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5-star reviews ( Show all reviews )

    reviewer2783919

Granular discovery has ensured confident workload migration and optimized cloud move group planning

  • December 09, 2025
  • Review from a verified AWS customer

What is our primary use case?

I primarily use Device42 for migration opportunities where workloads have been running in the on-premise data center. Before migration, I need to ensure that I discover everything running in the on-premise data center. I started using it as an assessment tool to explore workload discovery of on-premise data centers, virtual machines, and resources.

One specific project where Device42 helped with workload discovery and assessment was when I was using other assessment tools. In one workload assessment opportunity, the customer was explicitly looking for application-level assessment, which could not be met by other third-party tools at the time. I was really impressed by the workload discovery of applications discovered by Device42. I started using it for application discovery, including the infrastructure discovery of the complete workload.

I started using Device42 because I needed a robust migration plan to ensure that I was not left with any dependency during assessment, since assessment plays a vital role in determining the number of move groups required. During move group planning, I cannot leave any system that is critically dependent on another system in the on-premise environment during migration. To be cautious of workload discovery, Device42 provides more granularity toward ensuring that the number of systems parked in the move group are safe to migrate without leaving any dependency.

What is most valuable?

Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud.

For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud.

Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud.

Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.

What needs improvement?

The features I appreciate most about Device42 are the agent-based service providing more granularity and metrics. However, I foresee areas of improvement for the agent-less solution, which could be very useful for those organizations that might not allow configuring an agent in their source machines for workload discovery.

I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other. The network graph representation can be matured, which I find useful.

For how long have I used the solution?

I have been using Device42 for four years.

What do I think about the stability of the solution?

Device42 is stable and has been reliable for my organization. I find myself more confident using Device42 because I have been well-versed with this tool for a couple of years.

What do I think about the scalability of the solution?

Device42 handles my organization's growth and changing needs well. Although it has some dependency on the number of agents, if you understand all the prerequisites shared by Device42, it is very much scalable and allows you to design your discovery solution without facing any challenge.

How are customer service and support?

Customer support for Device42 is fantastic. They have quick SLA responses and provide support through call, email, and chat, effectively assisting me with any agent configuration or troubleshooting issues.

Which solution did I use previously and why did I switch?

Prior to Device42, I was using Cloudamize and Migration Evaluator. Before choosing Device42, I evaluated AWS native Migration Evaluator.

What was our ROI?

As part of workload assessment, Device42 has enabled me to meet the required TCO calculation, helping to generate ROI while doing a workload assessment with TCO of five years and three years. It has facilitated bringing in the right-sized systems for the public cloud environment, ensuring these systems are rightly sized based on metrics and inventory captured for on-premise systems. The TCO calculations based on five years and three years have yielded a remarkable ROI compared to on-premise workload, validating the business case submission to the customer.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for Device42 is that it is really reasonable. Compared to other competitors, it does not cost much, and I would recommend it from a cost perspective.

What other advice do I have?

For anyone looking into using Device42 for workload discovery of their on-premise data center resources and planning to move to the public cloud, I recommend Device42 because of the level of granularity it generates, which instills more confidence during migration.

Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market. I gave this review a rating of 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Information Technology and Services

G2 Feedback

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
The platform helps enterprises gain visibility into their IT assets, applications, and network dependencies.
What do you dislike about the product?
The organization should provide a demo or free trial for businesses and individuals to try out if the platform meets their need.
What problems is the product solving and how is that benefiting you?
Device42 provides comprehensive solutions for IT infrastructure, including asset management, data center management, and dependency mapping. With a growing customer base and strong industry presence, Device42 is recognized as a reliable and innovative IT asset management solution provider.


    Leisure, Travel & Tourism

Powerful discovery and ADM solution and outstanding support

  • June 14, 2024
  • Review provided by G2

What do you like best about the product?
Overall we're ery happy to be a Device42 customer, they're very customer oriented and working together with them happens always on a partnerhsip level and in a very kind way.

Their support is really outstanding, of course during the implementation there were challenges and areas for improvements, but they picked them up and made sure they get solved. This was not just limited to the beginning, they really try to make sure we're continously a satisfied customer.
In case we run into questions or issues we can always rely that the support is picking it up very open minded and tries to help us to get it solved, without questioning immediately whether we can proof that the root cause isn't in our environment but in Device42, that's great team work.

They're also very good in continuoulsy developing the product further, release new features and strive to make it better and better. The solution is very user friendly designed, but also very powerfull with all it's discovery features.

At the beginning I was a bit missing a standardized training approach, like web based trainings to have an easier entry to some topics, as it might be a bit overwhelming studying the documentation or always engaging a Customer Success Engineer, but recently they also started their Academy which contained from the begining a good set of trainings and also a certification apporach. Also here the content is constantly growing and improving.

When we were looking for a discovery solutions with Application Dependency Mapping feature, Device42 made a big difference to their competitors during our evaluation from a functional perspective and also with their support concept and they proofed it until today that we went for the right solution.
What do you dislike about the product?
I can't really say there is somehitng I dislike.
What problems is the product solving and how is that benefiting you?
Device42 is designed in a way to cover everything you need, to discover your environment entirely and get great visibility to everything. Previously we struggled that we have ONE solution to discover all kind of servers properly, be able to do Application Dependency Mapping and also be able to dicover typical data center infrastructure devices and their relations in an easy and professional way, Device42 definitely solved this challenge. Furthermore they also do there best to get most out of the data in an automatic way and show what we have in our environment (e.g. overview about subnets, vendors, models, software).


    francois s.

Easy to use and good support team

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
Device 42 is a tool easy to use, but also easy to manage and maintain. Easy to run updates, deploy settings etc ...
Year after year, we receive valuable new features and the product increasingly meets business needs.
Every time we have support request, we have someone engage to close the case.
On top of that, with API provided by D42, we do many integration with our internal tools, it is very help full for us.
What do you dislike about the product?
We run D42 for years, there is nothing we dislike, but if we can have an external database to offload VM load when we have high volume of requests.
What problems is the product solving and how is that benefiting you?
Datacenter are most of the time hosted outside of the company. Having a sharp idea of how our datacenters or server rooms are is very important to be able to take good decision and be able to run remote support with physical devices.
Also audit period is very stressfull, now with D42, we have scheduled reports and it is easy to show to auditors what they need.


    Maciej H.

Awesome tool and supportive team behind it

  • March 20, 2024
  • Review provided by G2

What do you like best about the product?
I really appreciate how Device42 integrates with legacy solutions and enhances the portfolio of tools
What do you dislike about the product?
I wouldn't call it dislike, but I hope that Device42 would be more ITIL aligned at some areas
What problems is the product solving and how is that benefiting you?
Device42 enhances Configuration Management process and acting as CMDB and Auto Discovery tool


    Janardhan M.

Best tool in Market to manage, discover, analyze Datacenter Infra

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Best thing about Devie42 is very easy to understand , implement , discover all kind of devices in your infrastructure . Device42 has it all what is needed to anaylse your datacenter infra , not only physical compute , network devices but also you can analyse power usage .

10/10 to Device42 team and customer service support team . Customer service support is always prompt in helping and they are simply genious who can turn around thigs very quickly .

Thank you team , Keep doing the great work you are doing !!!
What do you dislike about the product?
There is nothing to dislike Device42 but yeah as tool is very cool to use , implement , we like customers , our expections keep growing , we hope device42 will keep growing and keep adding new features to their product.
What problems is the product solving and how is that benefiting you?
There are so many problems which we have managed to analyse using device42 portal . Definately its benefiting us and if you are looking for device42 , i would recommend you go for it as you will understand benefits once you start using it.


    Tim D.

Administrator / Technical

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Easyness of use. The product get better with every update. The support teams are fantastic.
What do you dislike about the product?
Getting results was slkow until this new release.
What problems is the product solving and how is that benefiting you?
Cisco, printers,servers, laptops, newtwork switches, ap


    Mark R.

Device42 discoveries

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
Do you really know what you have infrastructure wise, getting Device42 to discover your infrastructure either on-prem or cloud and you will
What do you dislike about the product?
Nothing, always evolving with customer needs.
What problems is the product solving and how is that benefiting you?
Finding expiring certificates, zombie servers, right sizing servers when migrating to the cloud, new devices customers didnt know they have.


    Computer Software

D42 Support responds is superb and answers to my quires are on time and correct steps

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and easy to explain to customers
What do you dislike about the product?
So far none that i dislike .. all is good and fine
What problems is the product solving and how is that benefiting you?
regarding licencing
Recommendations to others considering the product:
Ease of use


    Information Technology and Services

Best Discovery and Application Dependency Mapping tool

  • June 08, 2021
  • Review provided by G2

What do you like best about the product?
Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.
What do you dislike about the product?
Current topics in online documentation are in function sequence or classified by function, would prefer to see it in the deployment sequence, for example Overview, Deploy, Manage, Reports. Current documentation table of content: Accounting, API Overview, Appliance Manager, Administration, Applications, Auto Discovery.
What problems is the product solving and how is that benefiting you?
Discovery and Application Dependency Mapping reports required for Datacenter migration.