
Overview

Product video
Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.
Highlights
- 24x7 Continuous Monitoring: Your environment is monitored for threats and risks around the clock, allowing you to focus on other important areas of your business.
- Managed Investigations and Guided Response: Detect and respond to critical security incidents within minutes to prevent the spread of threats.
- Named Security Experts: Trusted security advisors with years of cloud expertise operate as or an extension of your existing IT team.
Details
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Features and programs
Buyer guide

Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months | Cost savings % |
|---|---|---|---|
MDR Basic | Monitor up to 100 users with MDR | $44,000.00 | 6% |
Custom Pricing | Custom Pricing w/ terms and coverage to be defined in Private Offer | $1,000,000.00 | 0% |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. marketplace@arcticwolf.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness
What is our primary use case?
My main use case for Arctic Wolf Managed Detection and Response is spotting cybersecurity anomalies, threats, documentation, and security posture.
I typically use Arctic Wolf Managed Detection and Response for spotting cybersecurity anomalies or threats by looking at Azure , specifically Microsoft Azure sign-ins from outside of the country. It alerts us any time that anomaly occurs so we can follow up and make sure it was one of our users.
What is most valuable?
The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs.
The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response .
The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy.
Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures.
Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.
For how long have I used the solution?
I have been using Arctic Wolf Managed Detection and Response for about a year.
What do I think about the stability of the solution?
Arctic Wolf Managed Detection and Response is stable.
What do I think about the scalability of the solution?
The scalability of Arctic Wolf Managed Detection and Response is great, and we have no issues with that.
How are customer service and support?
The customer support for Arctic Wolf Managed Detection and Response is excellent and very fast.
I would rate the customer support a 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used SentinelOne, but it wasn't the full security operations center that Arctic Wolf Managed Detection and Response has.
What was our ROI?
I have seen a return on investment just through the ability to work with bigger and larger investors in my company.
Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that. They also required us to use a security operations center, which Arctic Wolf Managed Detection and Response provided.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing was very good.
It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that we looked at.
Which other solutions did I evaluate?
Before choosing Arctic Wolf Managed Detection and Response, we evaluated other options including Comcast, Masondry, Fortinet, and Checkpoint.
What other advice do I have?
My advice for others looking into using Arctic Wolf Managed Detection and Response would be to get involved hands-on and get the whole IT team involved in Arctic Wolf Managed Detection and Response deployment from the beginning.
I found this interview very good and I don't think anything needs to change for the future. I would rate this review a 10.
Arctic Wolf continues to deliver day in and day out!
Arctic Wolf provides the peace of mind to hep me sleep at night.
The implementation and onboarding process were very slick, with experts guiding us through each stage and ensuring configuration was optimum for our environment.
