Workato Enterprise Automation Platform
Workato, Inc.External reviews
644 reviews
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Easily able to make cross platform automations
What do you like best about the product?
I really enjoy the interface it's extremely helpful. I appreciate the ability to drag and select different platforms to create whatever automation you need.
What do you dislike about the product?
I think that there could be more user-guided documentation, when I was first starting out with workato i was having issues understanding what to do
What problems is the product solving and how is that benefiting you?
We are able to create automatic notification systems that send out emails to affected parties whenever we have an escalated ticket in our system
Very useful tool
What do you like best about the product?
I like the best is the ease of learning the product, it is very intuitive and easy to maintain.
What do you dislike about the product?
My main issue is with the log I get from Zendesk, a bit clunky.
What problems is the product solving and how is that benefiting you?
Mostly help me create flows in between 2 systems like SF and Zendesk.
keep everything in structure.
keep everything in structure.
Workato Review
What do you like best about the product?
The support chat is by far the best. They are always so attentive and helpful, as I am still learning the ins and outs of Workato they are amazing!
What do you dislike about the product?
Sometimes there is buggy behavior or inexplicable failures in a recipe which can be frustrating.
What problems is the product solving and how is that benefiting you?
Marketing automation and saving people's time in not having to do essential tasks manually.
A no-code automation software that has pretty amazing functions
What do you like best about the product?
The custom actions that offer much greater customization and functionality in my automation recipe
What do you dislike about the product?
The lack of availability of resources to pick up knowledge on custom actions for applications
What problems is the product solving and how is that benefiting you?
Data archival automations were the main problems. The benefits of automation include very customizable functionalities and many ways to structure it.
Recommendations to others considering the product:
Consult the support team if you are unsure of anything. The product reps from Workato are well trained and very willing to help you if you are in a bind.
Decent product, some small design oversights
What do you like best about the product?
It's got a ton of built in connectors so a lot of integrations can be done out of box and their custom http connector allows for connection to anything with an api.
What do you dislike about the product?
You're limited to 2 http connectors per recipe because they decided to have the action share a connection and they only have a primary and secondary. Combine this with the fact they charge by recipe and it feels like they're encouraging you to use more recipes.
What problems is the product solving and how is that benefiting you?
We're transferring data from one system to another that don't have normal connections and we've saved a lot of manual labor and time.
Easy to get up and running, but also supports any degree of complexity you require.
What do you like best about the product?
Collections feature is inspired. I look forward to its continued development and enhancement.
What do you dislike about the product?
Called recipes do not share context, such as variables with calling recipes which can limit some benefits of advanced architecture applications, such as asynchronous calls to recipes.
What problems is the product solving and how is that benefiting you?
Data synchronization across enterprise applications. Transformations andautomations. We will continue to leverage this tool to improve our enterprise architecture.
Great tool for integration
What do you like best about the product?
Low/less code solution but at the same time rich capabilities for complex integrations/automation
What do you dislike about the product?
I'm missing the ability to execute code (python) without using on-premise solutions
What problems is the product solving and how is that benefiting you?
We are creating automated pipelines between platforms and services. Data sharing through the APIs
Recommendations to others considering the product:
Workato is a great and versatile tool for any integration project. It is a flexible and constantly improving service with responsive support
Excited about the possibilities
What do you like best about the product?
Simple to use interface, lots of connectors for applications that our organization uses. Staff is willing to work with you to determine and prioritize automations.
What do you dislike about the product?
Pricing model based on recipes puts you in a situation where you will end up combining recipes and sometimes searching for other ways to automate.
What problems is the product solving and how is that benefiting you?
We are using workato for connection some of our core Enterprise Systems and exploring using it for Onboarding/Offboarding of employees.
Great experience
What do you like best about the product?
the possibilities with the tool, good support and customer attention
What do you dislike about the product?
The learning curve is a little hard at first
What problems is the product solving and how is that benefiting you?
Integration between systems which are not able to connect. Solve business processes and data flows
Simple, powerful, easy to use
What do you like best about the product?
- almost cover all integration apps
- easy to use
- helpful support
- really helpful on our daily basis work (no need to code, just create the recipe, ta da, the integration already done)
- easy to use
- helpful support
- really helpful on our daily basis work (no need to code, just create the recipe, ta da, the integration already done)
What do you dislike about the product?
- quite hard to debug
- only has one error report although there's maybe several error while processing rows
- only has one error report although there's maybe several error while processing rows
What problems is the product solving and how is that benefiting you?
- post message to slack become easier with Workato
- create Nakama onboarding (create a user in Jira, google)
- update google attribute for our employees based on the data in the database
- create Nakama onboarding (create a user in Jira, google)
- update google attribute for our employees based on the data in the database
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