Workato Enterprise Automation Platform
Workato, Inc.External reviews
763 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Overall a great low-code/no-code automation platform!
What do you like best about the product?
The UI is intuitive and time-to-value in terms of learning it is on point. It's robust, and enough of a no-code/low-code platform that a non-technical person can adopt it. With this its capable of simple or relatively complex operations and has enough customizeability to do most things you would need from your automations and integrations.
Free trainings and certifications are great. Always available chat support, as well as the account-level support (solutions consultants), is fantastic. Great documentation. Community library is also a great addition.
Free trainings and certifications are great. Always available chat support, as well as the account-level support (solutions consultants), is fantastic. Great documentation. Community library is also a great addition.
What do you dislike about the product?
- Introducing to non-technical people can still be overwhelming and daunting. Could maybe use a pre-built library of typical or stand-out automations that display a wide range of triggers, actions usage, and creative use of formulas to achieve different outcomes - so you'd have more things to copy-and-paste-and-adjust from, rather than building from scratch. You can kind of do this by planning ahead and by using the community library, but you'd need to know what you're doing - so it still needs one or two internal ambassadors when you're trying to increase adoption after purchase.
- As a true enterprise solution, they lack lower-tier pricing options for lower scale usage to scale from, or when you're not sure if you can get multiple business units from your company onboard.
- Some most used native connectors may lack a few common actions that are available for some more basic-level competitors (like Zapier), so sometimes you'll need to build your own actions which will pretty quickly turn the tool from no-code to medium-code. This is also true for the more complex and more custom automation cases that you'll need to interact with APIs, so most of the greater benefits of the software are tangible only once you move from no-code to low/mid-code.
- As a true enterprise solution, they lack lower-tier pricing options for lower scale usage to scale from, or when you're not sure if you can get multiple business units from your company onboard.
- Some most used native connectors may lack a few common actions that are available for some more basic-level competitors (like Zapier), so sometimes you'll need to build your own actions which will pretty quickly turn the tool from no-code to medium-code. This is also true for the more complex and more custom automation cases that you'll need to interact with APIs, so most of the greater benefits of the software are tangible only once you move from no-code to low/mid-code.
What problems is the product solving and how is that benefiting you?
Automating manual processes and Integrating systems that we were previously not able to integrate. Automating different kinds of repetitive work has definitely been the biggest cost and time saver for us.
a great integration platform
What do you like best about the product?
1. flexible recipe
2. function feature
3. easy connection setup
2. function feature
3. easy connection setup
What do you dislike about the product?
1. lookup table has column limitation
2. deployment from dev to test and also from dev to prod, better dev->test->prod
2. deployment from dev to test and also from dev to prod, better dev->test->prod
What problems is the product solving and how is that benefiting you?
1. data integration
2. cron job
3. log
2. cron job
3. log
Helps us solve data issues when native applications fall short
What do you like best about the product?
The amount integrations available, and complex workflows you are able to create.
What do you dislike about the product?
Somewhat of a learning curve top master workflows.
What problems is the product solving and how is that benefiting you?
Moving data and insights from one source to another where we can take actions on it.
Excellent Tool. Easy to Use with Powerful Results
What do you like best about the product?
Workato is a powerful middleware tool that allows us to automate our processes better. Workato is low code/no code making it easy to learn and quick to deploy. It connects to most of the tools in our tool stack.
What do you dislike about the product?
Different middlewares are better for different tools. Mulesoft could make sense to have in tandem/instead of Workato if we had Salesforce. It really depends on what your stack consists of.
What problems is the product solving and how is that benefiting you?
Workato allows us to unlock the ancillary potential of our existing tools. With Workato, we can do more than ever before. Limited, underperforming tools can now communicate with our entire stack.
Very good
What do you like best about the product?
Many connectors
Good support
Easy to use
Good support
Easy to use
What do you dislike about the product?
Complex webhook process
Hard navigation and monitoring
Hard navigation and monitoring
What problems is the product solving and how is that benefiting you?
Integration between business critical systems and reducing manual work
Great Client Support/Customer Service
What do you like best about the product?
Intuitive and easy to deploy/get up and running. Provides great customer/client support, with 24-hour chat, a ticketing system and a customer support team that is very collaborative and responsive to customer needs/requests.
What do you dislike about the product?
Bulk processing functionality, such as simple data replications, could be more robust. Not designed for large, complex integrations. Data limits and timeouts require recipes to include pagination and other strategies. Also, error handling for timeouts must be developed -- it is not handled by the standard Error Handling Tasks in Workato. Not designed for ETL - would like to see this functionality built out.
What problems is the product solving and how is that benefiting you?
Automated many arduous tasks to free up time and labor for staff -- less time doing manual data entry.
Integrated, connected and simplified the technology stack into one platform to create a consolidated view across all arms of the business,
The platform was easy to learn, which meant the IT team could quickly master the Workato platform while leveraging their existing technical expertise and improving their productivity.
Integrated, connected and simplified the technology stack into one platform to create a consolidated view across all arms of the business,
The platform was easy to learn, which meant the IT team could quickly master the Workato platform while leveraging their existing technical expertise and improving their productivity.
Perfect tool for Citizen integration - this is next gen iPaaS for real!
What do you like best about the product?
There is no need to worry about infrastructure, scaling, or behind-the-scenes technical details. Very easy to use and has a slight learning curve. Powerful for most of the use cases.
What do you dislike about the product?
Not suitable for specific niche use cases. ETL is not its strong suite.
What problems is the product solving and how is that benefiting you?
Speed to market
Time to Value
Providing quick ROI
Enterprise-wide adoption
Ease of use
No worries about technical debt
Time to Value
Providing quick ROI
Enterprise-wide adoption
Ease of use
No worries about technical debt
Workato - An excellent integration solution
What do you like best about the product?
Ease of Workflow configuration ,
Highly availability of Technical Support ,
no code solution platform,
Developing new features and making improvements constantly
Highly availability of Technical Support ,
no code solution platform,
Developing new features and making improvements constantly
What do you dislike about the product?
Dependency on Formulas,
Errors generated are not always straightforward,
frequent updates to OPA versions,
not able to change the start date in the trigger once it is ran
Errors generated are not always straightforward,
frequent updates to OPA versions,
not able to change the start date in the trigger once it is ran
What problems is the product solving and how is that benefiting you?
Automating number of manual processes ,
Easy data orchestration with better User friendly UI experience
Prebulit connectors enables to connect to different applications
Easy data orchestration with better User friendly UI experience
Prebulit connectors enables to connect to different applications
Best Experience so far
What do you like best about the product?
Easy to use and configure. It is really a low-code platform!!!!
What do you dislike about the product?
Should have integrated CICD, DevOps features!!
What problems is the product solving and how is that benefiting you?
Solving almost all problems w.r.t. Integration
Great solution, does exactly what you need it to
What do you like best about the product?
UI and user management are clear and simple to use, the OOB connectors allow us to create some really smart integrations, incredibly reliable, and easy to follow visually (don't need to have decades of coding experience to see what's happening with an integration)
What do you dislike about the product?
The charges are a bit confusing (charge per recipe, and a specific integration may need multiple recipes), but then most platforms don't have a clear structure, so I'm nitpicking
What problems is the product solving and how is that benefiting you?
Allowing us to integrate platforms to minimise manual human intervention and entry errors, reduce duplication of effort, and maximise efficiencies (1 change triggers multiple automatic updates vs. them all being done individually by separate teams at varying times)
showing 211 - 220