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Reviews from AWS customer

2 AWS reviews

External reviews

116 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Retail

Incident Response Feature Makes Email Management Effortless

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Incident response feature allowing us to pull back emails.
What do you dislike about the product?
Sometimes too restrictive, but prefer that over not
What problems is the product solving and how is that benefiting you?
First and foremost, identifying and addressing suspicious emails. Anytime a user asks about an email not received, it creates visibility/awareness to phishing.


    Higher Education

IT Director

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
It’s really very powerful and easy to tool to implement
What do you dislike about the product?
Nothing till now but I’m still trying to discover it
What problems is the product solving and how is that benefiting you?
It stop many phishing emails and spams


    Non-Profit Organization Management

So far so safe

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Robust features that seem to work seamlessly.
What do you dislike about the product?
Some troubleshooting issues can get passed around to a variety of Barracuda support agents and take a long time to resolve or language barriers hinder resolutions.
What problems is the product solving and how is that benefiting you?
Mainly detecting phishing attempts and removing them before they can be accessed by a user. Also having an accessible backup of MS365 data.


    Soheil N.

Barracuda Email Protection has been a good performer

  • July 25, 2025
  • Review provided by G2

What do you like best about the product?
Strives to provide the best protection, and I am happy with the features.
What do you dislike about the product?
not much. the interface did not allow me to switch apps, but the new version is much better.
What problems is the product solving and how is that benefiting you?
Preventing email based attacks, and reducing junk email.


    Architecture & Planning

Barracuda

  • July 16, 2025
  • Review provided by G2

What do you like best about the product?
I use Barracuda email protection on daily basis and rely heavily on their detection methods when it comes to spam detection
What do you dislike about the product?
I wish there were additional tools or products available for on-premise exchange.
What problems is the product solving and how is that benefiting you?
Detects unwanted spam and phishing emails


    Hospital & Health Care

Barracuda is an amazing product.

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda has a friendly easy to use interface that is highly customizable for us. It is easy to block or allow emails, backup our SharePoint sites as well as backup our emails.
What do you dislike about the product?
If you have multiple domains it can be difficult to manage.
What problems is the product solving and how is that benefiting you?
Blocks a lot of our spam.


    Eric Y.

Legacy customers missing out

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
It has always been easy to set up and use. From the appliance to the cloud, Barracuda has evolved.
What do you dislike about the product?
Trying to figure out the reasons for false positives.
What problems is the product solving and how is that benefiting you?
Decreases our ATO footprint by offering a robust Email Threat Protection suite.


    Wholesale

Barracuda Email Protecriin

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
It's an easy way to secure your email infrastructure and is constantly improving the ability to thwart bad actors from getting to our users via email.
What do you dislike about the product?
The rollout of new features is it always smooth and sometimes useful features are temporarily unavailable
What problems is the product solving and how is that benefiting you?
Quarantining questionable email and blocking bad email.


    Michael S.

ESG Support is Fantastic

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Onsite ESG also benefits from new improvements
What do you dislike about the product?
Firmware upgrades seem to be released slowly
What problems is the product solving and how is that benefiting you?
Phishing emails to users


    Food & Beverages

Barracuda is a Game Changer

  • July 15, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda is an all in one solution for email traffic protection. I love that Barracuda makes it so easy to review and take action on any email going through our domain. It was incredibly easy to set up and implement in our environment. The customer support is also top notch. I use it daily.
What do you dislike about the product?
All the tools currently feel very separated. Im excited for the integration with BarracudaONE
What problems is the product solving and how is that benefiting you?
Barracuda is a great replacement for our last tool. It was a huge challenge to track emails and deal with issues. Barracuda makes it incredibly simple to find and deal with problems.