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User Friendly & Great Product
What do you like best about the product?
Device 42 is so for the easiest and quickest infrastructure discovery deployment software i have ever seen in discovery and configuration management space. Its cutting edge features and capabilities created to handle Infrastructure Planning and Migrations are awesome.
What do you dislike about the product?
As there is continuous development going on to improve the capabilities of the tool, sometimes its getting difficult to understand the changes happening from version to version. I believe creating a release notes to its users for every release and with every download helps to understand the changes.
What problems is the product solving and how is that benefiting you?
We have used Device 42 for different types of client deployments (Tool based, Script based, Agent based) to collect the most accurate and complete Infrastructure data.
An impressive product with very good technical support
What do you like best about the product?
The product has a broad level of functionality in comparison to other CMDB implementations. However, the fact that the technical support was so efficient is hugely important given that tying in a CMDB to existing systems can be technically challenging.
What do you dislike about the product?
It could be that I'm not familiar enough with the product, but initially my concern would be around the presentation of the information to less technically proficient personnel. In other words, content of the CMDB would likely be useful to business staff and I therefore need an acceptable way to visualise the information in manner that can be consumed by slightly less technically minded people.
What problems is the product solving and how is that benefiting you?
I am still doing a technical evaluation of the product but the primary benefit will be to understand the impact of change and outages on services. Having a centralised view of our infrastructure better positions us to do this.
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