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Talkdesk

Talkdesk

Reviews from AWS customer

2 AWS reviews

External reviews

2,500 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Saloni S.

Review for Talkdesk

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
When we make a call from talkdesk always makes easy to connect with the customer and best part is its save lot of time like we just dail a number from system and get a call in our phone so there is no personal number sharing. It make our personal data save and can work tension free.
What do you dislike about the product?
There is not mush to dislike the talk desk app as it is all good and the service is also good sometimes I face some technical glitch in calling when I connect to the customer. over all it is the good application
What problems is the product solving and how is that benefiting you?
As it is easy to access and the best part your personal number is not share to anyone and the data remains same even we get the call recording so it saves us many time


    Krishanu roy C.

#excellent #easy to connect #user friendly

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
#user friendly. easy to full out report, dashboard is awsome.
What do you dislike about the product?
NA. Everything is Ok as per our requiremnt
What problems is the product solving and how is that benefiting you?
easy to connect with cx. calls can be routed to our phones


    Pankaj M.

Best application

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
Call quality calls and user friendly. also it helps to resolve issues very easily. No other application is efficient than talkdesk. I recommend all to use talkdesk.
What do you dislike about the product?
Nothing, everything in talkdesk is correct and inporvents can be made with the mobile application callbar. Other than the callbar mobile application, everything is very good.
What problems is the product solving and how is that benefiting you?
Talkdesk resolve all calls issues. It's the most efficient application to be used to work. I recommend all to use talkdesk to resolve their work easily and effectively.


    Anasthasia chelsia Q.

Very good experience

  • October 26, 2022
  • Review provided by G2

What do you like best about the product?
I use the Talkdesk app for calling our customers. I have never experienced any error or fault in application while connecting with our customers. so very satisfied with the services.
What do you dislike about the product?
There is nothing there is to dislike Talkdesk application. I am pretty much satisfied with all the services that I am using so no complaints or dislikes with this application.
What problems is the product solving and how is that benefiting you?
It's solving problem to connect overseas with good quality call. the sound quality and services are perfect so I appreciate the services that this application is providing.


    Kiran K.

Awesome Calling App

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Specially the Ecofriendly use and the call quality along with the connects cannot be compared with any other app.
What do you dislike about the product?
Nothing as such about Talkdesk. There's nothing dislike in it
What problems is the product solving and how is that benefiting you?
The call connects, Showing all the data for the team, which helps monitor actual call attempts and Talktime under one roof.


    Aniket S.

Talkdesk Review

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
Call quality is good and the connectivity is nice.
What do you dislike about the product?
Dashboard is not that good and a lot of times there is connectivity issue.
What problems is the product solving and how is that benefiting you?
Connectivity


    Dhruv S.

It's been really helpful, and easy to use. And connectivity is really good too.

  • October 15, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use is there. Conn CTS real easy and voice clarity is amazing.
What do you dislike about the product?
Sometimes it's a bit slow. Lags are there but, overall it's a good experience but, could be made better by making it more user-friendly. That's all I would recommend.
What problems is the product solving and how is that benefiting you?
Connecting without issues wasn't possible as there weren't many options. But, with talk desk it's so easy.


    Priyal C.

Talkdesk has made work life easier.

  • October 15, 2022
  • Review provided by G2

What do you like best about the product?
Talkdesk provides a very user-friendly platform to connect with clients/customers with a smooth process and accessible features to help all business needs. It makes work-life much easier.
What do you dislike about the product?
Compatibility with some ios versions is not accessible; thus, using URL becomes mandatory. I would want its access on all ios versions for easy installation and usage.
What problems is the product solving and how is that benefiting you?
Talkdesk is solving the problem of hassle-free connectivity with customers across the globe, thus making it easier for revenue-generating businesses to increase.


    Siddharth D.

Talkdesk offered me an excellent solution for calling

  • October 15, 2022
  • Review provided by G2

What do you like best about the product?
Talkdesk has great connectivity. The calls are connected instantly. The feature to use an external device is a godsend and helps a lot. The access to call logs is helpful and also you can see the calls you've missed in a list. Call monitoring and call listening is a great future and it helps to listen to your own calls and assess. The callback scheduling is of great help too and the widget pop up is excellent.
What do you dislike about the product?
Not applicable as the experience of using talkdesk was amazing and it really helped me with my calling. There is literally no downside as of now. The connectivity is excellent.
What problems is the product solving and how is that benefiting you?
The connectivity issue was a huge problem and talkdesk is great at instant connectivity. It benefited me as I could speak with my prospects and it helped me in increasing my conversion rate a lot.


    Hitesh G.

EXPERIENCE WAS GOOD

  • October 14, 2022
  • Review provided by G2

What do you like best about the product?
CONNECTIVITY IS GOOD, AND VOICE QUALITY IS ALSO OK
What do you dislike about the product?
Dailing NUMBERS COME UNDER SPAM for customers.
What problems is the product solving and how is that benefiting you?
Basically, I am using it for connecting to the international customers