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    Arctic Wolf IR JumpStart Retainer

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    Sold by: Arctic Wolf 
    The Arctic Wolf IR JumpStart Retainer is the first proactive incident response retainer that combines incident response planning with a 1-hour SLA and no prepaid hours. Get priority access to incident response experts and a preferred rate on IR engagements without committing to a minimum number of incident response hours.
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    Arctic Wolf IR JumpStart Retainer

     Info
    Sold by: Arctic Wolf 

    Overview

    When crisis strikes, the last thing you want is hesitation or uncertainty when asked, "What do we do now?" IR JumpStart serves as your answer and action plan.

    A New Approach to the Incident Response (IR) Retainer

    Being prepared for a cyber attack should not require an organization to pre-purchase a block of IR hours costing tens of thousands of dollars. Arctic Wolf IR JumpStart Retainer combines the short response SLA organizations value in a retainer with proactive IR planning to build confidence and resilience, without the upfront costs of traditional IR retainers.

    IR Plan Builder

    Developed through years of restoring large and small organizations from cyber attacks, IR Plan Builder guides organizations through an online process of collecting the critical information needed to jump-start IR engagements.

    IR Plan Review

    Arctic Wolf will review your incident response plan to identify gaps and missing information that cause delays during the response to data breaches and other major incidents.

    Elastic Incident Response Framework

    Arctic Wolf Incident Response, formerly Tetra Defense, is a trusted leader in incident response (IR) leveraging an elastic framework that enables rapid remediation to any cyber emergency at scale. A dedicated Incident Director orchestrates every response effort and coordinates team members based on the attack type, scope of incident, and phase of response. Team members work in parallel through the response to minimize downtime and costs while the Incident Director ensures clear communication with the organization to ensure everyone remains informed on forward progress.

    Highlights

    • 1 hour response SLA
    • IR plan assistance, review, and secure storage
    • Preferred pricing and IR case minimums

    Details

    Categories

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Arctic Wolf IR JumpStart Retainer

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Arctic Wolf IR Jumpstart Retainer
    1-hour SLA, IR planning and preferred rates to access our IR team.
    $6,000.00

    Vendor refund policy

    Please contact seller for refund details.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    All Arctic Wolf customers will be given access to a customer portal and will have access to a 24/7/365 support line for security incidents. Named resources will also be assigned as primary POC and will be accessible. cjshelp@arcticwolf.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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