field for around three and a half to four years.
What do I think about the stability of the solution?
During the trial period, which was for thirty days, I never faced any downtime. OneLogin was up and running every time I tried to log in and use the application in the web portal.
What do I think about the scalability of the solution?
There are many downsides. OneLogin is designed for small businesses, not for big enterprises, which is why it has limited features. It does not have those features that enterprises request or would like to have from OneLogin. It is not that scalable because it is intended for smaller businesses. It does not have the functionality to add multiple enterprise-level applications. Although OneLogin has many applications available, I cannot add multiple enterprise-level applications and advanced features to OneLogin setup screen.
How are customer service and support?
I did not feel the need to contact technical support. Everything was straightforward. Everything went well, and I never felt a need to contact them.
How was the initial setup?
OneLogin initial deployment was straightforward.
It did not take long to set up OneLogin, but if you have a set of policies to implement, it obviously takes time to set up organizational units, integrate directories, and set up all policies per department. It takes time on every application you set up in your organization, but it was not difficult and did not take much of my time.
What about the implementation team?
Since that was a test environment, I was the only one to set up OneLogin administration. I could have allowed some other users as administrators to help me out, but I was the only one who set it up and everything went smoothly.
Which other solutions did I evaluate?
I have used many alternatives in the market, and the best one is Okta.
Okta is a huge enterprise-level application. It provides Single Sign-On, provides integration with enterprise-level applications, and also those applications which do not have Single Sign-On capabilities using web authentication system. So it has much more than OneLogin.
What other advice do I have?
If I am looking for a solution for small or mid-businesses on a scale of one to ten, I would rate OneLogin seven and a half to eight and a half. My overall rating for this product is eight.
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