Layered email defense has reduced phishing incidents and protects daily business communications
What is our primary use case?
Our main use case for Barracuda Email Protection is as a mid-size company running Microsoft 365, and we want one platform to handle phishing, business email compromise, malicious attachments, links, post-delivery cleanup, outbound data protection, and email resilience during an outage. Barracuda Email Protection is built exactly for this kind of layered email security workflow with gateway filtering, also providing our company with API-based inboxing defense, automation remediation, and many excellent features.
A specific example of how we use Barracuda Email Protection in our daily workflow is that we used it to stop most spam and phishing emails that arrived to the CFO. We have many domains working and sending us payments, and we experience phishing and spear-phishing attacks. We have many competitors, and we are targeted by these competitors. We have a lot of attacks, so we rely on Barracuda Email Protection to stop these attacks and protect our business continuity on email systems.
What is most valuable?
The best features Barracuda Email Protection offers include its ability to stop and identify impersonations and business email compromise protection. This is one of the features.
The second feature I find valuable is the advanced threat protection module, which includes attachment scanning and is very good on this product.
Regarding the features, we have a reporting module that is very good, and we also have an incident response and automatic remediation feature. This is powerful, and I think this is the most beneficial on Barracuda Email Protection.
Barracuda Email Protection has positively impacted our organization because we rely on it to stop spear-phishing and phishing overall, enabling us to conduct our business securely. We are safe from attackers on email systems, allowing us to conduct our business safely. I see that Barracuda Email Protection has great and capable features we can rely on.
We have seen specific outcomes since using Barracuda Email Protection, such as a reduction in phishing incidents by 20 percent. We are also maintaining our business, which enables us to receive normal emails without any delays while integrating well with our existing Microsoft Office 365. Additionally, Barracuda Email Protection supports many compliance options, helping us run and meet compliance requirements.
What needs improvement?
Barracuda Email Protection can be improved by providing more reporting features for incident management. This will be very beneficial for us.
What do I think about the stability of the solution?
Barracuda Email Protection's stability is good, with no lagging, no crashes, and no errors. It is very good in this regard.
What do I think about the scalability of the solution?
We have only run Barracuda Email Protection on mid-size mailboxes, and we have not tested its scalability yet.
How are customer service and support?
The support for Barracuda Email Protection is very good, and the integration is also very good. The customer support for Barracuda Email Protection is very professional.
What was our ROI?
We see a return on investment from using Barracuda Email Protection because we are stopping attacks and running our business smoothly.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, setup cost, and licensing, I have not seen any higher costs. I find that Barracuda Email Protection has a very good licensing model, providing capable features at a very good and affordable price.
Which other solutions did I evaluate?
Before choosing Barracuda Email Protection, I did not evaluate other options.
What other advice do I have?
I would rate Barracuda Email Protection a 10 out of 10. I give it a 10 because I think it is the most suitable product for Office 365 and has capable features to stop phishing attacks and maintain business operations. My advice to others considering Barracuda Email Protection is that before you run it, you should first identify that you already have Microsoft 365 to protect and have mailboxes. Do not use an email gateway from Barracuda Email Protection because it has many modules. Barracuda Email Protection is a good fit with Office 365. I rate this product a 10 overall.
Robust Email Security with Easy Setup
What do you like best about the product?
I like that the mail logs are easy to review and the search capability works well, allowing me to search on various items such as the to address, from address, subject, and even email content. The search capabilities make it easy to track possible malicious emails, grab similar ones, and take action, such as deleting them from everyone's inbox. Setup was extremely easy, and we managed to do much of the work without additional help by using the online support knowledge base from Barracuda. We haven't regretted the move to Barracuda Email Protection since it made sense to integrate it into the same system as Barracuda Cloud-to-Cloud backup.
What do you dislike about the product?
Sometimes going to 'Incident Response' the search there finds nothing, even though I am searching for the same email. This search has improved recently though.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to ensure email encryption, prevent Business Email Compromise and Impersonation, and block spam and phishing emails. It protects our inbound and outbound emails effectively.
Granular, Easy-to-Use Interface That Stops Threats Before They Hit Inboxes
What do you like best about the product?
Very granular, easy to use, interface. Stops many threats before they have chance to get into user's inboxes. Very easy to implement and get running. Easily integrates into your stack.
What do you dislike about the product?
Would be nice to be able to search message content like could when appliance based.
What problems is the product solving and how is that benefiting you?
Barracuda Email protection keeps spoofing, phishing and spam to a minimum. Can set up custom rules to further stop threats.
Intuitive, Feature-Rich Platform with Fantastic Support
What do you like best about the product?
I like how easy it is to use the platform as its very intuitive to use, The customer support has been fantastic. It has a lot of features built in and is easy to integrate into other domains. It was easy to implement already and allows for you to copy settings from other solutions to get setup. We use this daily.
What do you dislike about the product?
At time s the platform can be a bit slow in my opinion but other than that no security issues.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protections allows us to defend on an email front by utilizing lots of security rules.
Extra Layer of Protection Against Spam and Email Spoofing
What do you like best about the product?
It’s an extra layer of protection that helps combat spam and email spoofing.
What do you dislike about the product?
My least favorite part of this feature is that I can’t add a legitimate email address and have it approved directly; instead, I have to go through several different steps.
What problems is the product solving and how is that benefiting you?
It has given me back time to tackle other things.
Email security made simple
What do you like best about the product?
Its user‑friendly design and powerful spam‑filtering capabilities greatly improve email security while keeping daily operations running smoothly. The clean, intuitive interface and effortless integration with existing systems make it easy for both IT teams and non‑technical users to adopt.
What do you dislike about the product?
The rare occasion when something is blocked incorrectly.
What problems is the product solving and how is that benefiting you?
Blocks Spam and Clutter
Email filtering prevents inboxes from being overwhelmed by junk mail, promotional blasts, and automated spam. This:
Reduces noise
Helps users focus on important messages
Saves time otherwise wasted sorting and deleting
2. Stops Phishing and Social Engineering Attacks
Filtering identifies and quarantines emails designed to:
Steal passwords
Trick employees into sending money
Capture personal or business data
This directly reduces the risk of data breaches and financial loss.
Reliable Email Protection That Keeps Threats Out Effortlessly
What do you like best about the product?
What I appreciate most about Barracuda Email Protection is its consistent reliability in blocking spam and phishing emails from reaching my inbox. It operates seamlessly in the background, never interfering with my workflow, and provides reassurance that harmful emails are intercepted before they can cause any issues. Additionally, the reporting and management tools are intuitive, making it much simpler to keep an eye on security.
What do you dislike about the product?
What I find most frustrating about Barracuda Email Protection is that legitimate emails sometimes end up in the spam filter. Although the system is effective at blocking threats, I occasionally have to spend extra time double-checking to ensure that important messages haven't been mistakenly flagged. Aside from this issue, the product performs very well overall.
What problems is the product solving and how is that benefiting you?
Barracuda Email Protection addresses the challenge of email-borne threats such as spam, phishing, and malware. By filtering these threats before they reach our inbox, it helps lower the risk of security incidents and ensures that our email communication remains dependable. As a result, we spend less time managing malicious emails, experience fewer interruptions, and feel more confident that our team can work securely and efficiently.
Effective Email Protection with Room for Setup Improvement
What do you like best about the product?
I find Barracuda Email Protection easy to use and was fairly simple to set up, even for someone like me who is not an IT professional. I appreciate that it helps me efficiently manage threats and maintain the integrity of my email identity, which is crucial for my business. Despite the complexity involved, I was able to handle the setup process myself, showing the product’s accessibility to users without extensive technical backgrounds. This user-friendly approach, combined with its effective threat management, makes it a highly favorable tool in my experience.
What do you dislike about the product?
The setup process for Barracuda Email Protection was complicated, and some of the jargon used was not easy to understand. As someone who is not an IT expert, these aspects made the initial setup challenging.
What problems is the product solving and how is that benefiting you?
I use Barracuda Email Protection to manage threats, protect my email identity, and appreciate its user-friendly setup despite not being an IT expert.
Robust Platform That Keeps Email Safe
What do you like best about the product?
Robust platform to keep email safe. Much better than what comes standard in office.
What do you dislike about the product?
At times, the quarantine feature can be a little too "over-protective."
What problems is the product solving and how is that benefiting you?
Preventing the high volume of bad actors sending phishing spam emails to actually reach our inboxes.
Effortless Email Management with an Intuitive Interface
What do you like best about the product?
The interface is convenient and easy to use, making it simple to navigate. It is also highly effective at keeping unwanted emails out of my inbox.
What do you dislike about the product?
The main issue I can identify is the need to maintain several separate white lists for various types of spam. This can be a bit inconvenient, as it requires managing multiple lists instead of just one.
What problems is the product solving and how is that benefiting you?
Lowering the amount of useless emails that reach our employees. It also helps secure us from cyber attacks through email.
