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Reviews from AWS customer

16 AWS reviews

External reviews

25 reviews
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4-star reviews ( Show all reviews )

    Niyajuddin Tiwale

Automated onboarding and secure MFA access have transformed our workforce identity management

  • March 31, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for OneLogin is for employee onboarding, employee offboarding, remote work, and multifactor authentication enforcement. For the security team, compliance and auditing are also part of our use case, and we are using all these features.

For example, a new hire gets access to all their tools while joining the company, and it automatically grants their access based on their roles. This is automated with the help of OneLogin. Moreover, with the help of this tool, the security team can see exactly who accessed what and at what time, so we can get this data from the centralized OneLogin dashboard.

HR-driven identity management plays a crucial role in streamlining employee identity handling in our organization, as we have different departments and multiple employees in each department. Access to applications for a particular user is managed through OneLogin.

How has it helped my organization?

OneLogin has saved time for both our employees and our IT team. We have fewer tickets, and in less time, we see more productivity. Indirectly, money is being saved for the organization.

It has improved productivity because users do not have to worry about authentication or multifactor authentication for their onboarding while joining the company. This process is getting faster with the use of the solution.

What is most valuable?

The best features OneLogin offers are usability, which is very simple for the end-users, and its auto-provisioning feature that syncs with HR tools whenever a new employee is getting onboarded or offboarded. All the autogrant access or revoke access is getting automated, and these are the key features that we are benefiting from the solution.

The auto-provisioning feature of OneLogin makes things easier for the IT team because we do not have to spend a lot of time on onboarding or offboarding employees.

OneLogin provides compliance and auditing for the audit team, as well as auto-provisioning and multifactor authentication, which are the key features.

OneLogin has Smart Factor Authentication as a native feature with an MFA engine powered by machine learning tools, so usability is good.

The user identity synchronization across directories functionality is smooth.

The authentication method for phishing-resistant authentication is something I appreciate.

The seamless end-user experience for signing in and authenticating to needed applications is good, and we are getting a good response from our end-users during the authentication process, so there is no issue.

The adaptive login flows with Vigilance AI checks real-time analysis and user behavior, and if any malicious activity is detected, it blocks access. That is the use case of Vigilance AI.

What needs improvement?

I do not see any feature that is not offered by OneLogin, so everything is perfect. The only thing that could be improved is the setup complexity, which can sometimes be a little difficult for initial configuration or customized policy, so this can be simplified.

For how long have I used the solution?

I have been using OneLogin for more than three years.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

The scalability of OneLogin is excellent.

How are customer service and support?

OneLogin provides excellent support regarding the technical aspects. I would rate the customer support nine out of ten.

Which solution did I use previously and why did I switch?

Since the beginning, we have been using OneLogin exclusively.

What was our ROI?

There is a good return on investment because we achieve our onboarding, offboarding, auditing requirements, and MFA requirements in less time. Both time and money are being saved for the organization.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been straightforward with the sales team. There is no issue regarding these aspects.

Which other solutions did I evaluate?

We have not evaluated other options before choosing OneLogin.

What other advice do I have?

I highly recommend OneLogin to other organizations. If a company is looking for this type of solution, they can consider it one of the best solutions in the market.

I selected nine out of ten because I think there is room for future enhancement of the solution, as more features can be added. However, nine reflects my view that it is the best solution for our environment.

OneLogin is a SaaS-based solution, so it is deployed in a cloud-based environment. My overall rating for this review is nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Mohit Shah

Centralized access has improved daily logins and strengthened secure authentication flows

  • March 31, 2026
  • Review provided by PeerSpot

What is our primary use case?

OneLogin has been largely positive as it helps with simplifying and identifying access management across complex environments. One of the biggest advantages is its centralized authentication system.

OneLogin manages multiple applications and user access points, making it significantly easier with a single unified login. The sign-on capability is seamless and reduces password fatigue for users, which in turn lowers the risk of poor password practices.

It helps me and my team to complete daily logins faster and more cleanly. It also handles fewer security incidents for the team as well as for me.

What is most valuable?

The best feature OneLogin offers is its truly centralized access along with its adaptive multi-factor authentication, plus the security and experience.

It has positively impacted my organization by providing a stronger security posture, centralized identity management, and improved operational efficiency.

It strengthens authentication by combining user identity with trusted devices, reducing phishing risk and enabling secure, seamless access based on device trust and risk levels.

The solution provides a seamless end-user experience through single sign-on and adaptive authentication, allowing users to securely access multiple applications with minimal login prompts while maintaining strong security control.

What needs improvement?

OneLogin can become more customizable in reports and provide a real-time risk scoring dashboard, as these are the gaps I find.

For how long have I used the solution?

I have been using OneLogin for the past year.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin is highly scalable due to the cloud-native architecture supporting horizontal scaling across multiple regions and handling millions of authentication requests without performance degradation.

How are customer service and support?

The customer support is very good and provides very quick responses. The support team is very knowledgeable.

What about the implementation team?

I am not involved in the licensing team, so the procurement team was different.

What was our ROI?

I see a good return on investment, as it has saved money and time, and also provided good security.

Which other solutions did I evaluate?

It was recommended from someone, so I did not evaluate any other options.

What other advice do I have?

I would recommend OneLogin to others as I am very satisfied with the service.

My organization uses SmartFactor Authentication to dynamically adjust authentication flows based on real-time risk analysis.

My overall impression of the user identity synchronization functionality is positive as it provides consistent and near real-time synchronization between directories, such as Active Directory and cloud platforms, ensuring a single source of truth for user identity.

I would rate this review a 9 out of 10.


    SurajVarma

Centralized access has strengthened security and simplifies single sign-on with trusted devices

  • March 30, 2026
  • Review from a verified AWS customer

What is our primary use case?

OneLogin serves as our centralized identity and access management solution, enabling features such as single sign-on for multiple cloud and on-premises applications, multi-factor authentication, user provisioning, and integration with Active Directory so that our users are unified in an IAM solution with role-based access control.

OneLogin enables our users and organization to enforce single sign-on so that no security breaches occur for our on-cloud or on-premises applications. It also enables our IT team to enforce MFA for enhanced security in our environment.

OneLogin offers a simplified solution that gives users a one-time login for multiple applications, which significantly improves user experience. It also enforces secured MFA and provides centralized control to manage users and their access on the platform.

What is most valuable?

The feature I use most frequently is the unified, centralized control of users and their access across my different platform applications, which is invaluable in our environment. I also find the reporting functionality to be excellent.

OneLogin has positively impacted our organization by improving our security compliance and providing security measures that ensure no data breaches occur in our organization.

After deploying this solution, I measure improvements in security compliance by adhering to security guidelines and achieving simplified, user-friendly MFA and single sign-on features.

OneLogin SmartFactor Authentication does an excellent job of balancing security with user experience by operating based on risk scoring, user location, device, and login behavior. All these metrics are collectively necessary for authentication.

I have a positive impression of the user identity synchronization across directories functionality in OneLogin, as we have not encountered any issues with syncing. We have used LDAP for the integration with this solution, which supports excellent integration.

The integration of phishing-resistant device trust in OneLogin has improved the security of our authentication process and ensures that only trusted or known devices can access applications, which reduces credential theft and phishing attacks.

What needs improvement?

While using this solution, I do not see any lack of features; it functions well for us. The initial setup could be simplified so that any engineer can implement it within the timeline.

For how long have I used the solution?

I have been using OneLogin for more than two years.

What do I think about the stability of the solution?

OneLogin is stable and functions well for us.

What do I think about the scalability of the solution?

OneLogin's scalability is good, and I have not encountered any scalability concerns.

How are customer service and support?

The customer support team is skilled in both technical expertise and reporting.

How was the initial setup?

The initial setup could be simplified so that any engineer can implement it within the timeline.

What was our ROI?

There is a good return on investment with OneLogin, as we have seen benefits such as a reduction in support tickets and password-related issues that consume significant time. The single sign-on implementation has led to a noticeable drop in these tickets, which is greatly beneficial.

What other advice do I have?

We purchased OneLogin through the AWS Marketplace.

I would advise those considering OneLogin to start with a clear understanding of their applications and user access requirements. Identifying all these requirements can help them consider this solution as a game-changer, providing strong security with compliance, which can all be achieved with OneLogin. I rate this product a 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2679786

Identity management has unified global access and supports automated user lifecycle flows

  • March 11, 2026
  • Review from a verified AWS customer

What is our primary use case?

I work in a consultancy company where I provide OneLogin services to my local customers. I also sell the product licenses to customers, so we act as an intermediary between One Identity and the customer. Additionally, we provide professional services to configure OneLogin. My clients use OneLogin for identity management, which is all related to identity and access management.

What is most valuable?

The best features of OneLogin are probably the multi-region capabilities because for multinational companies that have offices around the world in different countries with different languages, OneLogin has native capabilities to help integrate all of that. Most of the competitors do not have that much functionality.

Another feature we use a lot and really like about OneLogin is the automations part because the API is really complete. Everything you can do in OneLogin, you can also do through the API. This helps a lot to automate things and any topic. The API in general and some of the automation configurations that OneLogin has are among the things that we use most.

What needs improvement?

Regarding areas for improvement in OneLogin, the customization of the login experience needs attention. The integrations for life cycle management, particularly all the provisioning capabilities regarding joiner-mover-leaver processes when you integrate an application with OneLogin, needs improvement. You can integrate the security and authentication parts really well, but regarding provisioning and life cycle management, there is room for improvement.

When I compare OneLogin with other solutions or vendors, I see that OneLogin struggles a bit with big companies that have totally different use cases. For example, if a big company has more context for their users where users have different access contexts and access behaviors, you cannot define these low-level policies or segregate security levels effectively. That is the main reason why I think big companies sometimes go for other access management products in the market instead of OneLogin because you cannot customize a lot and you cannot segregate security policies.

The user identity synchronization fits most use cases, but sometimes regarding life cycle management and identity synchronization, it cannot cover complex use cases. It covers the basics and is okay for most use cases, but if you need an advanced use case or something more complex, you struggle a bit there.

For how long have I used the solution?

I have been using OneLogin since more or less 2021.

What do I think about the stability of the solution?

OneLogin is pretty much 100% stable. As it is a SaaS solution, it provides service all the time with no issues.

What do I think about the scalability of the solution?

Regarding scalability, the answer is positive. As it is a SaaS solution, it rates as a 10 because you can scale pretty much everything based on the licenses.

How are customer service and support?

I would rate the technical support as a three. It has improved a bit in the past. I rate it three because it is a mix of things. The knowledge level is an issue because we are specialized on the product and not a customer, so when we have an issue or a doubt, it is complex and support usually cannot help with that. We need to contact our channel engineers, but the support cannot usually help with our kind of topics. The response times are usually not the best as well. However, perhaps that is because we are a partner and not a customer, so for a customer it might be acceptable because they do not handle such complex topics. For us, it is not enough and I would like better support.

How was the initial setup?

The deployment is easy and that is also one of the good things about OneLogin because it is easy to deploy and get value quickly. However, it has a drawback because it lacks customization options, so you cannot develop something specific. The good part is that the deployment and integration are usually straightforward and pretty easy.

Which other solutions did I evaluate?

I am mainly comparing OneLogin to Okta, but also a bit of Ping Identity and Entra ID lately as well, because we also work with those solutions as partners, and those are the main competitors.

What other advice do I have?

We usually try to recommend to our customers which different access typologies they have, and based on that, we recommend implementing policies that check the risk in real time, the context of the user, the behavior, and based on that, we apply MFA policies.

The sign-in and authentication process is simple in the way that it is a very intuitive login experience, but the main problem is that we cannot customize a lot, so we cannot provide a 100% seamless experience. Sometimes we cannot customize to adapt to the customer use case, for example, so I am not 100% happy about that.

The impact of the integration of phishing-resistant device trust on the authentication process is good because it adds a really good security layer. You can evaluate a lot of the context of the user login and you can integrate with security devices such as YubiKeys and hardware tokens. Therefore, you are adding a really good security layer for any authentication in any application.

I use the single sign-on feature and I would say it is easy to integrate because it has a really high catalog of predefined connectors. This is good and really easy to use.

I have used the adaptive login flows with Vigilance AI for some basic use cases. When we had the requirement to adapt the login process or customize the login experience, we need to use this to customize it. The main problem is that you sometimes cannot customize as much as desired, but we use that and it covers most use cases, although I would like it to be a bit more flexible.

The HR identity management plays a good role in streamlining identity handling for employees because it covers the joiner-mover-leaver flows in a company. We usually integrate that use case with the human resource tool, so we automate the process where a new employee joining in the human resource tool allows OneLogin to get that identity and propagate it. The basic use case is covered and is good enough. This is not a governance solution, so you cannot expect more, but it covers the identity synchronization with human resources.

The advice I would give others looking to implement OneLogin is that before trying to integrate and deploy OneLogin or any access management solution, you need to train your internal teams extensively and make them aware of what is coming and what this solution is about. You need all the teams in your company to be aware of why OneLogin is being implemented and what that means because once you start integrating applications and having people access and log into the product, you need to make them agile. I will focus on internal communications and internal trainings more than the technical part.

My overall rating for OneLogin is an 8.


    Evans Vasavan

Centralized access monitoring has strengthened user security and simplified audit compliance

  • March 04, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for OneLogin is to monitor records and secure activities. I use it in my day-to-day work to monitor all user logins, IDs, and passwords, and to check which users have privilege to access particular folders, files, websites, or servers. I can check the logs and report any malicious login that occurs in the environment, then submit the report to my superiors.

My main use case is unique because it helps me secure every server. We have around 500 employees, and each uses different servers based on their departments. I give access privileges to particular users depending upon their servers, which prevents malicious logins and provides multi-factor authentication, creating a secondary layer of security. OneLogin also provides audit and compliance reports and data login, helping me understand user behavior and alerting customers regarding their input.

What is most valuable?

The best features OneLogin offers are password management, session management, analytics, and the safeguard on-demand scan. Password management stores and secures user passwords, and session management records all user actions, while analytics helps to detect threats in SaaS management.

I rely on password management the most because it automatically stores users' passwords and credentials, helping to provide smoother logins for the users. OneLogin has positively impacted my organization by giving complete clarity of all environments in a single console. Since I cannot monitor each of the 500 users individually, it gives a complete picture in that console, making it privileged software. Additionally, it helps in compliance and provides remote access with and without VPN, allowing users to log in anywhere, anytime.

What needs improvement?

OneLogin could be improved as it is a little slow when loading the cloud-based website, and anything in the roadmap would be appreciated. Regarding needed improvements, the support needs to be improved as the waiting time and escalation time are too long.

For how long have I used the solution?

I have been using OneLogin, this PAM solution, for more than two years.

What do I think about the stability of the solution?

OneLogin is stable, and it can handle growth very easily.

How are customer service and support?

My experience with customer support is that it is good but can be improved. I would suggest every organization to have a look at OneLogin as they will likely appreciate the product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using the ARCON PAM solution before choosing OneLogin.

What was our ROI?

As of now, I have not seen a return on investment.

What other advice do I have?

The specific outcomes include making audits easier. For example, if a user is out of the country and wants to access an in-house server, they can either connect via VPN or log in directly through a dedicated website, ensuring smooth access and providing logs.

I use SmartFactor Authentication to adjust authentication flows in real-time, depending on the risk score associated with the login attempt. This feature helps users access servers and websites, collects logs, and tracks compliance for login attempts, all of which is highlighted in the console.

My impression of the user identity synchronization across directories functionality is that it makes things easier because I can identify which user is accessing which directories, and synchronization is much simpler since it is in a public cloud.

The integration of phishing-resistant device trust impacts my authentication processes positively by making them more secure and easier. No one can access the server without passing multi-factor authentication, even with the right ID and password.

The end-user experience for signing in and authenticating to needed applications is very smooth for the users, and as of now, I have no complaints. I am satisfied with this product.

I have not used the adaptive login flows with Vigilance AI, so I cannot speak about it. HR-driven identity management plays a significant role in streamlining employee identity handling in my organization because it simplifies things and automates access based on department categories created for new hires.

I would rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Nali Jaja

Centralized security and smart authentication have protected accounts and reduced our costs

  • March 03, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for OneLogin is for security enhancement and account management. I use OneLogin mostly for security enhancement as well as users' account management, which includes the management of the client's accounts as well as team members' accounts.

What is most valuable?

The features I appreciate most about OneLogin involve the multi-factor authentication, which I consider one of the best features because it provides many options for increasing system and tool security. This helps us to see that our data and accounts are protected from threats, hackers, and unauthorized access. The MFA also helps us to add extra layers of security to the account.

The second feature I want to discuss is the integration feature; in this integration, many other features are exported from other tools and built into this single tool, which helps us to reduce manual effort and limit errors that could be caused by manual data exchange. All the information is gathered in a single place, and OneLogin has become a solution for all security purposes as well as the integration of other tools we use.

When we talk about security and usability, SmartFactor Authentication is a valuable tool because it helps in enhancing the tool's security. One of the valuable things I see is that it can detect errors and risks in authentication and provides advanced security for the tool, meaning that it can detect higher-risk logins and prevent unauthorized access. It also identifies non-compliant users and detects unsafe places, including anonymous IP addresses, which may be used by spies or phishers, providing strong security for the system.

OneLogin has positively impacted us in many different ways, particularly in terms of cost, as our costs have been reduced compared to what we have been spending.

What needs improvement?

OneLogin can be improved mostly by maintaining and upgrading it. Everything is running well currently, so I have not identified any required improvements at this time.

I believe the initial setup should be more straightforward. The initial setup should include all instructions in a tour video, so when someone is running it, they can watch and realize how things are done, not only regarding domain booking but also having posted videos daily about added features. This would make it easier for the person installing initially to know what should be done and what has been added. This would help anyone, regardless of their coding skills, to learn how to install it through video explanations.

For how long have I used the solution?

I have been using OneLogin for one year.

What other advice do I have?

I purchased OneLogin through the AWS Marketplace. I would rate this product nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Vaibhav-Vaibhav

Centralized access management has simplified onboarding and strengthened authentication controls

  • March 02, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin is to provide secure single sign-on access to multiple applications for our users. This simplifies user access by reducing the need for passwords and helps decrease password-related issues. OneLogin also manages user provisioning and de-provisioning to ensure users have the right access at the right time. Additionally, it implements multi-factor authentication and policy control to enhance security.

A specific example of how my team uses OneLogin for single sign-on and user provisioning in our day-to-day work is when we onboard a new employee. We use OneLogin to quickly provision their user account across multiple applications. We create their account in OneLogin, which automatically grants them access to email, the HR system, and project management tools without needing separate logins. This saves time and reduces errors compared to manual account creation in each application.

We also enforce security policies such as multi-factor authentication for sensitive applications. This provides protection against unauthorized access and enhances our overall security posture.

How has it helped my organization?

OneLogin has positively impacted my organization by centralizing identity management and enforcing strong authentication policies such as MFA. It has streamlined user access, allowing employees to log in once and access multiple applications, which boosts productivity.

What is most valuable?

The best features OneLogin offers are single sign-on, multi-factor authentication, and user provisioning and de-provisioning automation.

What makes the multi-factor authentication and provisioning automation stand out to me is the support methods such as SMS, authenticator apps, and hardware tokens, which give flexibility to users and administrators. It is easy to configure with policies that can be applied based on user roles.

The user-friendly interface makes it easier for IT teams and end-users to manage access and authentication.

What needs improvement?

OneLogin can be improved in several ways. The initial setup process can be easier.

The documentation could be more comprehensive and easier to navigate, especially for complex integrations. Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.

For how long have I used the solution?

I have been using OneLogin for approximately nine to ten months.

What do I think about the stability of the solution?

OneLogin is stable.

What do I think about the scalability of the solution?

OneLogin is quite scalable.

Which solution did I use previously and why did I switch?

Before using OneLogin, we were not using a different solution.

How was the initial setup?

OneLogin has reduced the time required for user productivity by approximately forty to fifty percent.

What about the implementation team?

The impact of enforcing MFA at the desktop level, regardless of online or offline status, on my security protocols is significant. When offline, it strengthens security by ensuring that only authorized users can access the device. It reduces the risk of unauthorized access if a device is lost or stolen, as credentials alone are not sufficient. This approach maintains compliance with strict security policies and regulatory requirements.

What was our ROI?

I have seen a return on investment with OneLogin, as time has been saved.

What's my experience with pricing, setup cost, and licensing?

I was not on the team that handled pricing, setup cost, and licensing.

Which other solutions did I evaluate?

Prior to choosing OneLogin, we did not evaluate other options.

What other advice do I have?

My impression of the user identity synchronization across directories functionality in OneLogin is that it is generally reliable and efficient. It supports syncing across multiple directories such as Active Directory, LDAP, and cloud directories, which helps maintain consistent user data.

My impression of OneLogin's ability to provide a seamless end-user experience for signing in and authenticating to needed applications is that it offers a smooth and user-friendly sign-in experience through its SSO capabilities. Users can access multiple applications with one set of credentials, which reduces password fatigue and support calls.

I have not used the single sign-on feature with third-party authentication providers.

My advice to others looking into using OneLogin is that it is a very good platform that you should definitely consider. I would rate this product a nine out of ten.


    reviewer2802231

Centralized access control has simplified logins and provides secure MFA for cloud environments

  • February 28, 2026
  • Review from a verified AWS customer

What is our primary use case?

OneLogin is primarily used to manage user access. OneLogin has been integrated with SSO and MFA for cloud tools and internal tools, which has made login simple and secure.

The easy single sign-on with OneLogin for many applications is beneficial, and the MFA option provides good security while working well with cloud services such as GCP and AWS.

What is most valuable?

The best features OneLogin offers include a strong MFA option for security and excellent compatibility with all cloud services. OneLogin integrates with all tools, which helps manage access to different environments easily, especially in cloud and DevOps work.

The MFA option in OneLogin stands out because the features currently in use are very useful, integrating with all internal applications and other third-party applications and adding strong security with options such as push notification and OTP authentication app. The setup was simple for users and helps protect cloud accounts from unauthorized access.

OneLogin has positively impacted the organization mainly by saving time for the IT team. Previously, password reset issues were a challenge, but now everything is enabled through MFA and single sign-on with all applications, which saves considerable time and enhances security.

What needs improvement?

OneLogin could be improved with simpler user management features, though the current interface is relatively straightforward to use.

For how long have I used the solution?

OneLogin has been in use for two years.

What other advice do I have?

Overall, there is satisfaction with OneLogin, and based on the current experience with the product, it would be recommended to other users.


    Daksh Yamal

Single sign-on has simplified secure access and reduced support tickets across all applications

  • January 28, 2026
  • Review from a verified AWS customer

What is our primary use case?

OneLogin serves as my organization's single sign-on platform to simplify user login and avoid the need to remember multiple passwords. We have set one strong password in OneLogin that enables users to access all business applications in my organization securely and easily. We have integrated a significant number of business applications under OneLogin, where they are secure and simple to access.

OneLogin functions as a single sign-on platform to access all our business applications across the different departments in my organization. Most, if not all business applications support single sign-on, ensuring a smoother onboarding and offboarding experience with a centralized application dashboard and an easier login experience.

What is most valuable?

The best features OneLogin offers include integration, seamless integration, security, single sign-on, and encryption. All the features are very important, especially when working with two-factor authentication, which boosts the security layer in my organization. Additionally, the seamless integration with different applications and systems in my organization has been effective, particularly for promoting collaboration.

Since OneLogin is a cloud-based solution, we are able to access it on various devices as long as we are connected to the internet, and this has truly boosted our remote collaboration. Since we started using OneLogin, we have been able to access all our accounts utilizing personal smart devices. It has simplified how we log into different applications through one strong password, enabling us to save considerable time and cost. It has been very convenient for employees working remotely where they can collaborate effectively. OneLogin allows quick access through single sign-on and the ability to send a security pin with one tap. It has also reduced the number of support tickets through the self-service reset password portal.

We have been able to directly integrate it to different directories where we are able to collaborate remotely and work from home conveniently. The experience is very seamless with no technical hiccups or glitches. One simply uses OneLogin to sign in to multiple business applications where we can use different applications throughout the day. OneLogin prevents cybersecurity attacks before they happen, and we are more vigilant.

What needs improvement?

The only downside I see with OneLogin is that there are some limitations with using the apps provisioning APIs that can lead to some termination or provisioning action not being completed. Additionally, the customization of the frequent tab should be improved.

For how long have I used the solution?

I have been using OneLogin for the past seven years.

What do I think about the stability of the solution?

I have not experienced any downtime or lagging, so OneLogin is very stable.

What do I think about the scalability of the solution?

OneLogin is very scalable and handles my organization's growth efficiently.

How are customer service and support?

OneLogin's customer support is very proactive and supportive. We are able to reach them at any time, 24/7, and they have been able to solve all our issues on time since we started contacting them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Salesforce Identity, but that was a long time ago.

How was the initial setup?

The pricing is very transparent, and the setup is also very straightforward.

What about the implementation team?

I purchased OneLogin through the AWS marketplace.

What was our ROI?

We have achieved significant savings through minimizing help desk tickets because if one wants to change or reset a password, there is a self-service reset password portal. Time has been saved through single sign-on where we use one strong password to sign into all our business applications, thus saving considerable time compared to what we were doing previously. OneLogin has also made it easier to roll out new services to our employees, increasing our engagement with clients and employees. Our IT operations now spend less time managing accounts and can focus on other tasks.

We have been able to save 50% of our cost and time.

What's my experience with pricing, setup cost, and licensing?

So far, OneLogin is very cost-effective and easy to use. Cost is transparent, customization is adequate, and the support is satisfactory.

Which other solutions did I evaluate?

Before choosing OneLogin, I evaluated Gluu as another option.

What other advice do I have?

OneLogin is a great password management solution that adds security to all our business applications and consolidates password management, saving time and costs. OneLogin is very easy to use, cost-effective, and bolsters organizational security. It simplifies password management and saves considerable time and cost through easy login into different applications, also enhancing productivity because employees can focus on their daily activities.

The main business problem we wanted to solve while switching to OneLogin was users having to remember too many passwords due to the number of systems we have. We also wanted to ensure security over our business applications. Since then, OneLogin has handled security and has simplified the login experience greatly.

I rate this product an 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Neha Chhangani

Centralized access has streamlined onboarding and strengthened secure authentication workflows

  • January 24, 2026
  • Review from a verified AWS customer

What is our primary use case?

My primary use case for OneLogin is centralized identity and access management with single sign-on and multi-factor authentication across multiple internal and cloud-based applications. I use OneLogin to manage user authentication for SaaS applications, internal tools, and third-party platforms. Instead of maintaining separate credentials for each application, OneLogin allows me to enforce a single, secure identity for users, which significantly reduces password fatigue and improves security. Additionally, OneLogin helps me with user lifecycle management, such as onboarding, role-based access control, and de-provisioning users when they have left the organization.

A good example of how I use OneLogin for onboarding is when a new employee joins the organization. Once the user is created in my directory, the account is automatically synced to OneLogin. Based on the user's role and department, OneLogin assigns them to predefined roles and groups. On the employee's first day, they receive a single set of credentials and can access all required applications through OneLogin SSO without IT having to manually grant access to each system. This process has significantly reduced onboarding time, minimized access-related errors, and ensured that new hires have secure and immediate access to the tools they need from day one.

What is most valuable?

OneLogin's core value is its SSO capability, which provides a powerful mix of identity and access management for me. Users log in once and get access to all their cloud and on-premises apps via a central portal. This eliminates password fatigue, reduces help desk tickets, and simplifies user workflows across multiple users. OneLogin incorporates risk-based authentication using machine learning. It analyzes context and prompts additional verification only when risk is evaluated. Seamless integration with existing identity sources such as Active Directory, Google Workspace, and others allows admins to centralize identity management.

The single sign-on feature has had the biggest impact on my team, immediately improving productivity and user experience from a day-to-day perspective. Employees no longer need to remember or manage multiple credentials for different applications, which reduced login issues and password reset requests significantly. For the IT team, SSO simplified access management because application access is controlled centrally through OneLogin instead of being handled separately for each system.

While risk-based authentication and identity source integrations are extremely important from a security and automation standpoint, SSO delivered the most visible and immediate value to both end-users and support teams, making it the most impactful feature overall.

OneLogin has positively impacted my organization both from a security and operational standpoint. It helped me standardize authentication across applications by enforcing single sign-on combined with multi-factor authentication. This significantly reduced the risk of weak or reused passwords and improved overall access control. Features such as centralized policies and conditional access also gave me better visibility and control over who can access what. For end-users, the experience is much smoother. Employees can access all required applications from a single portal, which improves productivity and reduces frustration. As a result, I have seen fewer support tickets related to login issues and password resets. Overall, OneLogin has helped me improve security, increase efficiency, and scale my identity management processes as the organization grows.

What needs improvement?

OneLogin has been a good experience, but there is a scope of improvement in every application, especially in the admin user interface and overall usability. For new administrators, the dashboard and configuration screens can feel complex and not always intuitive. Some advanced settings are deeply nested, which increases the learning curve. A more modern, streamlined UI and guided setup flows would improve the admin experience. Reporting and analytics is another area for improvement; while OneLogin provides basic audit logs and reports, more customizable and detailed reporting would be helpful. Additionally, documentation for advanced use cases such as complex integration, custom application, or troubleshooting provisioning issues could be more comprehensive and easier to follow.

Pricing transparency and packaging could be clearer, especially as organizations scale and add more advanced features. Overall, these are incremental improvements rather than major gaps, and addressing them would make OneLogin an even stronger IAM solution.

For how long have I used the solution?

I have been working in my current field for four years.

What do I think about the stability of the solution?

I have had no issues with downtime or reliability; OneLogin has been stable in my experience. Since implementation, I have not encountered significant downtime or system outages that affected end-users. The platform handles authentication requests, SSO, and directory synchronization reliably, even as the number of users and integrated solutions has grown. Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.

What do I think about the scalability of the solution?

OneLogin's scalability handles growth in both end-user count and the number of integrated applications very well. As my organization expands, adding new employees, departments, or SaaS applications does not negatively impact performance or system reliability. Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.

How are customer service and support?

The customer support experience was excellent. I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations. In each case, the support team was responsive, knowledgeable, and professional, providing actionable guidance that helped me resolve issues effectively.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

OneLogin is the first solution that I am using; I did not use any previous solution before OneLogin.

Before using OneLogin, I evaluated other options and access management solutions, including Okta, Azure Active Directory, and Ping Identity.

How was the initial setup?

I had a good experience with the user identity synchronization across directories functionality. OneLogin makes it relatively straightforward to integrate with multiple identity sources, including Active Directory, LDAP, and cloud-based directories. This synchronization ensures that any changes made in the primary directory, such as onboarding a new employee, updating roles, or offboarding a departing user, are automatically reflected across all connected applications. This functionality has significantly reduced manual work and errors for my IT team.

What was our ROI?

One of the most tangible benefits has been the time saved for both IT and end-users. With single sign-on and automated user provisioning, onboarding a new employee now takes under an hour compared to several hours or even days previously. Offboarding is instantaneous, which reduces security risk and frees IT resources for other critical tasks. I have also experienced a reduction in help desk support tickets related to password resets and login issues that are roughly 30 to 40 percent lower than before. From a security perspective, the automated lifecycle management and risk-based authentication features have reduced the likelihood of unauthorized access, which, while harder to quantify, protects the organization from potentially costly security incidents.

I have seen clear, measurable improvements since implementing OneLogin, including a reduction in support tickets related to login issues and password resets. After rolling out single sign-on and MFA through OneLogin, password-related tickets dropped by roughly 30 to 40 percent as users no longer needed to manage multiple credentials across different applications. I also saw improvements in onboarding efficiency, with the time required to provision access for a new employee reduced from several hours or even days to under one hour, since most access is now assigned automatically based on roles and groups. I have experienced fewer access-related incidents and better audit readiness due to centralized login and reporting.

What's my experience with pricing, setup cost, and licensing?

Pricing is clear and competitive; while it is not the cheapest solution in the market, I found that the cost is justified given the combination of SSO, MFA, adaptive authentication, and lifecycle management features I receive. The initial setup cost was moderate. Basic single sign-on and directory integrations were straightforward to implement and did not require significant professional services. In terms of licensing, OneLogin's plans are flexible and allow me to scale user count and add advanced features as needed. I was able to align my subscription with the specific features I use, which helped optimize cost without paying for functionality I do not need. Overall, the pricing, setup, and licensing structure are transparent and deliver a good return on investment, especially when considering the operational efficiency and security improvements gained from using OneLogin.

What other advice do I have?

I would like to add a few more points about how I use OneLogin based on my experience. The process has significantly reduced the onboarding time, as I have mentioned.

I do use OneLogin Smart Factor Authentication to adjust authentication flows in real time, though in a targeted way rather than across all use cases. I have configured smart factor policies to evaluate contextual signals such as user location, device, IP reputation, and login behavior. When the risk level is low and the user is logging in from a known device or trusted network, the authentication experience is kept simple. If OneLogin detects higher risk, such as a login attempt from a new location, unfamiliar device, or unusual behavior, it dynamically enforces additional verification steps such as MFA. This approach allows me to maintain strong security without creating unnecessary friction for users during normal, low-risk access.

My impression of OneLogin's ability to provide a seamless end-user experience is very positive. The single sign-on functionality ensures that users only need to remember one set of credentials to access all their applications, which eliminates password fatigue and reduces login-related frustration. Employees can access everything from email to collaboration tools, project management systems, and internal dashboards through a single portal. MFA is integrated smoothly and supports various options such as push notifications, authenticator applications, and biometrics. Overall, the login and authentication experience is intuitive and fast, which has resulted in fewer support tickets, improved productivity, and higher user satisfaction. From a usability perspective, it successfully balances security with convenience, which is essential for widespread adoption across the organization.

I have used the adaptive login flows with Vigilance AI, and they have added an extra layer of security and intelligence to my authentication process. Vigilance AI analyzes contextual signals such as device, location, IP reputation, and user behavior to dynamically assess risk during each login attempt. Based on that assessment, OneLogin adjusts the authentication flow in real time, for example, prompting additional verification steps only when unusual or high-risk activity is detected. This approach has been very effective in reducing the risk of unauthorized access while keeping the experience smooth for trusted users.

The integration of phishing-resistant device trust has had a positive impact on my authentication processes by ensuring that only trusted devices can access my systems. OneLogin adds an additional layer of security beyond traditional credentials and MFA. This reduces the risk of account compromise even if user credentials are exposed, as access attempts from untrusted or unmanaged devices are automatically blocked or require additional verifications. For end-users, the experience remains largely seamless on their managed devices, while potentially risky login attempts are automatically mitigated. Overall, phishing-resistant device trust strengthens security without adding unnecessary friction, making my authentication process both safer and more effective.

The role that HR-driven identity management plays in streamlining employee identity handling in my organization is critical. By integrating OneLogin with my HR systems, I automate key parts of the employee's lifecycle. When a new employee is added to the HR system, OneLogin automatically provisions accounts, assigns roles, and grants access to the necessary applications based on their department and job function. Similarly, when an employee's role changes or leaves the organization, access is updated or revoked automatically. Overall, HR-driven identity management ensures a consistent, efficient, and secure process for managing employee identities, which saves time, reduces risk, and improves the overall user experience.

I would recommend others looking into using OneLogin to plan integrations carefully, identifying which applications, directories, and systems they want to connect upfront. Mapping out roles, user roles, and access policies in advance will make onboarding smoother. Start simple, then expand; begin with core features such as single sign-on and multi-factor authentication. Once a team is comfortable, implement advanced features such as smart factor adaptive authentication and device trust policies. Provide training for IT admins on advanced configurations, and monitor and review policies regularly.

OneLogin has strengthened my security posture, streamlined user onboarding and offboarding, and provided a seamless experience for employees accessing multiple applications. I would rate this solution an eight overall for organizations looking for a robust enterprise IAM solution that balances security and usability.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)