Freshsales
Freshworks Inc.External reviews
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FreshSales
What do you like best about the product?
It is cost effective, and incredibly simple to use. I can train people on it in under an hour and that is really really nice.
What do you dislike about the product?
They support is a little lacking, and I have been charged by accident a few times. They refunded each time, but slightly annoying.
What problems is the product solving and how is that benefiting you?
We can call prospects and track the results. Yuge.
Recommendations to others considering the product:
Use it.
Solid en good saleskit
What do you like best about the product?
The way the leads can be converted to deals. The deals are eays to set up in different pipelines and sales activities.
What do you dislike about the product?
the impossibility to convert deal probabililties in deal values
What problems is the product solving and how is that benefiting you?
getting your focus straight and sales hits for a period for different products
Recommendations to others considering the product:
if you are looking for a easy to setup saleskit don't look further
Instrumental for those who need to find new customers and keep track of customer communications
What do you like best about the product?
I've used a number of different CRM systems before including ZohoCRM, Salesforce & proprietary solutions and this is the first solution which I've been able to create more value for my business from by using a combination of the free features and paid. The partnership with Yesware has enabled me to reach out to prospective customers through e-mail outreach and track the success of each campaign and the ability to record all customer interactions have been invaluable to driving the relationships generated further on through the sales pipeline.
What do you dislike about the product?
Freshsales believe in agile methodologies so it's becoming frustrating to have UI updates (occasionally several in a week). These can make it disorianting when you log in during the morning only to find new buttons, or UI pieces moved elsewhere - typically these minor software pushes don't have any documentation either.
What problems is the product solving and how is that benefiting you?
Keeping track of customer interactions was the biggest issue before Freshsales. Now I know what has been discussed, promised and delivered. Additionally, having further transparency over email outreach campaigns has also been invaluable, providing me with the information to continue to optimise each campaign based on real, customer interactions/metrics.
Recommendations to others considering the product:
Evaluate - import some data to play around with and review the differences in the available paid tiers to make sure you can support you business challenges.
Best way to optimize your Sales Process and manage data insights
What do you like best about the product?
The concept of doing all in the simply way possible.
All the configurations and usage have the same experience.
All the configurations and usage have the same experience.
What do you dislike about the product?
Some points of the layout, for example you need to click in the contact to see the information.
What problems is the product solving and how is that benefiting you?
Better management of sales rep. , simply ways to manage tasks and reports.
All of this has reduced a huge time consuming and enabled us to have a more precisely pipeline.
All of this has reduced a huge time consuming and enabled us to have a more precisely pipeline.
Recommendations to others considering the product:
Very simple, fast, price in the feet.
New eagle to the market with better benefits
What do you like best about the product?
After a long review I have identified that FreshSales as suitable platform with maximum possible of integration and supportive business model. Our organization evaluation FreshService, FreshTeam and FreshDesk.
What do you dislike about the product?
Account management in sales needs rework. FreshWorks sales person are not trained enough to visualize the big requirement from customer.
What problems is the product solving and how is that benefiting you?
Seamless integration and business flow for our product sales was the major requirement. Freshworks products helped us to achieve it with minimal technical knowledge.
Recommendations to others considering the product:
Beautiful software platform with so easy integrations
Amazing Product backed up my and equally amazing team!
What do you like best about the product?
Freshmarketer is a product that has helped my company a lot in understanding our website. Thay have a great product which is definitely a great All-In-One Conversion Optimization Suite.
What I loved about the product is that its easy to use plus whenever my team had some concerns, Freshmarketer's customer support has been really quick to answer all our questions.
What I loved about the product is that its easy to use plus whenever my team had some concerns, Freshmarketer's customer support has been really quick to answer all our questions.
What do you dislike about the product?
To be honest, there hasnt been a single instance where I can say I faced a major issue. There is nothing to dislike.
What problems is the product solving and how is that benefiting you?
Our organisation needs to understand the visitors coming to the website and their behavior in order turn them into leads. Freshmarketer has immensely helped us in understanding that through valuable insights.
Intuitive, flexibility for customization, and Accessible
What do you like best about the product?
We are very unique with our client base and needed the flexibility to adapt to our required modes of communication, documentation, and reporting. Freshsales offers us all of the above
What do you dislike about the product?
Some functionality was not available, but in the first few months, they were able to create the functionality.
What problems is the product solving and how is that benefiting you?
Centralized communication and tracking for sales channel management. Our integrated workflow and accessible data has allowed us to minimize the amount of opportunities that fall through the cracks.
It's simple.
What do you like best about the product?
Freshsales app gives our company the simplicity we needed. It cuts out time by incorporating GPS with the appointment calendar.
What do you dislike about the product?
I have had trouble with the time zone setting in the app.
What problems is the product solving and how is that benefiting you?
Freshsales helps our business communicate more effectively by streamlining the multiple processes we used before.
Recommendations to others considering the product:
Try it !
User-friendly
What do you like best about the product?
The Lead scoring of Freshsales, it really helps me to qualify Leads.
What do you dislike about the product?
None so far. I love how does Freshsales build for.
What problems is the product solving and how is that benefiting you?
Freshsales is a very user-friendly system, we can now use it more conveniently and hassle-free. I can monitor my Leads, Contacts, and Deals without missing any appointment or tasks associated with each. I love it when I can generate reports and extract it as a backup file.
Smooth and efficient
What do you like best about the product?
I like the way data is managed by freshsales and made available easily.
What do you dislike about the product?
When a few tabs are open, freshsales is consuming my RAM and making my system slow.
What problems is the product solving and how is that benefiting you?
Managing different types of clients
Recommendations to others considering the product:
Awesome
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