Workato Enterprise Automation Platform
Workato, Inc.External reviews
766 reviews
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Effortless Integration with Incredible Features
What do you like best about the product?
I really think the UX is amazing and clear, which makes Workato very user-friendly. It's a beginner-friendly tool that's easy to use, and the features like the AI Hub, API Platform, MCPs, and Copilot help me a lot. The setup is super easy because it's SaaS. Onboarding a new customer takes less than a minute, making the setup process really quick and easy.
What do you dislike about the product?
The retention period can be improved and a better reporting tool is required.
What problems is the product solving and how is that benefiting you?
I use Workato for integrating through multiple applications, which helps with integration, data migration, and API management.
Integrate & Automate
What do you like best about the product?
You can connect with any systems and build your ai agents
What do you dislike about the product?
some connectors are not much robust ex G-sheet
What problems is the product solving and how is that benefiting you?
We developed an integration for user lifecycle management, covering the full Hire-to-Retire process.
Training Made It Easy and Effective to Use
What do you like best about the product?
At first, it was quite complex and I didn’t understand everything. However, after completing the training and getting hands-on practice, it became much easier
What do you dislike about the product?
At the beginning, it can be quite complex and not very intuitive, especially without prior experience. Some features take time to fully understand, and debugging recipes can sometimes be challenging. However, it gets easier with practice and training
What problems is the product solving and how is that benefiting you?
Workato helps us automate repetitive tasks and connect different systems that don’t naturally communicate with each other. It reduces manual work, minimizes errors, and improves efficiency. As a result, we save time, streamline our processes, and can focus more on higher-value tasks instead of routine operations.
Great Low-Code Platform That’s Easy to Implement
What do you like best about the product?
Over experience is good, its low code platform. Very easy to implement.
What do you dislike about the product?
As of now nothing to mention here. will get back If anything comes in my mind.
What problems is the product solving and how is that benefiting you?
Realtime integration.
Automation Simplified with Intuitive Low-Code Builder
What do you like best about the product?
I love Workato's 'low code' recipe builder that makes it intuitive and fast to create complex automations. It allows me to design sophisticated workflows visually, saving hours of manual programming. The massive library of pre-built connectors ensures I can link almost any app without writing code. The interface made getting started very fast, especially with the user-friendly 'Quick start' guides, and basic integrations became functional almost immediately.
What do you dislike about the product?
I find the high pricing and steep learning curve for complex logic can be barriers for smaller teams.
What problems is the product solving and how is that benefiting you?
I use Workato to automate workflows, connecting apps like Slack and Salesforce. It streamlines data syncing and eliminates manual tasks. The low-code recipe builder saves hours of manual programming, and the pre-built connectors allow linking almost any app without coding.
Easy Automation with Workato and Excellent Support
What do you like best about the product?
Its automation process as is very easy I attended one of the workshop held in noida by niyaz official employee at workato there i got to learn how to automate any process using workato how to create an agent , how to create agent recipee and its knowledge base it was full of learning session with workato after learning workato now i am confident that i can work on this platform also i integrated workato with MS teams and JIRA which make my work easy it is very easy to implement its its support from their customer support team is excellenet also ocassionaly i use workato to automate any process
What do you dislike about the product?
its like difficult for beginner to understand and I think there is also some kind of credits mandatory to buy after use the free one
What problems is the product solving and how is that benefiting you?
It solve automation and integration process by its agents and now it saved my time
Handles Heavy Workflow with Ease, Minor Delays in Processing
What do you like best about the product?
I like Workato's load handling capability because we can queue a lot of tasks, and they will be executed successfully. At peak times, I have to manage parallel calls, around 1000-3000 per minute, and Workato’s workflow helps manage this effectively. Also, the configuration is pretty easy, and the console is user-friendly.
What do you dislike about the product?
They queue the webhooks, so the last call to be executed has a delay. If parallel processing can be improved, this delay could be reduced.
What problems is the product solving and how is that benefiting you?
I use Workato for workflow automation to handle webhook calls efficiently, even at peak times with 1000-3000 calls per minute. It queues tasks effectively, though parallel processing could be improved to reduce delays.
Large Connector Library with Quick, Low-Config Setup
What do you like best about the product?
The connector library is large and for the most part each connector works without needing to do much configuration, I only wanted that so I'm happy about that. Setting up a new connection takes probably about a couple minutes and after that I mostly forget it's there, that is what I want a tool like this to be. No more manually trying to figure out where a problem occurred because the source of the information changed the way it structured itself.
What do you dislike about the product?
Pricing will catch you off guard, especially as the data volume grows; the cost can go up in unexpected ways that are difficult to anticipate or track and that becomes annoying quick. Some of the niche connectors are still a little underdeveloped, missing options that the main connectors have had for years. Oh and the support staff responds quick but sometimes they close your ticket without fixing the issue, cool thanks.
What problems is the product solving and how is that benefiting you?
We were pulling data from a dozen or so places - ad platforms, CRM, spreadsheets everywhere in SharePoint - and someone was basically wrangling all of that by hand. Workato has created connectors that run independently and pull all of that into our warehouse. Now the team actually uses data rather than spending half of their time getting data.
Streamlined Automation with Powerful Integrations
What do you like best about the product?
I use Workato primarily for integrating enterprise systems and automating end-to-end business processes across multiple departments. I like how it eliminates manual data entry and repetitive tasks by automating workflows across multiple systems. The wide range of pre-built connectors is one of the most valuable aspects because they significantly reduce the integration time, effort, and technical complexity required to build integrations. Connecting key systems using these connectors was straightforward, and most standard workflows could be set up quickly.
What do you dislike about the product?
The cost and pricing structure can be challenging, especially for smaller teams or use cases with high transaction volumes.
What problems is the product solving and how is that benefiting you?
I use Workato to integrate enterprise systems and automate workflows, eliminating manual data entry and repetitive tasks. The pre-built connectors significantly reduce integration time, effort, and complexity.
Impressive Number of 3rd-Party Connections
What do you like best about the product?
number of 3rd party connections and ease of use
What do you dislike about the product?
too technical for marketers to use. Making it simpler will help
What problems is the product solving and how is that benefiting you?
opens sitecore to 3rd party connections I dont need to build in-house
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