Automox
AutomoxExternal reviews
288 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Fairly intuitive and straightforward to use
What do you like best about the product?
Automox has an easy learning curve, and I find it easy to use when deploying mass software updates and monitoring different machines from one console. It is easier to do this than in SCCM in most cases.
What do you dislike about the product?
It can be difficult to monitor which machines might error out when receiving updates. It would be a lot easier to monitor if there was a visual representation once the updates are completed. Occasionally, I also find it difficult to know if a singular machine has received a script or worklet. It might follow the same vein as having that visual representation to show if there were any issues receiving or pushing the worklet.
What problems is the product solving and how is that benefiting you?
We primarily use it to manage our patches and Windows updates. Automox does make it easier to see when updates are available and which machines will receive them.
Automox Patch Management
What do you like best about the product?
I think Automox does a great job of patching endpoints, especially laptops. From my experience it does a great job of patching clients as soon as they check in, as long as its configured like that. It is very easy to work with and create update policies. Automox also does a great job of showing you which endpoints are patched and which have any updates that are missing right on the front page. Even though Automox is used heavily for patch management, it can also be used for pushing out software and powershell scripts to computers.
Anything that can be done with powershell can pretty much be done through Automox. Even if you are not an expert in powershell, Automox offers many tools that help with scripting such as their Otto AI helper for writing scripts. They even have a catalog of hundreds of useful scripts that you can easily add and use in your environment. Overall, it is a great patch management system that has helped us over the past year.
Also to mention, Automox's user support is great. They are quick to respond and always happy to help us out when we have any questions or suggestions.
Anything that can be done with powershell can pretty much be done through Automox. Even if you are not an expert in powershell, Automox offers many tools that help with scripting such as their Otto AI helper for writing scripts. They even have a catalog of hundreds of useful scripts that you can easily add and use in your environment. Overall, it is a great patch management system that has helped us over the past year.
Also to mention, Automox's user support is great. They are quick to respond and always happy to help us out when we have any questions or suggestions.
What do you dislike about the product?
Automox can sometimes be a bit slow when it comes to scanning devices. I've been told that it shouldn't take more than a minute to scan each device, but I've had devices take upwards of 5-30 minutes to finish scanning even when no additional software is present on the device after a clean install. Overall, it is functional and quick, but there are some improvements to scanning I would suggest.
Also, Automox does not give the users the options to stop scripts in progress or cancel a scan that may be taking too long to finish. I understand this is more on the admin side of Automox, but I believe that we should be able to stop a bad script or stuck scan on our own devices without needing to contact their support or waiting 24 hours for it to automatically clear itself.
Also, Automox does not give the users the options to stop scripts in progress or cancel a scan that may be taking too long to finish. I understand this is more on the admin side of Automox, but I believe that we should be able to stop a bad script or stuck scan on our own devices without needing to contact their support or waiting 24 hours for it to automatically clear itself.
What problems is the product solving and how is that benefiting you?
Automox has helped us heavily with patching our endpoints, but it has done an even greater job of helping us patch our laptops. The Patch policies in Automox are heavily customizable and is very easy to jump into. Automox is very responsive when it comes to seeing these devices come online and quickly pushing out updates to them.
Best Patching Tool
What do you like best about the product?
I love how automated it is, it isn't static plus it is cloud-based too which is a major plus. The Customer Support team is also very fantasic.
What do you dislike about the product?
Devices can only belong in one group (OU) but cannot be added into other groups which is a downside if you need to add different groups that have different policies.
What problems is the product solving and how is that benefiting you?
Automox has helped Fortna in patching all of our 3rd party applications, uninstalling unused and outdated software and patching servers, PCs and MACs with OS security patches, an additional powerful feature of Automox is its ability to use scripts.
Powerful patching software
What do you like best about the product?
Overall easy to navigate system that has great capabilities. The patching tools are good for counts as well as integrations with other SIEM servies and SSO components. Fast and accessible console that allows for content deployment of multiple kinds of software and tools and automated script deployment with fast and live results. Customer service teams have always been helpful and quick to respond if an issue arrises, taking feedback and making product changes to get the system into a better place. The overall setup is fast and easy and new client installs are automated and deploy seemlessley. Using it to baseline machines simply by installing the one agent. This is a tool I use everyday.
What do you dislike about the product?
Some of the dashboard widgets can be frustrating to navigate and are not able to be directed to a group of machines. The agent has the occasioinal issue of lagging out as a service and requires it to be restarted to get accurate patch numbers.
What problems is the product solving and how is that benefiting you?
Enterprise patch management. For any system it is always a challenge to keep all machines alinged and patched. By using Automox it gives an good overall use and ability tokeep an eye on patching without breaking you back digging through everything.
From being told it was being done, to knowing it had been done
What do you like best about the product?
The level of control we have over the patching. We used to rely on a capable Third Party for patching but the volume of change and the speed it sometimes needed to be done would occassionally result it things being missed or being on the things to do pile. Automox stopped that. We know whats coming, whats been installed and what did not work... the control is great.
What do you dislike about the product?
Very little. When patches fail sometimes it seems to be the automation as it works manually, but these are few and far between.
What problems is the product solving and how is that benefiting you?
The business wnats to know patching is in control, Automox gives us control and the ability to show that control.
Cool Software with flexibility for Patch Management and Software Deployment
What do you like best about the product?
The ability to write my own Software deployments to handle tricky programs like Antivirus and Monitoring tools. Also the easy deployment of the Agent software and great management GUI.
Automox is easy to understand and manage and their support is very responsive.
Automox is easy to understand and manage and their support is very responsive.
What do you dislike about the product?
I wish the Update notifications were a little more customizable as well as being able to run policies in steps would be a great feature to add.
What problems is the product solving and how is that benefiting you?
Helping us keep our hundreds of Windows PCs patched as well as scheduling reboots
A great cloud patch management solution
What do you like best about the product?
1. It's a cloud solution, and can be accessed from anywhere.
2. It supports Windows, Linux and MacOS systems
3. It's easy to use and manage
2. It supports Windows, Linux and MacOS systems
3. It's easy to use and manage
What do you dislike about the product?
Some times you need to create Worklets to patch/run an update instead of just letting the system do everything automatically.
What problems is the product solving and how is that benefiting you?
It is solving our security issues when all of our systems are being patched automatically each day, even when some are not On-Prem.
It supports our mixed system operations.
It supports our mixed system operations.
Keeps Getting Better
What do you like best about the product?
The developers who are making Automox a better application. My first time using this application, it was barebone. Yes, worklet is nice but some things are missing. For example, remote control was not available.
But the developers are making this application better and they are listening to their users.
Customer Support has been amazing as well. They usually get back within a couple of hours and help resolve issues as soon as possible
API is easy to use to do things that are not available on the web portal. They have well-written documentation that is available online
Our Rep Grace, has been amazing as well. She stays in contact and makes sure we have what we need.
But the developers are making this application better and they are listening to their users.
Customer Support has been amazing as well. They usually get back within a couple of hours and help resolve issues as soon as possible
API is easy to use to do things that are not available on the web portal. They have well-written documentation that is available online
Our Rep Grace, has been amazing as well. She stays in contact and makes sure we have what we need.
What do you dislike about the product?
The maintenance period is not the best but it works
Reporting needs improvements
Reporting needs improvements
What problems is the product solving and how is that benefiting you?
makes patching and running scrip remotely much easier
Solid Patch Management Software
What do you like best about the product?
Friendly, responsive, and helpful customer service
What do you dislike about the product?
Some sections in UI are slow to update with current patch information
What problems is the product solving and how is that benefiting you?
Automation of patch management across environment
Great to have an insight in all the devices
What do you like best about the product?
- Easy to install on all devices when employees are onboarding the organisation.
- policy pushing on the devices depending on the role he/she fullfils in the organisation.
- policy pushing on the devices depending on the role he/she fullfils in the organisation.
What do you dislike about the product?
- Currently having troubles with some Macbook Pro's.
- Only getting access to one environment with 1 mailadres.
- Only getting access to one environment with 1 mailadres.
What problems is the product solving and how is that benefiting you?
- Outdated software
- Vulnerability scanning
- remote access
- installation of software insight
- Vulnerability scanning
- remote access
- installation of software insight
showing 101 - 110