Sold by: Torq
Torq is transforming cybersecurity with its AI-native autonomous SOC powered by hyperautomation. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and precisely remediate security events, and orchestrate complex security processes at scale.
4.8
Overview
Torq is transforming cybersecurity with its AI-native autonomous SOC powered by hyperautomation. By connecting the entire security infrastructure stack, Torq empowers organizations to instantly and precisely remediate security events, and orchestrate complex security processes at scale. Fortune 500 enterprises, including the worlds biggest financial, technology, consumer packaged goods, fashion, hospitality, and sports apparel companies are experiencing extraordinary outcomes with Torq.
Highlights
- Eliminates alert fatigue - Torq's AI-powered HyperSOC™ solution integrates with AWS security tools to provide a unified view of security cases that prioritizes urgent threats to help decrease mean-time-to-response (MTTR).
- Ends tech sprawl - Torq's Hyperautomation platform addresses tech sprawl with integrations across the entire security stack. Now security teams can overcome the challenges posed by complex multi-cloud environments and evolving security threats.
- Addresses talent shortage- Torq's AI-driven hyperautomation capabilities enable security teams to achieve more with fewer resources, reducing the need for manual tasks. Pre-built integrations with AWS services automate complex processes, empowering less experienced analysts, and improving overall productivity.
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Torq Essential | Essential Plan | $450,000.00 |
Torq Enterprise | Enterprise Plan | $450,000.00 |
Torq Elite | Elite Plan | $450,000.00 |
Vendor refund policy
Please contact us at sales@torq.io
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
https://support.torq.io support@torq.io . By purchasing, deploying, accessing, or using this product, you agree to comply with the Google Cloud Marketplace Standard EULA, and the terms of applicable open source software licenses bundled with the product. In addition, if you elect to use any artificial intelligence (AI) features made available by Torq as part of the product, the Torq AI Terms shall govern your use thereof. Pursuant with the Data Processing Addendum, you authorize the engagement of the sub processors listed at: https://torq.io/legal/subprocessors/ , as may be updated by Torq from time to time.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Torq
By Trellix
By Deepwatch
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
AI-Powered Security Orchestration
Advanced AI-driven platform for automated security event management and remediation
Multi-Cloud Integration Framework
Comprehensive integration capabilities across entire security infrastructure stack
Hyperautomation Technology
Automated complex security processes using AI-native workflow orchestration
Security Event Prioritization
Intelligent threat detection mechanism that identifies and prioritizes urgent security incidents
Security Workflow Automation
Pre-built integrations that enable automated complex security processes across multi-cloud environments
Threat Correlation
Advanced multi-vector threat detection by correlating data from multiple security tools and sources
AI-Driven Analytics
Machine learning and generative AI capabilities for automated alert triage, threat prioritization, and investigation insights
Security Integration Framework
Open integration ecosystem supporting cloud, hybrid, and air-gapped environments with compatibility across 500+ third-party security tools
Automated Investigation
No-code hyperautomation capabilities for streamlining security investigation and response workflows
Threat Detection Engine
Pre-built analytics and correlation rules for comprehensive attack story reconstruction and rapid threat identification
Threat Detection and Response
Advanced Managed Detection & Response (MDR) with 24x7x365 monitoring and precision threat response capabilities
Security Operations Technology Stack
Curated industry-leading SOC technologies integrating AWS, Splunk, and foundational security tools
Security Posture Assessment
Proprietary Dynamic Risk Scoring alert engine with quantitative analysis and industry benchmarking
Endpoint Security Management
Comprehensive Managed Endpoint Detection & Response (MEDR) with continuous monitoring
Vulnerability Management
Proactive vulnerability scanning and management with dedicated security expertise
Standard contract
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Customer reviews
Trevor R.
Automation has transformed phishing triage and case management for our security team
Reviewed on Jan 14, 2026
Review provided by PeerSpot
What is our primary use case?
My role is Cyber Security Engineer, and we use Torq for our case management platform, automating some of our phishing workflows to automate the containment of account takeover users, which are probably our biggest use cases.
I have used Torq to automate triage, investigation, and remediation across multiple attack surfaces, including endpoint, identity, cloud, IT, and others.
What is most valuable?
In terms of increasing alert handling capability for our SecOps staff, Torq's Agentic AI is really strong in analysis, and recently, we started using what's called the AI Step, having really great success. Using that one piece of AI, we auto-closed 511 cases in quarter four alone.
Torq has changed the day-to-day experience for my security analysts by enhancing their workload management and how they feel about their job, as they can now operate cases more quickly and have a nicer centralized location for information that previously required manual work.
Torq's unified platform approach to AI SOC automation and case management has significantly benefited us by integrating the case management platform with the automation, which saves time compared to managing multiple point solutions across our security stack.
What needs improvement?
Regarding the downsides of Torq, one issue is that as a SaaS product, I sometimes encounter transparency issues about what is going on behind the scenes, necessitating contact with Torq support to get logs in certain situations. From an engineering perspective, I think more error messages and error handling information for our engineering team would be very helpful.
For how long have I used the solution?
I have been using Torq for approximately a year and a half.
What do I think about the stability of the solution?
Regarding stability, I have noticed some lagging, crashing, and downtime, which is one of my largest gripes. There are occasional odd issues, but they are generally not long-standing problems, just a little annoying.
What do I think about the scalability of the solution?
Scalability of Torq is great; our case management is super scalable, and workflows are very easy to keep designing more of.
How are customer service and support?
I have contacted Torq's technical support.
The speed and quality of their answers have been pretty good, as I usually get a response within 24 hours, and they follow up well. One specific instance was when an SSO token expired and I was unable to log into the platform, where I submitted an emergency ticket and received a very quick response, resolving the issue within a couple of hours.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used an alternative similar to Torq, which was Palo Alto XSOAR.
How was the initial setup?
The initial deployment of Torq was pretty easy from my perspective. Torq provided a sales engineer who helped build things and ensured I understood the platform completely.
It took about three or four months of sales calls, testing, building, and then we officially deployed Torq just about a year ago after completing the purchase.
What about the implementation team?
From the engineering side, the deployment can work with just one person, although managing everything else related to case management gets more complicated. Still, it is manageable with one person.
What was our ROI?
I saw the benefits of Torq pretty immediately. I worked with their sales engineers before we purchased the platform to build proof of concepts, so by the time we officially bought Torq, we already had two workflows that were very helpful to us.
What's my experience with pricing, setup cost, and licensing?
Before deciding to implement Torq, I considered that compared to our old case management platform, Torq was a much better price and had a lot better value for what you get out of the platform, which was a key consideration for the company. I think it is a more modern case management system compared to our old platform, making it a nice modernization upgrade, especially since we barely had an automation platform before this.
Which other solutions did I evaluate?
Comparing them, the biggest difference that comes to mind is the significant cost difference, as Palo Alto charges a huge amount for their products. The experience of designing workflows in XSOAR versus Torq feels almost exactly the same with a drag-and-drop feature, but with Torq, it integrates intentionally with the case management platform without extra charges.
In comparison to other solutions I have used, for how new the company Torq is, it is pretty well set up. The user experience, such as the design of the workflow building, is very similar to a previous automation tool I used, which made it easy for me to start building immediately because it has an intuitive, modern workflow building user interface.
What other advice do I have?
Torq's maintenance requirements depend on how you define maintenance. While Torq handles the platform's overall reliability, I have to perform maintenance on the workflows I build when bugs arise.
I have no partnerships, but once, they sent me a really cool hoodie.
I would rate this review a nine out of ten overall.
Octave P.
Centralized Incident Management That Exceeds Expectations
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
I appreciate how it simplifies the process of viewing all incidents in a single location, bringing together all related discussions. Additionally, it enables alerts to be integrated into existing workflows and offers the security operations center an effective method for tracking all activity related to events.
What do you dislike about the product?
We have total confidence in this program; there is truly nothing I dislike about it. It has provided everything we needed and has been customized to fit our specific requirements.
What problems is the product solving and how is that benefiting you?
Torq is an excellent product that supports our organization's vulnerability program and has done an outstanding job protecting our network. In the past, we had to manually verify each individual product or scanner, which was a very time-consuming process when it came to resolving SIRs, VITs, and conducting threat hunting. Torq has streamlined this work significantly.
Christopher S.
Comprehensive network scans to achieve the strongest remediation efforts with Torq
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
I like how it quickly picks up vulnerabilities that we never knew were a thing because of how comprehensive it is in scans. I really enjoy using this platform as it gives me the necessary vulnerability insights and allows us to easily customize firewall policies prioritizing the risk at hand to mitigate any possible malware attack.
What do you dislike about the product?
They have great documentation, but there is a lot to this platform, so learning all of its best-practices can take some time for some users.
What problems is the product solving and how is that benefiting you?
It finds threats on all our endpoints, in the cloud, and in our virtualized infrastructure and gives us step-by-step instructions for more effective remediation of risks. We also use it to ensure new devices do not have any outstanding patches before being deployed.
Lawrence M.
Top platform that is very accurate in network scanning to maintain robust cybersecurity
Reviewed on Dec 19, 2025
Review provided by G2
What do you like best about the product?
We chose Torq above the competitors over the fact that it provides easy to understand dashboards, good log analysis and unlimited network scanning. The installation process was straightforward without any delays and its the best vendor we have ever worked with. I like how the specific vulnerability reports provide exact proof of what triggered the alerts.
What do you dislike about the product?
Honestly for as long as I have used it, I can’t think of anything that I can complain about it does what I need satisfactorily.
What problems is the product solving and how is that benefiting you?
It is a powerful tool that guides our vulnerability management programs from discovery to remediation bringing real-time protection of the environment from cyberattacks.
Borna P.
Comprehensive Threat Detection with Seamless Automation
Reviewed on Dec 18, 2025
Review provided by G2
What do you like best about the product?
I appreciate the threat detection feature, as it provides a broad array of functions. Its seamless integration with automation delivers a unified and strong security overview. However, I have noticed that the application does not continuously adapt to monitor emerging threats.
What do you dislike about the product?
At times, the system fails to retrieve the data I select in the fields, and I feel the search function could use some improvement. Additionally, the interface can occasionally be less intuitive for administrators, which makes the process more time-consuming.
What problems is the product solving and how is that benefiting you?
The software is excellent at securely detecting threats and is a highly scalable tool that addresses our security needs. It enables us to automate numerous actions and procedures, and its robust development ensures it can meet a wide range of requirements.