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External reviews

149 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Construction

Cyber security

  • February 03, 2025
  • Review verified by G2

What do you like best about the product?
the ease of use and the sessions are precise and short, they make us aware of potential threats without taking to much time
What do you dislike about the product?
Some of the acting in the videos are a bit silly
What problems is the product solving and how is that benefiting you?
it sends out "lessons" and can track who has completed the assigned lessons and sends emails letting us know if we are up todate on assinged lessons. this helsp educate employees on potential threats


    John M.

Arctic Wolf MDR

  • January 13, 2025
  • Review verified by G2

What do you like best about the product?
Arctic Wolf has been a great partner protecting our environment, But they have also looked for additional solutions to further protect us. They keep in touch with us making sure we are satisfied with the protection. This was easy to setup in our environment and we could get to use it right away.
What do you dislike about the product?
The biggest problem is that I did not start it sooner.
What problems is the product solving and how is that benefiting you?
The MDR solution helps put an extra set of eyes protecting our environment from cyber incidents, including compromised accounts. They make sure if there are any changes to our environment that would put it in jeopardy.


    Bob K.

Thank you Arctic Wolf

  • January 13, 2025
  • Review verified by G2

What do you like best about the product?
Amazing toolset that is easy to use and understand. Plus, we have regular meetings with our team to understand how we can better harden our systems.
What do you dislike about the product?
The only downside I can think of is we that we have increased awareness so we now know what more work needs to be done.
What problems is the product solving and how is that benefiting you?
Visibility into our risks and suggestions to remediate them. It is also excellent at educating our user community about threats and how to avoid them.


    Richard S.

A truly trusted cybersecurity partner.

  • January 09, 2025
  • Review verified by G2

What do you like best about the product?
That we, a small company. have access to the tools that Arctic Wolf provides, at an affordable price. We struggled with cybersecurity moniroring for years as it was always way too expensive. Arctic Wolf solved that problem for us! The products are always ecolving as well, it is not a static product suite!
What do you dislike about the product?
That i didn.t sign up with them earlier! I would like to see monitoring of AI events that take place at my company with more detail.
What problems is the product solving and how is that benefiting you?
Prior to Artis Wolf we had little insight into the mounds of event data that we produced, we pretty much ignored it. As a regulated industry, this wasn't great. Now i have a trusted company looking at my logs and more. The reports from the data are well thought out and easy to ready and digest. Which makes it easy to share withthe board!


    Mike S.

AWN comprehensive security services are 2nd to none

  • December 31, 2024
  • Review provided by G2

What do you like best about the product?
· Comprehensive security features and coverage
· Dedicated Concierge team
· Portal and services improvements and added offerings
· Cybersecurity Summit – events and guest speakers are value add
· Customer Roundtables – looking forward to more, when is the next one?
· Resources/Updates/Alerts – daily/weekly reports/emails are helpful and informative
· Security Incidents assistance - timelin, detailed and comprehensive
What do you dislike about the product?
An improvement area I would like seen is dashboard widget and screen reporting filters and options.
What problems is the product solving and how is that benefiting you?
AWN helps us protect our users, digital assets and infrastructure while providing coverage and helping us manage the following security related areas:
1) Potential Data Breaches and Unauthorized Access
2) Malware and Ransomware Attacks
3) Phishing and Social Engineering Attacks
4) Regulatory Compliance
5) Business Continuity and Disaster Recovery


    Cort B.

Amazing 24/7 SOC/NOC Support

  • December 23, 2024
  • Review verified by G2

What do you like best about the product?
Arctic Wolf gives us peace of mind. We know that all of our locations from the network down to the computer level are being monitored 24/7 and we are immediately alerted on any anomalous activity. Arctic Wolf probably saves us from having 3-4 full-time employees to watch all of our traffic and logs.
What do you dislike about the product?
Arctic Wolf is quite pricey. While Arctic wolf does an amazing job, it would be nice if their product was more affordable.
What problems is the product solving and how is that benefiting you?
Arctic Wolf watches all of our networks, servers, and endpoints without us having to worry about bad actors for the most part.


    Dave R.

MDR Compliment to Info Sec Program

  • December 17, 2024
  • Review verified by G2

What do you like best about the product?
I like having a consistant CST team to work with. They get to know you but also have a broad range of experience to bring to the table.
What do you dislike about the product?
When changing technology the telemetry back end of AI learning can be noisy,but managable.
What problems is the product solving and how is that benefiting you?
It offsets the need of having siloed team members that can become stale and or set in their own ways. Broad range of talent and resource pool working on our account in real time.


    shakr A.

Have up to 2 years of experience in Arctic Wolf

  • August 26, 2024
  • Review provided by G2

What do you like best about the product?
Its strong in detection and threat intellegent , its has a good databased for modern IOCs together with detection based anomaly behaviour
What do you dislike about the product?
Its does not support query language for flexable threat hunting
What problems is the product solving and how is that benefiting you?
Vulnerablilties detection and atomatic remidatiom for most vuĺnerabilities


    Oil & Energy

A Reliabley Cybersecurity Guardian

  • August 20, 2024
  • Review provided by G2

What do you like best about the product?
That, Arctic Wolf offers a rounded suite of security services that work seamlessly together to protect organizations of all scales
What do you dislike about the product?
Cost, fully relying on vendor and customization limitations
What problems is the product solving and how is that benefiting you?
Continuouse Monitoring and Threat Hunting: Arctic Wolf's 24/7 security operations center continuously monitors Anthropic's systems and networks, proactively hunting for and addressing potential threats. This helps to ensure that any security issues that could impact my own performance or reliability are quickly identified and resolved.


    Colleen V.

Arctic Wolf: Robustious and TicTac Alert Logic MDR Alternative

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Arctic Wolf allocates all the tools that enables me to seamlessly hunt, detect and eradicate cyber attacks in our systems.
What do you dislike about the product?
I use it as Alert Logic MDR alternative - I only slightly dislike how it lack enough tutorials for the new SIEM feature.
What problems is the product solving and how is that benefiting you?
Help detect, respond, eradicate and recover from an advanced cyber attack automatically.