
Workato Enterprise Automation Platform
Workato, Inc.External reviews
643 reviews
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Helps us solve data issues when native applications fall short
What do you like best about the product?
The amount integrations available, and complex workflows you are able to create.
What do you dislike about the product?
Somewhat of a learning curve top master workflows.
What problems is the product solving and how is that benefiting you?
Moving data and insights from one source to another where we can take actions on it.
Excellent Tool. Easy to Use with Powerful Results
What do you like best about the product?
Workato is a powerful middleware tool that allows us to automate our processes better. Workato is low code/no code making it easy to learn and quick to deploy. It connects to most of the tools in our tool stack.
What do you dislike about the product?
Different middlewares are better for different tools. Mulesoft could make sense to have in tandem/instead of Workato if we had Salesforce. It really depends on what your stack consists of.
What problems is the product solving and how is that benefiting you?
Workato allows us to unlock the ancillary potential of our existing tools. With Workato, we can do more than ever before. Limited, underperforming tools can now communicate with our entire stack.
Very good
What do you like best about the product?
Many connectors
Good support
Easy to use
Good support
Easy to use
What do you dislike about the product?
Complex webhook process
Hard navigation and monitoring
Hard navigation and monitoring
What problems is the product solving and how is that benefiting you?
Integration between business critical systems and reducing manual work
Great Client Support/Customer Service
What do you like best about the product?
Intuitive and easy to deploy/get up and running. Provides great customer/client support, with 24-hour chat, a ticketing system and a customer support team that is very collaborative and responsive to customer needs/requests.
What do you dislike about the product?
Bulk processing functionality, such as simple data replications, could be more robust. Not designed for large, complex integrations. Data limits and timeouts require recipes to include pagination and other strategies. Also, error handling for timeouts must be developed -- it is not handled by the standard Error Handling Tasks in Workato. Not designed for ETL - would like to see this functionality built out.
What problems is the product solving and how is that benefiting you?
Automated many arduous tasks to free up time and labor for staff -- less time doing manual data entry.
Integrated, connected and simplified the technology stack into one platform to create a consolidated view across all arms of the business,
The platform was easy to learn, which meant the IT team could quickly master the Workato platform while leveraging their existing technical expertise and improving their productivity.
Integrated, connected and simplified the technology stack into one platform to create a consolidated view across all arms of the business,
The platform was easy to learn, which meant the IT team could quickly master the Workato platform while leveraging their existing technical expertise and improving their productivity.
Perfect tool for Citizen integration - this is next gen iPaaS for real!
What do you like best about the product?
There is no need to worry about infrastructure, scaling, or behind-the-scenes technical details. Very easy to use and has a slight learning curve. Powerful for most of the use cases.
What do you dislike about the product?
Not suitable for specific niche use cases. ETL is not its strong suite.
What problems is the product solving and how is that benefiting you?
Speed to market
Time to Value
Providing quick ROI
Enterprise-wide adoption
Ease of use
No worries about technical debt
Time to Value
Providing quick ROI
Enterprise-wide adoption
Ease of use
No worries about technical debt
Workato - An excellent integration solution
What do you like best about the product?
Ease of Workflow configuration ,
Highly availability of Technical Support ,
no code solution platform,
Developing new features and making improvements constantly
Highly availability of Technical Support ,
no code solution platform,
Developing new features and making improvements constantly
What do you dislike about the product?
Dependency on Formulas,
Errors generated are not always straightforward,
frequent updates to OPA versions,
not able to change the start date in the trigger once it is ran
Errors generated are not always straightforward,
frequent updates to OPA versions,
not able to change the start date in the trigger once it is ran
What problems is the product solving and how is that benefiting you?
Automating number of manual processes ,
Easy data orchestration with better User friendly UI experience
Prebulit connectors enables to connect to different applications
Easy data orchestration with better User friendly UI experience
Prebulit connectors enables to connect to different applications
Best Experience so far
What do you like best about the product?
Easy to use and configure. It is really a low-code platform!!!!
What do you dislike about the product?
Should have integrated CICD, DevOps features!!
What problems is the product solving and how is that benefiting you?
Solving almost all problems w.r.t. Integration
Great solution, does exactly what you need it to
What do you like best about the product?
UI and user management are clear and simple to use, the OOB connectors allow us to create some really smart integrations, incredibly reliable, and easy to follow visually (don't need to have decades of coding experience to see what's happening with an integration)
What do you dislike about the product?
The charges are a bit confusing (charge per recipe, and a specific integration may need multiple recipes), but then most platforms don't have a clear structure, so I'm nitpicking
What problems is the product solving and how is that benefiting you?
Allowing us to integrate platforms to minimise manual human intervention and entry errors, reduce duplication of effort, and maximise efficiencies (1 change triggers multiple automatic updates vs. them all being done individually by separate teams at varying times)
Versatile and balanced iPaaS
What do you like best about the product?
Automation of business workflows in the cloud and on-premises applications.
What do you dislike about the product?
The whole IT as a utility idea can often make it challenging to track errors and problems.
What problems is the product solving and how is that benefiting you?
Workato is an enterprise-grade workflow automation platform that enables both business and IT users to quickly build integrations.
Excellent data integration capabilities.
What do you like best about the product?
For creating basic and sophisticated workflows using any combination of apps, triggers, and actions, I like Workato.
I can install a mechanism for IT to escalate open tickets and security issues.
To automate our business operations, we can create integrations.
By eliminating silos and freeing staff from the need to transfer between programs or manually enter data, time can be saved.
I can install a mechanism for IT to escalate open tickets and security issues.
To automate our business operations, we can create integrations.
By eliminating silos and freeing staff from the need to transfer between programs or manually enter data, time can be saved.
What do you dislike about the product?
On the API side, it needs some work.
For small businesses, subscription fees could offer more flexibility
The ability of the Python connection to use libraries other than those that are already accessible is something I would like Workato to enable.
For small businesses, subscription fees could offer more flexibility
The ability of the Python connection to use libraries other than those that are already accessible is something I would like Workato to enable.
What problems is the product solving and how is that benefiting you?
Without writing a line of code, Workato lets you effortlessly connect and manage process automation across local and cloud applications, files, and databases.
Workflows can be designed to automate business procedures that require safe and reliable human interaction.
Directly from the conversation, tasks and workflows can be completed.
Workflows can be designed to automate business procedures that require safe and reliable human interaction.
Directly from the conversation, tasks and workflows can be completed.
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