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    Arctic Wolf Managed Detection and Response (MDR)

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    Deployed on AWS
    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    Overview

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    Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

    What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.

    Highlights

    • 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
    • Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
    • Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.

    Details

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    Delivery method

    Deployed on AWS

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    Buyer guide

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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf Managed Detection and Response (MDR)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Cost savings %
    MDR Basic
    Monitor up to 100 users with MDR
    $44,000.00
    6%
    Custom Pricing
    Custom Pricing w/ terms and coverage to be defined in Private Offer
    $1,000,000.00
    0%

    AI Insights

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    Dimensions summary

    Arctic Wolf's AWS Marketplace pricing reflect their tiered service offerings for managed detection and response (MDR) solutions. The "MDR Basic" pricing represent their standard security monitoring and response package, while "Custom Pricing" are tailored solutions for enterprises with specific requirements or larger scale deployments. Arctic Wolf's platform-based approach to security operations is reflected in pricing that considers factors such as the number of endpoints, data sources, and specific security services required.

    Top-of-mind questions for buyers like you

    What factors determine the pricing for Arctic Wolf's MDR Basic package?
    Arctic Wolf's MDR Basic pricing typically depends on the number of endpoints and data sources being monitored, along with the scope of security coverage needed. The service includes 24/7 monitoring, threat detection, and response capabilities delivered through their security operations cloud platform, with pricing scaled to organizational size and security requirements.
    How does Custom Pricing differ from MDR Basic pricing?
    Custom Pricing is designed for organizations with specific security requirements, larger infrastructures, or those needing additional services beyond the standard MDR package. This option allows for tailored solutions that may include cloud monitoring and customized security controls based on unique business needs and compliance requirements.
    What is included in the AWS Marketplace subscription pricing?
    The AWS Marketplace subscription includes Arctic Wolf's concierge security team service, cloud monitoring capabilities, and access to the Arctic Wolf security operations platform. The pricing model consolidates billing through AWS while providing the full range of Arctic Wolf's security monitoring and response services, with the flexibility to scale services as needed.

    Vendor refund policy

    Please contact seller for refund details.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    100
    In Security
    Top
    10
    In Managed Services
    Top
    25
    In Log Analysis

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    2 reviews
    Insufficient data
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    0 reviews
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    Overview

     Info
    AI generated from product descriptions
    Threat Monitoring
    Comprehensive 24x7 monitoring across networks, endpoints, and cloud environments for detecting cyber threats
    Incident Response
    Rapid detection and mitigation of critical security incidents with guided response mechanisms
    Security Team Expertise
    Dedicated security experts with specialized cloud security knowledge providing advanced threat investigation
    Multi-Environment Coverage
    Integrated security monitoring spanning network, endpoint, and cloud infrastructure platforms
    Continuous Security Analysis
    Real-time threat detection and risk assessment using advanced monitoring technologies
    Threat Detection Technology
    Advanced XDR technology powered by proprietary Threat Intelligence and Detection Engine for comprehensive security monitoring
    Attack Surface Coverage
    Full monitoring across endpoints, network, users, and cloud environments with integrated security capabilities
    Incident Response Capability
    24x7x365 continuous monitoring, threat hunting, and hands-on incident response services
    Data Forensics
    Unlimited data ingestion with 13 months of storage enabling deep investigative capabilities across security events
    Security Posture Management
    Integrated vulnerability management approach focused on proactively strengthening overall security infrastructure
    Cloud Environment Monitoring
    Comprehensive security monitoring across cloud, hybrid, and on-premises environments using remote API connections
    Detection Strategy Customization
    Adaptive detection and response strategy tailored specifically for different cloud provider environments
    Security Signal Integration
    Utilizes existing customer security signals to enhance monitoring capabilities without requiring additional agent deployments
    Incident Root Cause Analysis
    Provides detailed investigation of security incidents with root cause identification and recommended remediation steps
    Continuous Threat Detection
    24x7 security monitoring with ongoing improvement of detection strategies and threat identification mechanisms

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    No security profile
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    -
    -
    -

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.5
    1 ratings
    5 star
    4 star
    3 star
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    1 star
    0%
    100%
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    1 AWS reviews
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    281 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Dan Stepanukha

    Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness

    Reviewed on Nov 16, 2025
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Arctic Wolf Managed Detection and Response  is spotting cybersecurity anomalies, threats, documentation, and security posture.

    I typically use Arctic Wolf Managed Detection and Response  for spotting cybersecurity anomalies or threats by looking at Azure , specifically Microsoft Azure  sign-ins from outside of the country. It alerts us any time that anomaly occurs so we can follow up and make sure it was one of our users.

    What is most valuable?

    The best features Arctic Wolf Managed Detection and Response  offers are its time sensitivity. It alerts us right away if an anomaly occurs.

    The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response .

    The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy.

    Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures.

    Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.

    For how long have I used the solution?

    I have been using Arctic Wolf Managed Detection and Response for about a year.

    What do I think about the stability of the solution?

    Arctic Wolf Managed Detection and Response is stable.

    What do I think about the scalability of the solution?

    The scalability of Arctic Wolf Managed Detection and Response is great, and we have no issues with that.

    How are customer service and support?

    The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.

    I would rate the customer support a 10.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used SentinelOne, but it wasn't the full security operations center that Arctic Wolf Managed Detection and Response has.

    What was our ROI?

    I have seen a return on investment just through the ability to work with bigger and larger investors in my company.

    Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that. They also required us to use a security operations center, which Arctic Wolf Managed Detection and Response provided.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing was very good.

    It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.

    Which other solutions did I evaluate?

    Before choosing Arctic Wolf Managed Detection and Response, we evaluated other options including Comcast, Masondry, Fortinet, and Checkpoint.

    What other advice do I have?

    My advice for others looking into using Arctic Wolf Managed Detection and Response would be to get involved hands-on and get the whole IT team involved in Arctic Wolf Managed Detection and Response deployment from the beginning.

    I found this interview very good and I don't think anything needs to change for the future. I would rate this review a 10.

    Joe M.

    Arctic Wolf continues to deliver day in and day out!

    Reviewed on May 16, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf's ability to gain broad visibility in my environment helps me with awareness that I may not have had otherwise. Also, I love the Concierge Security Team working with me reviewing my environment to help find and close gaps.
    What do you dislike about the product?
    Truly, I have not experienced a downside. The only thing I could say here is that we have a version of Mimecast that is not integratabtle, but I am not sure the is Arctic Wolf's fault as much as Mimecasts!
    What problems is the product solving and how is that benefiting you?
    The biggest problem Arctic Wolf is solving for us is bringing all the data into one place and correlating it all together to give us the big picture of what might or is going on in our environment. Also, the CST is constantly delivering value in helping us better our overall security posture.
    Ian H.

    Arctic Wolf provides the peace of mind to hep me sleep at night.

    Reviewed on Apr 24, 2025
    Review provided by G2
    What do you like best about the product?
    Arctic Wolf provides my team and me with the tools, sensors, and early-warning system to manage all data flowing through our network and endpoints proactively. In doing so, any possible security alerts are triaged and/or escalated by their Concierge/SOC teams to ensure my business has round-the-clock protection 7 days a week.
    The implementation and onboarding process were very slick, with experts guiding us through each stage and ensuring configuration was optimum for our environment.
    What do you dislike about the product?
    Not really a dislike, but it took a few days to get used to the amount of data being processed and which of the dashboard screens to review. However, AW's team was on hand to guide us through the process at our regular onboarding meet-ups.
    What problems is the product solving and how is that benefiting you?
    Having the full suite of tools and a SOC on hand to monitor our systems 24/7.
    Bryce H.

    Happy client of AWN for many years

    Reviewed on Apr 22, 2025
    Review provided by G2
    What do you like best about the product?
    AWN provides a service that we cannot replicate in-house. It fills a gap that is very much needed in today day.
    What do you dislike about the product?
    I think the email ticketing system needs a makeover to be more user friendly and to get to the important information faster.
    What problems is the product solving and how is that benefiting you?
    Being able to analyze data and logs that we just don't have the manpower to do.
    James C.

    Capable, Responsive and Budget-Conscious- perfect trifecta

    Reviewed on Apr 17, 2025
    Review provided by G2
    What do you like best about the product?
    Their capability and responsiveness, followed closely by their price-point
    What do you dislike about the product?
    the only thing that needs work in my view is the richness of the SIEM data available for access by the service-user. Their team does an excellent job utilizing the data being sourced from the sensors in our environment, but the ability for me (the customer) to directly query that data-set is somewhat limited.
    What problems is the product solving and how is that benefiting you?
    Arctic Wolf is helping bridge the gap between the capabilities and resources a company our size would normally have at our disposal, and the very real needs we have in this space, regardless of our footprint. They bring a level of focus and capability that small companies simply can't deliver for themselves at the price-point.
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