Arctic Wolf Managed Detection and Response (MDR)
Arctic WolfExternal reviews
284 reviews
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Needed in today environment
What do you like best about the product?
Having a "dedicated employee" watching 24/7 for a cybersecurity event.
What do you dislike about the product?
Would like to see DDoS alerting so we can start mitigation
What problems is the product solving and how is that benefiting you?
Detection alerting to my employee. Company employees seem more aware of phishing emails now, seeing that we train every month instead of annually.
Arctic Wolf is truly an extension of your staff, constantly surveying the environment
What do you like best about the product?
They truly are an extension of our staff. They enable us to keep a close eye on the landscape and alert us to any anomalies. They are always there to assist us, providing recommendations and best practice alerts.
What do you dislike about the product?
I do not have anything negative to say about them.
What problems is the product solving and how is that benefiting you?
They are our security operations center & do that well. I have a small staff and do not have the ability to monitor 24*7. That is where they fill in the gap. They alert us to anomalies immediately and provide ongoing best practice recommendations. We just signed up for managed risk to help us continuously scan our environment.
The perfect relationship between security and customer service
What do you like best about the product?
They care, they honor their commitment and no matter what products you acquire from them, you will be taken care of in the right way, with integrity.
What do you dislike about the product?
Nothing yet; up to now, Arctic Wolf has been amazing.
What problems is the product solving and how is that benefiting you?
They are providing the education our user base needs to remain vigilant and protected while also helping us from a SOC perspective to react to real-time threats in our network.
Very happy with the decision to go with Arctic Wolf
What do you like best about the product?
In my opinion, one of the most significant advantages of Arctic Wolf is that the solution is agnostic in terms of what other products we choose to use. The onboarding has been very smooth and painless.
What do you dislike about the product?
As of yet, I have not found anything that I dislike.
What problems is the product solving and how is that benefiting you?
It gives the 24 hours a day, 365-day-a-year protection that my small team could not cover. I sleep better at night.
Artic Wolf Best Siem Solution I have used!
What do you like best about the product?
The monthly Cadence reports. They keep us on top of things... We are a lean IT Department and they keep our priorities in order.
What do you dislike about the product?
Too many alerts. Sometimes it is like white noise. But I am sure that is configurable.
What problems is the product solving and how is that benefiting you?
It is being used as our log ingestion. It shows us our risks with impossible travel logins. It is saving us money as we used to use Knowbe4 now we are leveraging our investment in Artic Wolf to provide user training.
Great experience with Arctic Wolf
What do you like best about the product?
They operate more as a partner then a vendor
What do you dislike about the product?
We would like to move into the higher tiers of service, but the cost is holding us back.
What problems is the product solving and how is that benefiting you?
Our users are much more aware and cautious, which has saved us from several potentially horrible situations.
Arctic Wolf is like hiring an entire SOC team for a fraction of the cost
What do you like best about the product?
Working in a smaller enterprise with a small or no security team, it can be hard to have visibility into all your resources. Arctic Wolf makes this much easier to deal with as it has eyes on everything. It will alert on what is important to you. It's customizable that way. You don't have to be everywhere at once.
What do you dislike about the product?
The alerts can be annoying until you get them configured to your needs. The good thing is this doesn't take long and is easy to do. I really do not like having another agent on every device, but that's just part of the territory.
What problems is the product solving and how is that benefiting you?
Since I am currently the only dedicated info security person on the team, it allows me to have visibility into trouble spots that I may otherwise miss. They also provide assistance when a problem is found, so it helps me become a better infosec employee.
Awesome and Amazing
What do you like best about the product?
It provides a lot of details regarding the business. it has high quality and value.
What do you dislike about the product?
I don't even see any dissatisfaction with this program. It was fantastic overall.
What problems is the product solving and how is that benefiting you?
it provides me a lot of idea on how to put up a business.
Arctic Wolf Gives Your Business Piece of Mind
What do you like best about the product?
Arctic Wolf has the best customer service. The top-notch team will help you from discussing the best setup for your business to ongoing support and then ongoing support once you are using the product. I love knowing security professionals are proactively monitoring our network. The user education piece just takes the service over the top. After all, end users are the first line of defense for a secure network.
What do you dislike about the product?
I know this will sound cliche, but I have no dislikes in two years of working with Arctic Wolf. I've been amazed that Arctic Wolf has maintained the same service level while growing its business scale.
What problems is the product solving and how is that benefiting you?
Arctic Wolf solves three significant problems for us. First, they monitor our network for intrusions and abnormal access. Second, they track patches and vulnerabilities so that we can patch or mitigate any known security risks. Last, they provide end-user education about what to watch for to improve cybersecurity.
A fantastic antivirus software recommended by my IT department.
What do you like best about the product?
It's easy to install. Works seamlessly in the background.
What do you dislike about the product?
There isn't anything that I dislike at this time.
What problems is the product solving and how is that benefiting you?
It protects my computers again viruses and malware.
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