Workato Enterprise Automation Platform
Workato, Inc.External reviews
756 reviews
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Cross platform integration is Key
What do you like best about the product?
The ability to create cross platforms workflows makes this tool invaluable for connecting cross-team workflows in an efficient manner.
What do you dislike about the product?
Recipe creation can be a very complex process that requires professional services many times.
What problems is the product solving and how is that benefiting you?
Integration between Salesforce and Jira is indispensable
State of the art, non-technical IaaS Platform
What do you like best about the product?
It really is easy to start building integrations with Workato. One of the best tools I've come across for a long time in terms of capabilities and usability. As a user with limitted experience building integrations, let alone developing them, I have been able to build a few of them in a short period of time. In my case, it has made this process quite fun and eye-opening. It has made me realize how easy is to connect to different enterprise cloud systems and streamline data and processes for better governance and operations. The onboarding team at Workato has also been instrumental on how to best build integrations.
What do you dislike about the product?
Debugging errors or understand why certain tasks failed is not always easy to understand if your knwoledge is limitted. At the moment, the ability to organise tables, message templates, etc. is limitted but not a big problem
What problems is the product solving and how is that benefiting you?
Workato is allowing us to build and own our integrations without being integrations developers and/or relying on others to implement changes as the business requires. It will allow us to very easily streamline processes and data across the company removing waste in many areas and increasing our data integrity.
Great platform for workflows and integrations
What do you like best about the product?
That it allows us to integrate to several other platforms we don't have time to prioritize.
What do you dislike about the product?
That you can't change name from recipies to workflows.
What problems is the product solving and how is that benefiting you?
Allow us to create strong integration with plug and play.
An Automation Platform closely aligned with your business processes without over-engineering!
What do you like best about the product?
Unlike some competing automation platforms (iPaaS) that focus on the # of connections, Workato focuses on processes, allowing for greater flexibility in the number of systems/endpoints that need to be hit to satisfy a business process comprehensively. Other than the fact that it is a low-code/no-code solution, this is their greatest strength, so you can build your recipes and sub-recipes without worrying about how many connections are being utilized in your contract.
What do you dislike about the product?
Today, EDI is not handled natively by Workato and requires a separate subscription to a third-party service that handles EDI transactions through API via connectors. I would prefer a one-stop shop for troubleshooting and mitigating the risk of another point of failure along the path.
What problems is the product solving and how is that benefiting you?
Workato is extending our communication backbone in our systems' ecosystem by publishing and reading Kafka messages triggering actions in the designated system at the right time and the proper sequence of business events. This extension allows us to centralize and track all activities to a singular Enterprise Service Bus.
Very robust and reliable platform, highly recommended.
What do you like best about the product?
It's easy to learn, intuitive to use, and very flexible. The Workato team is very helpful and attentive, helping us reach our goals and objectives.
The platform is reliable and doesn't cause any issues, just works.
The platform is reliable and doesn't cause any issues, just works.
What do you dislike about the product?
I'd like to have more debugging options for tracking variable values (esp. in loops), setting breakpoints, and step-by-step execution.
It would also be great to have a streamlined process for breaking down recipe sections into sub-functions, automatically generating input and output schemas.
It would also be great to have a streamlined process for breaking down recipe sections into sub-functions, automatically generating input and output schemas.
What problems is the product solving and how is that benefiting you?
It's providing a flexible and reliable integration platform allowing us to keep all our corporate applications in-sync and automate processes across the enterprise.
Excellent automation tool for whatever you can dream up
What do you like best about the product?
This tool helped us move our one-off automations to a central location and add a real level of enterprise stability to them. The tool is excellent in the value it brings to being able to setup automations with little-to-no development experience required. The support teams have also been excellent in helping us troubleshoot issues but also explore new ways to solve our own issues. Our backbone automations have been grown exponentially thanks to Moveworks.
What do you dislike about the product?
Sometimes the errors can not provide enough context as to what exactly went wrong. However, I feel this is mostly due to the software its integrating with not providing enough context itself.
What problems is the product solving and how is that benefiting you?
Workato has helped us solve for automating onboarding and offboarding workflows in a more capable way then ever before. It also helps us with moving data between systems. The ability to send reports on failures also helps us know when something isn't working right.
clean and userfriendly interface
What do you like best about the product?
Support chat is the best feature to start with as the beginner.The rest is just a matter of exercise.
What do you dislike about the product?
Some standard connectors are missing, like Datev, Atoss or Personio. But for sure, this can be improved with further EU market growth.
What problems is the product solving and how is that benefiting you?
Many ad hoc data transfers and CSV creation are daily pains, which can be solved easily with workato.
Workato automation
What do you like best about the product?
Its recipe flow that is very easy and flexible to integrate with any tool. Workato provides the ability to implement our required hybrid governance model effectively and efficiently. It also provides exception handling, extensive and intelligent workflows, triggers and actions. It provides extensive library of community, excellent support with real time responses via live chat feature.
What do you dislike about the product?
It is costlier than others and need more improvements on documentation
What problems is the product solving and how is that benefiting you?
We have integrate workato automation with so many applications to make easier our process either it's related to new leads or customer feedback
An exceptional tool for automation
What do you like best about the product?
Workato has become one of our primary tools for automation and integration of marketing systems. The impressive number of connectors makes integrating industry-standard systems extremely easy. The on-prem agent, SDK and API capabilities ensure the flexibility to communicate with pretty much anything with an accessible interface - on-prem or in the cloud. The web interface is exceptionally well thought through and is quick and easy to work with.
What do you dislike about the product?
Cost becomes a significant factor to consider once you start using it heavily.
What problems is the product solving and how is that benefiting you?
It helps us build complex business processes that work with multiple marketing and web systems and gives us visibility on their usage and health. This has been the driver behind building new integrations and migrating existing ones.
Senior IT Engineering Leader
What do you like best about the product?
Workato fast turnaround the connect saas apps with speed
What do you dislike about the product?
More saas connectors available to connect vs custom development
What problems is the product solving and how is that benefiting you?
Citizen integrations and integrate sfdc/snowflake
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