Freshsales
Freshworks Inc.External reviews
1,226 reviews
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this is not user friendly need some modification
What do you like best about the product?
all search option given its good if go for filter this is not work properlly
What do you dislike about the product?
but not user friendly process very slow .
What problems is the product solving and how is that benefiting you?
best for lead management and analysis of lead utiliziation
Gréât CRM for SMBs
What do you like best about the product?
It's native integration with freshdesk and google workspace is excellent. Automated workflows are a bit hard to grasp
What do you dislike about the product?
Automated workflows are a bit tricky. There is also no clear difference between automated sale sequences and journeys.
What problems is the product solving and how is that benefiting you?
Keeping track of all our customers and the discussions we have with them in once central place
Smooth app,easy to work with.
What do you like best about the product?
Its easy to maneuver through and provides quick data analysis tools.
What do you dislike about the product?
Analytics should come with drop icons based on the data already entered.
What problems is the product solving and how is that benefiting you?
Leads generation and Management. Able to track deal movement and categorize them accordingly.
It's easy and fast to use, also it works very smoothly and does not lag
What do you like best about the product?
FS is very handy to use and everything about the lead displays on the screen at once.
What do you dislike about the product?
Sometime they totally change the system, in starting it creates a bit uneasiness to use
What problems is the product solving and how is that benefiting you?
To keep an account of all the task that i need to perform on respective days
Highly customizable, easy to integrate and use
What do you like best about the product?
Easy to use and integrate with your own application. Great UI and highly customizable.
What do you dislike about the product?
UI is not consistent for all app modules. and not all functionalities have API endpoints for managing/mass update.
What problems is the product solving and how is that benefiting you?
Put all information and interactions with customers in a single place, in addition to relationships between customers.
Reliable, affordable and easy to use tool
What do you like best about the product?
Freshsales is a perfect CRM tool for small to mid-sized organizations for both daily sales-related activities to monthly and quarterly planning. It is easy to operate. All my leads, prospects, clients are categorized and managed properly in well planned stages of sales. managing a team is super easy and Freshsales makes coordination and supervision flawless.
Other than this, various campaigns over phone, whatsapp and email make it a super tool. FS is easy to integrate, atleast to me. I had tried a couple of CRM tools including Leadsquared but FS is unbeatable.
Their support team is super helpful and care for our business.
Other than this, various campaigns over phone, whatsapp and email make it a super tool. FS is easy to integrate, atleast to me. I had tried a couple of CRM tools including Leadsquared but FS is unbeatable.
Their support team is super helpful and care for our business.
What do you dislike about the product?
Working on app is cumbersome prefer web version. Would seriously want FS to integrate AI in their setup for someone like me who uses FS on a daily basis.
What problems is the product solving and how is that benefiting you?
Managing my sales processes and streamlining revenue generation processes.
Freshsales Review
What do you like best about the product?
Very easy to setup Contracts, clients ,lead and service at one place, gather all communication channels with customers under one dashbaord, excellent analytical reports with ability to download the source data , Admin have full control on customization of screen, options and layouts
What do you dislike about the product?
need some more controls in adding custom fields
need to add some on screen help for users to get fimiliar with CRM
pricing module should be more flexible to enable multi level pricing
need to add some on screen help for users to get fimiliar with CRM
pricing module should be more flexible to enable multi level pricing
What problems is the product solving and how is that benefiting you?
Freshsales is helping sales team to record all the leads , follow them to convert into a succes or loose, successful lead will convert into a client with complete details of company business, expected volume of sale monthly / yearly. Management can review the sales performace on a single clickto view all analytics and progress reports and view the weak area where sale is getting low or team is unsuccessful in getting business.
It has been interesting.
What do you like best about the product?
It has an effective CRM tool for a sales team.
What do you dislike about the product?
No plan to train the many actual users on the sales team
What problems is the product solving and how is that benefiting you?
Lead management and sales pipeline management.
Freshsales, my sales booster
What do you like best about the product?
I can organise and approach my sales data easily from single page, the Deals Page. Easy to pick and action deals that need attention and this help boost my sales quota with minimal effort.
What do you dislike about the product?
Not able to create Account, Deals and Contacts form just one page. I need to do this separately and assign Deals to Accounts and Contact to Deals
What problems is the product solving and how is that benefiting you?
Freshsales helps in organising my sales data in bhronological manner so I can approach a lead when it most relevant for me to approach thm.
Freshsales feedback
What do you like best about the product?
Freshsales is a user-friendly interface, seamless lead managementand achieving better customer relationship management.
What do you dislike about the product?
Freshsales could improve if it's offering more customization options.
What problems is the product solving and how is that benefiting you?
Freshsales solves lead and contact management challenges, streamlines sales processes, and provides valuable analytics etc.
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