Overview

Product video
Barracuda Email Protection Premium Plus leverages a world-class AI engine to secure your email against all email threats, offering both a cloud email gateway and API-based inbox defense to protect you from ransomware, spear phishing, spam, account takeover, and new email threat types. Empower your security teams to respond to email threats post-delivery with robust threat hunting and incident response tools, preserving IT resources by automatically removing malicious messages and offering fully automated and customizable response playbooks.
Minimize false positives, protect legitimate email, and prevent spoofing of your email domains with DMARC reporting, giving you granular visibility and analysis of your SPF/DKIM/DMARC configurations.
Never worry about malicious or accidental data deletion again - our popular Cloud-to-Cloud Backup and Cloud Archiving Service provide powerful data protection, including unlimited Microsoft 365 backup and easy-to-use email archiving. Data Inspector scans your OneDrive and SharePoint data for sensitive information and files containing malware. See who these files are shared with and easily remediate improper file shares.
Security Awareness Training provides advanced, automated education technology with a wide library of localized content and simulation-based training, while attack simulation provides continuous testing and powerful reporting for administrators.
See Barracuda Email Protection in action with a free 14 day trial.
AWS customers, or even organizations who are considering AWS, can take advantage of AWS Private Offers https://www.barracuda.com/solutions/aws/private-offer to receive a specialized price quotation from Barracuda, allowing you to negotiate terms, conditions, even discounts, either directly or through your trusted partner.
Highlights
- Prevents email threats from compromising your business, data, and employees. Blocks phishing, malware, and other socially engineered attacks from reaching your users' inboxes with AI-powered detection and response.
- Helps you stay complaint and resilient even during downtime with unlimited backup of your key Microsoft 365 data. Secures your OneDrive and SharePoint environments with sensitive file scans and remediation for improper file shares.
- Train your users to recognize attacks and report them to security teams. Simplify and automate post delivery incident response to save resources and minimize risk of security breach.
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Pricing
Dimension | Description | Cost/month |
|---|---|---|
Premium Plus Protection | Gateway Defense, Impersonation Protection, Incident Response + More | $16.60 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Barracuda's award-winning technical support is available 24x7 worldwide.
Support Phone Numbers: North America - 408 342 5300 Europe - +44 (0) 1256 300 102 Australia - +612 8019 7254 China - +86 400 720 8200 Japan - +81 3 5436 6236 India - +91 804 904 8600 Germany, Austria, Switzerland - +43 (0) 508 100 800 Support Website:https://www.barracuda.com/support Support Email: support@barracuda.com
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Email protection has prevented ransomware and phishing and keeps our organization’s data safe
What is our primary use case?
We are still working with Barracuda Email Protection . The requirement for Barracuda Email Protection is to ensure security over all emails that come into the office, so it protects us from all malicious code, phishing, and ransomware attacks. It saves us from all of them, and it also tells us if there is a vulnerability in any user.
What is most valuable?
The functions in Barracuda Email Protection that I find the most valuable are the way it is reported and the way the solution is given for a threat if it has found one. The way it has protected malicious mails from being delivered makes a huge impact.
Threat Protection is a feature we use, which only gives us an advanced warning or an alert on any kind of malicious code coming in as an email.
Link Protection for email security is very important and very useful. We do use Link Protection extensively.
We do use Barracuda Data Protection functions, and the advantage we have is that the backed up data is protected from any possible attack that can come or any kind of hijack or data being misused. The Data Protection feature helps us ensure that the data is safe.
Barracuda Email Protection helps us prevent accidental data leaks because it gives Link Protection, so you don't click a link by oversight or mistake thinking it is genuine. This ensures that your chances of being vulnerable are gone, and the data used for protection is also safe, so we don't see any kind of data leak coming through this.
The main benefits Barracuda Email Protection provides for us are saving time and money because we don't run into any kind of attack or disruption in the mail service that we may face, including ransomware attacks. That is definitely important for us; the workflow is there but it is not that critical at this point. However, it is important to be protected and save money.
What needs improvement?
In my opinion, Barracuda Email Protection can improve by possibly adding more features towards zero trust capabilities or towards ensuring that the data protected is more secure, such as a vault. Additionally, the retrieval feature through Outlook, which is the email client that we use most, can be improved.
For the purpose for which we use it, I see no lack of function in Barracuda Email Protection. The wishlist can always be there to enhance it, but from what it is meant to do, it is fairly up-to-date and modern.
For how long have I used the solution?
I have been working with Barracuda Email Protection for about six to seven years.
What do I think about the stability of the solution?
For stability, I would rate Barracuda Email Protection almost a nine.
What do I think about the scalability of the solution?
I would also rate the scalability of Barracuda Email Protection as a nine.
How are customer service and support?
We have not had too many technical issues, but I would rate technical support as an eight. They can still improve.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup process for Barracuda Email Protection is quite simple. We did the setup ourselves; our team installed it.
Which other solutions did I evaluate?
We did compare Barracuda Email Protection with other products, specifically Check Point Harmony. We chose Barracuda Email Protection over Harmony because we found Barracuda Email Protection's strike rate on identifying detection was much higher. Second, we found Barracuda Email Protection's pricing to be far more comparable and reasonable than Harmony. Additionally, I found the speed of Harmony was not as good as Barracuda Email Protection.
What other advice do I have?
I would give Barracuda Email Protection a final mark of about nine. We strongly recommend users to go with Barracuda Email Protection.
Advanced threat protection has strengthened email security and provides actionable real-time analytics
What is our primary use case?
We are using Barracuda Email Protection , which is an email defense solution. We utilize the Threat Protection feature, including declination, cloud features, backup, and archiving.
We do use Barracuda Email Protection 's data protection features. Barracuda Email Protection's data protection feature is effective because we are using the archiving and all emails have been archived with Barracuda Email Protection archiving.
I have found value in the actionable analytics provided. The benefits my customers have seen from the actionable analytics include pulling out more data and analyzing real-time threats.
I assess the impact of Barracuda Email Protection on compliance efforts regarding security events as good. There are two issues that I can think of in terms of compliance, such as local data storage, which they do not have. We are storing the data in another foreign country, which is not how it is supposed to be. Our data must be within the South African borders. I think that compliance part is the one that is lacking there.
What is most valuable?
Threat Protection feature is a good tool and a very efficient tool. I tried competitors' solutions.
The link protection feature is good and it impacts our organization's email safety by detecting links that other security solutions would let pass through. It locks them, blocks them, and quarantines them sometimes.
I assess Barracuda Email Protection's ability to prevent accidental data leaks as good because they are using RDL and scoring. If it finds something with a low score, it is quarantined or blocked on our end.
What I use to evaluate the effectiveness of Barracuda Email Protection's email security features are metrics depending on the scoring. Barracuda Email Protection has scoring to indicate if something is spam or a phishing link, and the scoring is at 100%. If we see that it is a false positive from our end, we release it so that machine learning could improve for next time.
I think the automatic security updates are good and very effective. These updates have helped my customers counter emerging threats by allowing them to notice if there is a new interface. We started with an old Barracuda Email Protection interface, and now you can click to get to the new interface, which I found very good and helpful.
The real-time attack detection feature has improved their threat response strategies significantly.
What needs improvement?
I think Barracuda Email Protection can be improved in the reporting part. They need to do something with the reporting and it needs to be in PDF format. At the moment, it is in Excel, and the reporting is very average. What we need to do on our side is not a standard way of reporting; we need to infuse the data that is being pulled from Barracuda Email Protection to Power BI and then generate our own reports. I am not using their report.
Regarding the price, I find it pretty expensive. It is not even reasonable; it is pretty expensive because we are dealing with the South African market and our currency is not as powerful as the dollar. That is where we are struggling a little bit with this.
For how long have I used the solution?
I have been working with Barracuda Email Protection for about five years.
How are customer service and support?
I would rate the technical support for Barracuda Email Protection as eight. They take long to respond, but they know their content and are good at it.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for Barracuda Email Protection is straightforward and simple. The only challenge is that Barracuda Email Protection always supports cloud. We tried to implement it on-premises, but it was struggling and we had to maneuver through and resolve some conflicts so that it could accommodate on-premises Microsoft. However, Exchange Online comes through very well with Exchange Online and Microsoft 365.
What other advice do I have?
You can purchase Barracuda Email Protection directly from Barracuda. We deal with Barracuda Email Protection as a Service. I have been working with Barracuda Email Protection as a Service for about five years as well. I usually recommend Barracuda Email Protection for private and government companies. I rate this review an 8.
Struggled with spam control and have faced persistent gaps in data protection and support
What is our primary use case?
I no longer deal with Barracuda Email Protection . We only deal with the firewall, specifically Barracuda Firewall, as the product was changed to another solution.
I stopped working with Barracuda WAF and Barracuda Email Protection last year.
With Barracuda Email Protection, the features I find most valuable are spam filtering, as it is primarily used for spam protection. The antivirus component uses an antivirus solution, though I am uncertain which specific antivirus they are using.
The customers who used Barracuda Email Protection were from the finance and banking sectors.
What is most valuable?
With Barracuda Email Protection, the features I find most valuable are spam filtering, as it is primarily used for spam protection. The antivirus component uses an antivirus solution, though I am uncertain which specific antivirus they are using.
The link protection feature has impacted my customers positively. I believe they have link protection functionality.
Regarding the data protection features in Barracuda, I am not certain which are the most beneficial.
What needs improvement?
I am uncertain if Barracuda has DLP (Data Leak Protection). They do not have DLP , I believe. The product is very basic in that regard. When we compete with FortiGate, they have DMARC capabilities. Barracuda Email Protection did not have DMARC, I think. They also didn't have DKIM. You must depend on server DKIM functionality or something similar.
In assessing Barracuda Email Protection's ability to prevent accidental data leaks, they didn't have data leak protection. I believe they lacked data leak protection capabilities. This is why my customer changed to another competitor, and we lost the project.
I think Barracuda Email Protection could improve in the future to make it more competitive by addressing the fact that Barracuda started with anti-spam and email protection, but now they are moving more to cloud-based solutions rather than device-based or hardware-based solutions. Most of the new features are for the cloud, and they work with Google and Outlook Exchange Online .
I consider it problematic that they are moving completely to the cloud. I think they should maintain something on-premise as well.
For the features I would prefer to see, DKIM is a priority. I have already protested for three years about why they cannot implement DKIM functionality.
I believe all features available in the cloud must also be available in the on-premise solution. Why would you put more features in the cloud but not in the on-premise version? The problem is their server is not in Indonesia. Their server is in the United States. In our country, you must store the data within Indonesia. This is the problem. I cannot sell your product if it is only available in other countries. This is why I cannot sell the cloud-based Barracuda Email Protection in Indonesia due to data residency requirements.
For how long have I used the solution?
I worked with Barracuda Email Protection for approximately four years.
What do I think about the stability of the solution?
Customers chose a different product after experiencing a problem when they upgraded the firmware, which caused the system to restart multiple times during working hours.
They changed to Fortinet because of the instability caused by the firmware upgrade. I discussed this issue with Barracuda, but they only patched the problem repeatedly without solving it. After six months, they identified the issue and recommended upgrading the memory configuration, which solved the problem. I was frustrated with Barracuda because resolving something of this nature took six months. After four years of working with this customer, I lost the project because of this incident, which seemed like a preventable error.
What do I think about the scalability of the solution?
When it comes to functionalities and stability, Barracuda Email Protection is still a good solution. However, regarding scalability, you must change the product box if you want to increase scalability. I am referring to the on-premise hardware version, not the virtual version. If you are using the virtual version, scalability is acceptable because you simply change your subscription and gain scalability. However, with the hardware product, you must change the box. Barracuda does not limit you based on how many mailboxes or users you have, which is one of the good things for Barracuda. This is concerning the box performance. With other products, you must depend on the number of mailboxes and users involved in the protection.
How are customer service and support?
I would rate the technical support from Barracuda as three out of ten. The technical support is poor. For email security specifically, the support is inadequate. For other products such as WAF and network solutions, the support is acceptable. However, for email, the support is insufficient. You need six months to solve a problem. Every one to two months, the email system restarts. This is particularly problematic for a financial institution and banking customer.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup for Barracuda Email Protection is straightforward because we had been working with this customer for years already. We never had a problem with the initial setup. Everything, when troubleshooting occurred, was handled appropriately. However, during the last year, I felt the support from Barracuda was unsatisfactory.
What's my experience with pricing, setup cost, and licensing?
I think the costs of Barracuda Email Protection are acceptable because I am selling another software license for anti-spam, and I have no problem with that product.
Which other solutions did I evaluate?
I also have partnerships with Fortinet and other solutions such as MDaemon.
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
What is our primary use case?
Barracuda Email Protection is an essential addition to our email security suite, and we use it ourselves and for other clients at present. It is simply the best anti-spam gateway I have used, better than Trend and Mimecast and other products I used in the distant past. As a front-end gateway with a well-thought-out user interface, it is easy to see messages from external clients that were either caught up in anti-spam or antivirus queues and explain to end-users what happened to their email.
I use Barracuda Email Protection with our clients as an excellent anti-spam gateway with the best logging display of messages I have seen. It is so easy to identify what happened to messages, which is so important when I am the person they call when things go wrong and messages are not received. It takes seconds to set up and minutes to configure. It is very easy to use for both my clients and myself.
The email spam filtering is very great, email encryption, and email archiving are all features that we support for our clients as part of our network security services packages.
How has it helped my organization?
Barracuda Email Protection has positively impacted my organization by increasing our email protection and security significantly. Our security has increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. It has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure. When our partners are happy, we are very happy.
What is most valuable?
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting.
Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced.
It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
What needs improvement?
Barracuda Email Protection can be improved by enhancing the reporting feature.
The speed of the portal is quite slow, and the quarantine reports are scheduled-based and not on the spot itself.
For how long have I used the solution?
I have been using Barracuda Email Protection for four years.
What do I think about the stability of the solution?
Barracuda Email Protection is very stable, as I have not experienced any lagging or downtime.
What do I think about the scalability of the solution?
Barracuda Email Protection's scalability is very good because it handles all my clients' emails and all my organization emails. It can be used by any size of organization, hence being more scalable.
How are customer service and support?
The customer support is very good, and the times that I have reached out to the support team, I noticed they are very responsive. They are quick to find a solution, and they are available twenty-four seven, so overall, it is a great customer support team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Microsoft Advanced Threat Analytics .
What was our ROI?
I have seen a return on investment because I have saved the end-user heartache, especially since they are very secure and have peace of mind. The IT department has saved time and cost, as they do not have to run up and down fighting with malicious spam or malicious attacks. They are at peace.
What's my experience with pricing, setup cost, and licensing?
In my experience, the pricing, setup cost, and licensing for Barracuda Email Protection are competitively priced, making it very affordable for any size of organization, so it is a very cost-effective tool.
Which other solutions did I evaluate?
Before choosing Barracuda Email Protection, I evaluated other options, including Bitwarden .
What other advice do I have?
My advice to others looking into using Barracuda Email Protection is that we are using Barracuda Essentials across the organization to protect users from malicious email attacks and to secure data in the cloud backups. It solves issues in one solution: backup, protection, and reporting. All data is backed up to the cloud, including Office 365 , SharePoint , and OneDrive for all users. It protects the user inbox with a myriad of content filtering and black and whitelisting. It is simple for the IT department and other departments to find quarantined emails and release them. It has increased my organization's security posture, especially when dealing with threats from emails, making it a very recommendable tool that is cost-effective and easy to use.
Our users feel more comfortable since they receive a lot less spam and phishing emails, and they love how easy it is to send encrypted emails. Barracuda Email Protection is very easy to use since it really does not take any effort from the user other than clicking one button to send outgoing encrypted emails when needed. Management is also very easy, and there is not much to do other than add or remove email addresses and add or remove domains from the spam filtering list. Overall, it is a great tool. I would rate this review an eight.
