Sold by: Arctic Wolf
Arctic Wolf Managed Security Awareness prepares your employees to recognize and neutralize social engineering attacks and human error - helping to end cyber risk at your organization.
4.7
Overview
Arctic Wolf Managed Security Awareness prepares your employees to recognize and neutralize social engineering attacks and human error - helping to end cyber risk at your organization.
What makes Arctic Wolf uniquely effective is the combination of our Concierge Security Team and The Arctic Wolf Platform. Together, they are the foundation of our solutions that enable us to deliver unprecedented security outcomes for our customers.
Highlights
- Automated Phishing Simulations: Measure and reinforce employee awareness with automated assessments and phishing simulations based on real-life attacks. Phishing simulations include an automatic follow-up lesson if employees click.
- Awareness Coaching: Reviewing areas for improvement and strategies to build a culture of security with your CST and your IT Team. Includes Performance Analytics so you can see at any time how your employees are performing in the program.
- Compliance Content Pack: 15 compliance training courses on subjects such as HIPAA compliance, PCI, Sexual Harassment Prevention
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Managed Security Awareness Plus | Protect up to 100 users with Managed Security Awareness | $4,308.00 |
Custom Pricing | Custom Pricing w/ terms and coverage to be defined in Private Offer | $4,308.00 |
Vendor refund policy
Please contact seller for refund details.
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resourced will also be assigned as primary POC and will be accessible.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
MSP Plus services for Arctic Wolf Security Operations Centre solutions.
Arctic Wolf Managed Detection and Response (MDR) provides 24x7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.
The Threat Scanner lets organizations scan their public facing IPs and domains. Each scan finds the most active, claim causing vulnerabilities, identified as the root point of compromise in previous cyber incidents or deemed highly exploitable through our threat intelligence division, Arctic Wolf labs.
This offering includes access to a secure portal to run our proprietary scan. A team of security experts will reach out within 72 hours to guide you through the process and results. Customer may scan up 2048 IP Addresses or Domains, on 5 separate occasions.
Arctic Wolf Managed Risk enables you to discover, assess, and harden your environment against digital risks by contextualizing your attack surface coverage across your networks, endpoints, and cloud environments.
The Arctic Wolf Incident360 Retainer combines incident readiness with end-to-end incident coverage from an insurance-approved IR team. Customers can rest easy knowing that no matter the incident type, they will receive the remediation and recovery support that they need to get back to business as quickly as possible.
Speed matters when it comes to a cyber attack. The Arctic Wolf JumpStart Retainer combines a prioritized response time with IR planning, incident runbooks, and preferred rates to our insurance-approved IR team.
Customer reviews
Kris I.
Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7
Reviewed on Apr 17, 2026
Review provided by G2
What do you like best about the product?
Aside from the amazing service they provide, the people are what I like best. The people are key to the product and to the service they deliver to customers. Everyone is there to help, open to questions, and never missing in action the way some vendors tend to be.
Another big plus is that the product/service is constantly advancing instead of staying stagnant. Every day we see a new feature, an improvement, or some kind of advancement. The addition of AI to help assist our local SOC is very valuable and allows SOC members to learn from and digest the information being collected. The integrations available to ensure you have full coverage also give peace of mind.
We constantly hear from leadership all the way down to application owners how much it helps them sleep at night knowing the great Arctic Wolf team is monitoring everything 24x7. The user interface has improved so much over the last year, with the goal of providing one pane of glass for teams. These advancements, along with the ease of use of the portal, have proven very beneficial. Overall, the product meets our performance expectations, and it’s easy to show ROI to leadership who have invested in it.
Another big plus is that the product/service is constantly advancing instead of staying stagnant. Every day we see a new feature, an improvement, or some kind of advancement. The addition of AI to help assist our local SOC is very valuable and allows SOC members to learn from and digest the information being collected. The integrations available to ensure you have full coverage also give peace of mind.
We constantly hear from leadership all the way down to application owners how much it helps them sleep at night knowing the great Arctic Wolf team is monitoring everything 24x7. The user interface has improved so much over the last year, with the goal of providing one pane of glass for teams. These advancements, along with the ease of use of the portal, have proven very beneficial. Overall, the product meets our performance expectations, and it’s easy to show ROI to leadership who have invested in it.
What do you dislike about the product?
I have nothing negative to say about Arctic Wolf. Any time we ran into challenges, the entire AW team—from the CEOs down to the front-line staff—was engaged and willing to help. Many times, we had ad-hoc calls with AW leadership to make sure our issues were resolved and that lessons learned were captured.
The one downside is that it sometimes feels like more features are being added that require additional cost to take advantage of those services. When a customer invests in a company as an MSSP at a significant cost, it can be discouraging when new features are released that feel like they should have been included in the overall bundle customers purchased from the start. As more à la carte items sit outside the bundle, it starts to push us toward looking for a true full-package deal.
The one downside is that it sometimes feels like more features are being added that require additional cost to take advantage of those services. When a customer invests in a company as an MSSP at a significant cost, it can be discouraging when new features are released that feel like they should have been included in the overall bundle customers purchased from the start. As more à la carte items sit outside the bundle, it starts to push us toward looking for a true full-package deal.
What problems is the product solving and how is that benefiting you?
The biggest problem they solve is letting teams sleep at night, knowing there’s coverage outside normal working hours. Another key benefit is that it becomes the central source of truth for logs and alerts, so team members can focus on what matters most, what delivers the best bang for the dollar, and how to support the local team along the way.
Information Technology and Services
Arctic Wolf: A Force Multiplier for Small Security Teams
Reviewed on Apr 01, 2026
Review provided by G2
What do you like best about the product?
Arctic Wolf has been a force-multiplier for me and my small security team. I don't have the headcount or coverage that AW provides and we've consolidated several tools into them. It's been really good for us.
What do you dislike about the product?
No dislikes that i can think of. Overall, they have been very responsive and helpful
What problems is the product solving and how is that benefiting you?
24/7 visibility and security event investigations. Vulnerability scanning and overall security service provider.
Food & Beverages
Low Cost, Excellent Value
Reviewed on Jan 27, 2026
Review provided by G2
What do you like best about the product?
Low cost and an excellent value. Very responsive to any event
What do you dislike about the product?
Can't say a lot about dislikes, Arctic Wolf is a great product.
What problems is the product solving and how is that benefiting you?
They help us monitor our cybersecurity across the entire company
Jenine M.
Effortless Log Management and Monitoring with Built-In Parsers
Reviewed on Jan 08, 2026
Review provided by G2
What do you like best about the product?
It includes an MSP and takes away the need for me to manually monitor, configure and deal with building things out on my own. A lot of the logs they already have parsers built for - which means i don't have to build them out on my own - and they have a team that is always monitoring which allows me more time to do the other things that i need to do.
What do you dislike about the product?
When i need custom things built - it is very difficult as I am not able ot build out custom items to support things that may be specific to my company needs and I do lose that complete control over my logs to create custom parsers if I connect logs from a system that they may not have something built out fully for yet.
What problems is the product solving and how is that benefiting you?
we have a very small team - so it solves the issue of only having one person for the SOC team to help monitor and alert to incidents
Joe M.
Arctic Wolf continues to deliver day in and day out!
Reviewed on May 16, 2025
Review provided by G2
What do you like best about the product?
Arctic Wolf's ability to gain broad visibility in my environment helps me with awareness that I may not have had otherwise. Also, I love the Concierge Security Team working with me reviewing my environment to help find and close gaps.
What do you dislike about the product?
Truly, I have not experienced a downside. The only thing I could say here is that we have a version of Mimecast that is not integratabtle, but I am not sure the is Arctic Wolf's fault as much as Mimecasts!
What problems is the product solving and how is that benefiting you?
The biggest problem Arctic Wolf is solving for us is bringing all the data into one place and correlating it all together to give us the big picture of what might or is going on in our environment. Also, the CST is constantly delivering value in helping us better our overall security posture.