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Reviews from AWS customer

3 AWS reviews

External reviews

176 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Simone F.

Reliable and powerful DAM & Image Distribution service with many features and great support

  • February 17, 2022
  • Review provided by G2

What do you like best about the product?
Cloudinary is an excellent service for Images & Video runtime processing to distribute your content via CDN. The Digital Asset Management (DAM) system is built with an intuitive interface that allows every user, with different technical proficiency, to manage and share assets with stakeholders.
Cloudinary has a solid technical background, and developers build it for developers. It provides many features to process assets on demand when consumed on your site, adding on top a reliable CDN to distribute around the globe your content optimized and transformed as you want and need.
Cloudinary is always improving and listening to your needs and very often you have the chance to talk directly with Product Owners and responsible members to suggest changes and have a open exchange on features and usability.
Last but not least, Cloudinary offers an excellent support service, and with the Platinium Support responses to your questions, doubts and technical issues will come in minutes.
What do you dislike about the product?
It takes some time to master all the technical features provided by Cloudinary, and they are not always so intuitive to set up and manage. It is definitely recommended to have a technical responsible member in your team to take care of the system because business requirements need to be "translated" in implementation details on the Cloudinary platform.
SDKs and APIs can be improved and in some cases the usage is cumbersome or not intuitive, which means that your development can be slowed down since you need to ask for support to understand the use of some features fully.
DAM feaures can be improved but the company is on it.
What problems is the product solving and how is that benefiting you?
We have ultimately handed over the media asset management to a SaaS system, and our developers barely worry about displaying and optimizing media content in our platform. We also simplified the architecture of our ecosystem unifying in a single system DAM and distribution of media.
Recommendations to others considering the product:
Always involve technical members because it has a steep learning curve in some cases and there're many details to be taken in consideration when setting up your accounts. Ask often support to understand better how to optimize your content delivery.


    Rosie B.

Great experience & excellent customer service

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
We work closely with the Cloudinary team as our DAM and CDN provider, but what has most impressed me is the responsiveness, time, and effort they take to consider all our use cases and how to evolve what we use their tools for. I think their customer service is second to none, thank you Maor and Guillaume! They always make the time and talk us through options/answer any questions we have and we've had frequent calls with them to discuss features, campaigns and future roadmap items.
What do you dislike about the product?
There's nothing to dislike about Cloudinary, we're pleased with the product and service provided!
What problems is the product solving and how is that benefiting you?
Currently our main focus is on improving QA, starting to automate some of it gradually via test & learn. In the future would love to explore machine learning tools for QAing of content. Outside of that the main purpose is as our DAM and CDN provider for all images.
Recommendations to others considering the product:
If you want great service and a team willing to listen and share best practice & help you evolve your content needs then they are the company for you!


    Jānis A.

Excellent service! Fast, reliable, and secure image CDN with automatic transformations capabilities

  • February 09, 2022
  • Review provided by G2

What do you like best about the product?
Great product! We like photo edit features from URL. It takes some time to learn how to use it, but it has excellent documentation and helpful learning resources.
Great customer support! If We have any questions, the answer comes quickly, and it's always precise - up to a point - with deep thought on the best solution for our issue.
What do you dislike about the product?
WEB GUI for named transformations is not as simple to use, and we can't edit change transformation by editing its URL. Instead, we must use GUI, and sometimes it's not so handy, but it does not affect the day-to-day work.
What problems is the product solving and how is that benefiting you?
We use Cloudinary to store and deliver images to multiple systems, including WEB pages and mobile apps. Doing this with Cloudinary allows us to transform photos based on device size and create compositions of numerous images - we use this feature a lot.
Recommendations to others considering the product:
Excellent service! Fast, reliable, and secure image and video CDN with automatic transformations capabilities.


    Verified User in Retail

Great product, excellent customer service

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
Excellent: documentation, technical capabilities (especially APIs), support by TAM, customer service response times, transparency in costs
What do you dislike about the product?
Some technical bugs exist (cache invalidations for certain conditions). UI could be improved in some cases.
What problems is the product solving and how is that benefiting you?
Delivering (responsive) media for multiple webshops (both B2C and B2B). Using dynamically generated image overlays.
Recommendations to others considering the product:
All around great experience. Everyone at Cloudinary was kind and eager to support. Great company.


    Michael M.

Perfect solution for Image and Video hosting, processing and more!

  • November 29, 2021
  • Review provided by G2

What do you like best about the product?
It's easy to get started using Cloudinary; then, from there, it's fantastic to find all the features that improve the image/video pipeline in your app. After having used it for 5+ years, I can't imagine anyone not leveraging Cloudinary!
What do you dislike about the product?
There are few downsides, if any. It requires a bit of a different design process to upload and manage image/video assets, but once started, it's hard to stop.
What problems is the product solving and how is that benefiting you?
For a long time, we managed our own images. Hosting them on our servers, using 3rd party tools to crop, compress, and convert them. These other tools (such as ImageMagick) were great when they worked, but our dev team found themselves troubleshooting odd colorspace issues and having to add additional tools to compress images further. Then yet another tool to handle cropping.

Once we started adding videos, the complexity got unbearable.

Cloudinary in its simplest use case is a CDN, providing better and faster access to users around the world. Just as an easy-to-use CDN, it's worthwhile. Then being able to process images and videos is incredible. Simple transformations such as resizing and cropping is easy. The wide range of processing that is provided is useful for any use case we've been able to throw at it.

More recently, with the increased use of video throughout all industries, processing video with some simple API or URL commands is nothing short of incredible. It was a game-changer for our team with close to zero effort.
Recommendations to others considering the product:
Get started using Cloudinary as soon as you can. The hardest part of our transition was transitioning existing assets - which Cloudinary does make easy, but always takes time.

Also, take advantage of their support. Tech support is always constructive and quick to provide high-quality responses.


    Titus W.

Cloudinary is convenient, reliable, and efficient!

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
The image optimization is great for making sure my website has a perfectly sized image every time.
What do you dislike about the product?
Configuring Cloudinary can be a bit difficult to figure out sometimes.
What problems is the product solving and how is that benefiting you?
I'm ensuring every single product page on my website has an optimized image that looks great and increases page speed.


    Human Resources

Using cloudinary is a delight

  • November 24, 2021
  • Review provided by G2

What do you like best about the product?
Best and continuously improving features,documentation and amazing support
What do you dislike about the product?
I dont dislike anything about cloudinary
What problems is the product solving and how is that benefiting you?
Optimize media in website, ability to upload and migrate seamlessly


    Marketing and Advertising

A platform designed for builders

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
Fantastic customer service. The team can help resolve some pretty complex issues quickly.
What do you dislike about the product?
Some of the best information is in the blog posts. It can take some time to go through them.
What problems is the product solving and how is that benefiting you?
It's a very robust image hosting CDN.


    Johan H.

Tech manager

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
Cloudinary improved our image regarding site speed and also works during high traffic. Our customers stopped complaining on our images when we moved to Cloudinary.
Great tool and online support.
What do you dislike about the product?
Nothing yet, the pricing is high but it also delivers with very hiigh quality and saves internal work hours.
What problems is the product solving and how is that benefiting you?
Image compressing, handling multiple requests without any problems.


    Rahul N.

Exceptional Product, No brainer for a startup

  • September 06, 2021
  • Review provided by G2

What do you like best about the product?
Product - Exceptional
Customer Support - Exceptional
Price - Exceptional

Cloudinary is one of the best products I have ever used. It's a complete go-getter product in case you are looking for any image/video transformations tool. Performance is also excellent, so overall, it's a no-brainer for any startup.
What do you dislike about the product?
As of now, nothing. Product is just fine.
What problems is the product solving and how is that benefiting you?
Image transformations, optimization & video streaming.