Talkdesk
TalkdeskExternal reviews
2,501 reviews
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It is is one of the best application
What do you like best about the product?
It is very user friendly very simple to use, very user friendly interface
What do you dislike about the product?
At times due to improper network the app tends to get stuck this can be improved
What problems is the product solving and how is that benefiting you?
Very useful to make international calls
Best Blend of Human Voice call & Technology
What do you like best about the product?
User friendly
Fast connects
no charger no battery issue
no delay
superb call quality & noise cancellation
Fast connects
no charger no battery issue
no delay
superb call quality & noise cancellation
What do you dislike about the product?
ringtone....very harsh ...should be melodious
What problems is the product solving and how is that benefiting you?
connecting delay with harsh ringtone
Recommendations to others considering the product:
Quality Product.hasslefree
Best calling app for abroad
What do you like best about the product?
It is not a platform-dependent app. I have different devices; installing it and logging in is enough; we don't have to do anything else. It is very user-friendly; in the application, it is one of the essential things for an application to be very friendly. We don't need any training to work on the talk desk. While using it, we don't face any problems. The load on the processors is also less. If somehow we forget the password, retrieving is also easy. I will surely recommend this to any of my friends.
What do you dislike about the product?
There is nothing in the application that I have competent about, but still, it is an application, and there is always an upgrade waiting.
What problems is the product solving and how is that benefiting you?
We use Slash before working on the talk desk; we use to face problems, like call disconnecting on their own, Call not getting connected in the first place. It uses to hang in between the ring.
Recommendations to others considering the product:
Best user-friendly Interface, Easy to connect and dispose of the call, Best service app.
Best calling App for Abroad
What do you like best about the product?
The dialer is pretty handy to use when making multiple calls
What do you dislike about the product?
There is nothing as such as of now. I like it
What problems is the product solving and how is that benefiting you?
We use it for CRM handling and resolving the customer problems
Recommendations to others considering the product:
You should definitely use it for international calling as it syncs with your CRM making it easier for multi calling
Talkdesk is very user friendly so I would recommend people to use that
What do you like best about the product?
The best part of Talkdesk is its Interface
What do you dislike about the product?
The application for mobile does not shows the talk time while speaking to the customer so I think that should be updated
What problems is the product solving and how is that benefiting you?
We are speaking to the international clients and solving their query and the benefit is that comparatively the voice clarity and connectivity is much better
I just love the way it works for international calling. It is amazing.
What do you like best about the product?
I love it because it's very simple and easy to use. Also it has a options to drop a VM and you can send text messages too.
What do you dislike about the product?
There nothing much that I dislike about the product.
What problems is the product solving and how is that benefiting you?
I use TD to call US and other countries. It's so easy and amazing. Also the call quality is best in the world.
Recommendations to others considering the product:
I will advise everyone to use Talkdesk in place of using other applications. Because the connectivity ratio of calls is best in TD. I never had any issue while using Talkdesk. Best product in the industry.
Talkdesk review
What do you like best about the product?
the voice quality is realy awsome in talkdesk
What do you dislike about the product?
There is nothing to dislike in the talkdesk
What problems is the product solving and how is that benefiting you?
It helped my connecting with the international customers very smoothly. The best thing in talkdesk is its callbar that makes the dailing very easy.
Talk Desk Professional User Review
What do you like best about the product?
adaptive , super easy to use , A+quality
What do you dislike about the product?
Sometimes gets delayed , its quite rare.
What problems is the product solving and how is that benefiting you?
I am connecting with international clients for my organization daily and having clear audio conversations without any disturbance.
Recommendations to others considering the product:
Just go for it , it is the best product we have in the market currently
Review
What do you like best about the product?
Good Software for quality purposes. Decision making
What do you dislike about the product?
nothing to dislike about the software the software work great.
What problems is the product solving and how is that benefiting you?
We use it to record our calls for decision-making and process improvement.
Recommendations to others considering the product:
Very good software Can consider implementing for telecom purposes.
I would recommend Talkdesk to any company that is looking for a reliable and stable call service.
What do you like best about the product?
With the Live reporting function, I can see my status in real-time, which allows for effective monitoring and maintaining Service Level agreements.
What do you dislike about the product?
There is nothing much that I dislike about Talkdesk, but it would be much better if the call gets disconnected after the customer disconnects the call
What problems is the product solving and how is that benefiting you?
Talkdesk is the best application I have used for calling customers across the globe and helping them give the best services available. Benefits of checking the status and number of calls made, the timing of the calls. It is excellent software.
Recommendations to others considering the product:
Talkdesk will be the solution to all problems relating to call, good voice quality, easy to use, you can hold on calls, good desktop application, good mobile application, it allows me to record calls and listen to them whenever I want. So overall amazing product
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