Torq HyperSOC™
TorqExternal reviews
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Overall extremely positive experience
What do you like best about the product?
It's easy to set up workflows, integrations, and manage everything. Customer support is very responsive and helpful and I'm always able to contact our dedicated team if anything is urgent and needs attention immediately.
What do you dislike about the product?
I would like a better way to group similar cases together rather than having to link them all together using link cases, as this is not transitive. If I link case A and case B then link case B and case C, case A and C are not associated directly. I would like to have a way of either creating an "incident" that contains multiple cases, or create a "web link" of sorts where anything within this web link is associated with everything else in the web.
What problems is the product solving and how is that benefiting you?
It allows us to aggregate all of our clients and all of their tools into a single pane of glass and run automations based on normalized data that we've configured from each tool.
Torq - the bleeding edge replacing your SOAR.
What do you like best about the product?
Willingness to help in the good times and the bad. If something isn't working, the team will find a way to acheive the desired outcome.
What do you dislike about the product?
Hiccups due to living on GCP, but those hiccups are now a thing of the past. All is well!!!
What problems is the product solving and how is that benefiting you?
Reducing manual efforts, tremedously helping with automation.
Our hyper automation journey
What do you like best about the product?
Torq streamlined and automated security workflow enhancing efficiency and reducing response times by eliminating manual tasks and intergrating seemlessly with existing systems.
What do you dislike about the product?
Torq hyper-automation cybersecurity tool designed to streamline security operatoins. A limitation is the potential complexity of setupand intergration in enviroments iwht highly customized legacy systems.
What problems is the product solving and how is that benefiting you?
Torq has automated response workflows, ensuring faster more accurate handling of threats. Automating repetivite tasks and freeing up resources for strategic activties. Automates access reviews, privilege assighments, and revocations. Strengthens compliance.
Torq has enabled us to provide more value while reducing metrics.
What do you like best about the product?
As a SOC analyst, Torq has been a game-changer for us. The AI Workflow Builder simplifies setting up workflows by describing what you want rather than starting with templates. Similarly with data transformation you are able to describe the output you want and you're provided with the equivalent JQ commands.
Overall, Torq's AI tools have made our work more efficient and let us focus on the important stuff.
Overall, Torq's AI tools have made our work more efficient and let us focus on the important stuff.
What do you dislike about the product?
I can't say there is much I've found to dislike. The team is responsive and helpful and are constantly making improvements.
What problems is the product solving and how is that benefiting you?
Enrichment of alerts, automation of workflows, reducing budget and allowing analyts to focus on what matters.
Torq's
What do you like best about the product?
Torq's AI capabilities provide large time saving opportunities in development and when utilized in production. Recently their addition of the transform AI tool has been a huge help, so I no longer have to crawl the JQ documentation to deal with transforming JSON data. I can simply write a plain text prompt and have Torq figure out the rest. I also frequently utilize the AI prompter as a starting point for new workflows in torq. They allow you to prompt their generative AI with the basic outline of a workflow and for basic workflows it can complete it itself or more complex ones it can build the template for you.
In production I have seen their new Socrates AI analyst autonomously execute playbooks, write summaries, and escalate cases.
In production I have seen their new Socrates AI analyst autonomously execute playbooks, write summaries, and escalate cases.
What do you dislike about the product?
My main pain point with torq has been the lack of a git-like version control system. Which can become problematic when publish sends workflows straight into production. The Torq team has helped us development a work around where workflows require approval to be published, but there is no easy way to follow any gitflow convention such as having feature branches and a main branch.
What problems is the product solving and how is that benefiting you?
Torq has helped us consolidate all of our security tools into one place and removed the amount of windows an analyst has to click through to work a singular alert.
AI-driven hyperautomation platform
What do you like best about the product?
Detailed documentation, user-friendly, Different workspaces.
What do you dislike about the product?
It could be beneficial to include additional integration steps, as i often find myself defining custom steps but it's not a big issue.
What problems is the product solving and how is that benefiting you?
I have automated redundant threat intelligence tasks with torq by designing workflows which gets triggered by our on-prem SIEM using step runner which is great as torq is SaaS based solution.
Super-Incredible, Robust, Futuristic And Advanced Automation Platform.
What do you like best about the product?
For the past 5 years i have been using Torq and to be sincere it has really been of great help. It impresses me with its great and exceptional performance, reliability and minimal bugs thus making it a standout tool for daily use.
It is the best and most secure platform to install for your organization's data security as it automates all the functionality of an organization security requirements. Additionally, Torq is cost friendly which makes it affordable.
It is the best and most secure platform to install for your organization's data security as it automates all the functionality of an organization security requirements. Additionally, Torq is cost friendly which makes it affordable.
What do you dislike about the product?
One of the challenges is that Torq has a steep learning curve so it can be a bit confusing for new beginners. In fact, it requires users to be well-trained on how to use it.
What problems is the product solving and how is that benefiting you?
I like how Torq responds quickly to any threat to ensure no damage occur on your data in case of a cyber attack. Also, it has the ability to connect with other third-party applications and stacks with much ease.
The best Cyber Security Platform
What do you like best about the product?
It is one of the easiest installatiom, Cyber Security platform which ensures the safety and security issues to not occur. It has everything automated and is a no code low code platform and incase any incident occurs it helps to respond to tjem quickly so that there is no damage which occurs and helps in email security as well.
What do you dislike about the product?
It should have a better technical documentation so that even a Non-Tech person can understand it can also hire good technical support people who have more clarity on how to serves and help the clients and end users
What problems is the product solving and how is that benefiting you?
If there is something fishy happening in the network or some kind of problem then it helps a lot to detect them quickly and helps to mitigate them. It has an amazing response time by which the reources don't have to waste multiple man hours to check that whether there are any anomolies in the network and once an alert pops in then only the resource has to resolve it and thereby increases productivity. and security.
"Splendiferous with limitless integration".
What do you like best about the product?
Wonderful with seamless integrations.
Explicable with it's customer service.
Marvelous with building powerful workflows.
Explicable with it's customer service.
Marvelous with building powerful workflows.
What do you dislike about the product?
Explicable with seamless integration.
Intuitive dashboard.
Intuitive dashboard.
What problems is the product solving and how is that benefiting you?
Wondrous with seamless intergration.
Explicable with customer support.
Elegance and superb with building powerful workflows.
Intuitive dashboard.
Explicable with customer support.
Elegance and superb with building powerful workflows.
Intuitive dashboard.
Improve your organization's cybersecurity tools and services.
What do you like best about the product?
Outstanding software in the area of cybersecurity, with very complete workflow automation capabilities, easy to install and use, you can handle the entire security issue in a safe and effective way. It also provides excellent options for email security, the responses to incidents are fast and always provide good solutions. The responses are automatic, you only have to make configurations and that's it, the possibility of integrating chatbots with instant messaging applications, I want to highlight Slack.
What do you dislike about the product?
Very little technical information about the product, few training options, and a support team lacking in ideas to provide solutions to problems that arise within the platform. Excessive costs compared to other similar cybersecurity services. Other issues focused on software configuration from first download to initial implementation.
What problems is the product solving and how is that benefiting you?
It is very useful for the detection of anomalies within networks, it has proven to be reliable in automating all workflows that we cover within the organization, it is a program that also allows auditing and account management specifically talking about the security of the same. Quick responses to all threats that arise, it also allows us to orchestrate the entire cloud security system that we implement in our systems.
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